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Tom Wood Porsche

Indianapolis, IN

4.5
255 Reviews

3473 E 96th St

Indianapolis, IN

46240

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Showing 255 reviews

August 10, 2020

The service was started and completed in a timely manner. I appreciate the use of a loaner vehicle. Staff was courteous and knowledgeable. Car was returned clean. More

by hamstra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Wright, John Castle
Aug 10, 2020 -

Tom Wood Porsche responded

Thank you for trusting the Tom Wood Porsche team to get the job done! We are glad to hear that everything went smoothly during your recent visit and we look forward to working with you in the future!

August 09, 2020

Excellent sales rep. Richard Sellers was the prototype for what a sales representative should be. From the time of our arrival until the time we drove off the lot he was i More

by Eric Brown
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sellers
Aug 10, 2020 -

Tom Wood Porsche responded

Hi Eric, thank you for reviewing Tom Wood Porsche and for giving a shout out to Richard. We're so excited to hear that he treated you with the 5-star service we strive to offer. Congrats on the purchase of your new Porsche and drive safely!

August 06, 2020

Excellent experience in both the sales department as well as service. Everyone took the time to make sure all my questions were answered thoroughly. Great group of people! More

by jdb
Recommend Dealer
Yes
Employees Worked With
Joe Cordova, Barry Wickliff , John Castle
Aug 07, 2020 -

Tom Wood Porsche responded

We love to hear such kind words about our wonderful staff! Thank you for sharing and for choosing Tom Wood Porsche. We hope to earn your business again in the future!

August 06, 2020

High quality customer service. They go above and beyond to make sure my Porsche is maintained in top condition. They genuinely care about me as a customer. They represent the Porsche brand incredibly well More

by wbkarch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cordova, John Moses, Bryan Fleischmann, John Castle, Tom Kashman
Aug 06, 2020 -

Tom Wood Porsche responded

Thank you for the review! It is always a pleasure to assist you here at Tom Wood Porsche, and it means a lot to know that you enjoy working with us. We look forward to your next visit!

July 28, 2020

Joe and the rest of the guys in the service department really took it upon themselves to help me out when I was in a jam. I appreciate the calls back to understand my cars trouble as well as them explaini More

by Black 997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cordova
Jul 29, 2020 -

Tom Wood Porsche responded

Reviews like this one always make our day! We're so proud to hear that Joe and the rest of our team were able to help you out in a pinch, and deliver attentive, efficient, professional service. Thank you for trusting Tom Wood Porsche with your car repair needs - we'll always be just a call away if you need anything else!

July 20, 2020

They were awesome... they were out of loaners.when my car got towed and I never got on 🙁 but a good job. Clean car and pleasant people More

by Porsche cayanne
Recommend Dealer
Yes
Employees Worked With
John Castle, Tom Kashman
Jul 20, 2020 -

Tom Wood Porsche responded

We are very sorry that we weren't able to offer you a loaner but we are glad to hear that you had a positive experience overall with our team. Thank you for sharing this feedback! We hope we have the chance to deliver a five-star experience next time.

July 08, 2020

My service advisor John Castle is the best advisor I have experienced in my 14 years of owning a Porsche. I trust his judgement on what needs to be done to repair or just maintain my 2009 and 2006 Cayennes. More

by nelcarcar
Recommend Dealer
Yes
Employees Worked With
John Castle
Jul 08, 2020 -

Tom Wood Porsche responded

For you to say that John has been the best service advisor you've had truly made our day! Thank you for your loyalty to Tom Wood Porsche. We look forward to taking care of you and your Porsche Cayenne during your next visit!

July 08, 2020

I had a tremendously positive experience purchasing a new 2020 Porsche Cayenne from Tom Wood Porsche in Indianapolis. The sales staff and management were very knowledgeable and have gone above and beyond be More

by mcarr727
Recommend Dealer
Yes
Employees Worked With
John Moses, Lee Douthitt, George Wright
Jul 08, 2020 -

Tom Wood Porsche responded

Congratulations on your beautiful new 2020 Porsche Cayenne, Matt! It means a lot that you would say our team went above and beyond. Thank you so much for trusting Tom Wood Porsche with this purchase!

July 01, 2020

Sales staff was super helpful, knowledgeable and no pressure. Got a great price and the most enjoyable car buying experience ever. The whole process was easy and felt like they genuinely cared about he More

by alex.cain93
Recommend Dealer
Yes
Employees Worked With
Lee Douthitt, Barry Wickliff
Jul 01, 2020 -

Tom Wood Porsche responded

Alex, thank you for taking the time to review Tom Wood Porsche! We're so happy to hear that our team provided you with such an enjoyable car buying experience. Safe travels in your new ride!

June 30, 2020

Tom Wood Porsche look excellent care of my car. Their staff and facility are first class. It was a great dealership experience, and I look forward to working with them again. More

by Tom
Recommend Dealer
Yes
Employees Worked With
John Castle, Tom Kashman
Jun 30, 2020 -

Tom Wood Porsche responded

Thank you for sharing such wonderful feedback for Tom Wood Porsche. Our team is grateful to have earned your business and we look forward to seeing you next time!

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