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Tom Wood Porsche

Indianapolis, IN

4.5
255 Reviews

3473 E 96th St

Indianapolis, IN

46240

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Showing 255 reviews

November 22, 2020

Tom Wood Porsche is my dealer of choice! John Castle takes care of me like family. From normal maintenance to major warranty work, I know great care is taken with my car. More

by k-romine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Sellers, John Castle, Ernie Alvarado
Nov 23, 2020 -

Tom Wood Porsche responded

Thank you for your loyalty to Tom Wood Porsche. We're thrilled to see that John continues to impress you by providing excellent service!

November 21, 2020

I recently purchased a Taycan 4S. LOVE the car and appreciate how much Richard Sellers helped me in the setup of the car. Thank you. More

by Saaaholm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sellers, George Wright
Nov 23, 2020 -

Tom Wood Porsche responded

Congratulations on your Porsche Taycan 4S! We are so happy to hear that you're enjoying it and we really appreciate this feedback about Richard. Thank you for choosing Tom Wood Porsche!

November 17, 2020

Went by to look at the Taycan Turbo S, and it was incredible! That car had so much presence and luxury that I was thoroughly impressed. The thing that blew me away was the service. One of the se More

by Yalewall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakoda Neace
Nov 17, 2020 -

Tom Wood Porsche responded

Thank you for the kind review! We strive to deliver transparent service, and it is wonderful to hear that this was reflected in your time working with Dakota and the Tom Wood Porsche team. We are very proud to have earned your support and are looking forward to working with you again down the road!

November 13, 2020

The dealership is nice, clean, and a warming environment. I was just window shopping and found my way back to the service department. I met two very nice gentlemen, Tom Kashman and John Castle. We talked abo More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Castle, Tom Kashman
Nov 16, 2020 -

Tom Wood Porsche responded

Hi Dave - Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you are so confident in Tom and John to assist with your purchase. Safe travels, and we are looking forward to working with you soon! - The Tom Wood Porsche team

November 12, 2020

Great place! John Castle and Dan Erxleben in the service department always take great care of my car and do their utmost to do the job correctly. Bryan Fleischmann, Barry Wickliff, and Lee Doutbitt in sale More

by pwalker1130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Erxleben, John Castle
Nov 12, 2020 -

Tom Wood Porsche responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Tom Wood Porsche, and it means a lot to know that both our sales and service teams have left you with the same positive impression. We will be sure to let John, Dan, Bryan, Barry, and Lee know that you appreciate their help, and we look forward to your next visit!

November 12, 2020

Over the years I have always received excellent service at Tom Wood Porsche. Last month John Castle and his team were exceptional in assisting with an issue. A day before I was to leave on vacation, I fo More

by Larryh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Castle
Nov 12, 2020 -

Tom Wood Porsche responded

Thank you for the glowing review, Larry! It is fantastic to hear that you had such an exceptional experience working with John. We appreciate your feedback, and are wishing you many safe and happy miles down the road! -The Tom Wood Porsche team

November 10, 2020

Great guys to deal with. Spot on with information. Knowledgeable and friendly staff. Best of all product speaks for itself, and financing for those that want it More

by Sheffield5555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Robert’s
Nov 11, 2020 -

Tom Wood Porsche responded

Thank you very much for rating Tom Wood Porsche five stars! We are delighted to hear that you're happy with our service and your new vehicle. Safe travels and we hope to see you down the road!

October 04, 2020

This place is piece of crap, lire's people and don’t buy anything from them. I bought a Lincolin navigator 2015 from them and started broke down in less than a month right after I bought it,(back camera n More

by ahmed eldeeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lee Douthitt, George Wright, Ernie Alvarado
Oct 05, 2020 -

Tom Wood Porsche responded

Ahmed - I'm sorry that you're upset. We strive to be straightforward with our customers but I apologize if there was any confusion surrounding your purchase. I would be glad to speak with you about this directly to see what I can do to help. Don't hesitate to reach out to me directly so we can talk this through together. Thank you, George Wright - General Sales Manager - 317-848-6700

August 21, 2020

I bought a CPO Cayenne GTS from Tom Wood Porsche. Great experience and a fair price. Highly recommend you speak with Dan Borden (sales) and Sandra (finance). More

by Steve J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Borden, Sandra in finance
Aug 21, 2020 -

Tom Wood Porsche responded

Hi Steve, thank you for shopping with our Tom Wood Porsche team. Your experience with Dan and Sandra is a great example of the professional and accommodating service we strive to offer guests. It was a pleasure to work with you and we hope you are enjoying your Porsche Cayenne GTS!

August 14, 2020

Sales & Service. Dan Borden did a fantastic job working Sales & Service. Dan Borden did a fantastic job working with us on the New Cayenne. Really appreciated Brad (Finance Manager) welcoming us when we a More

by csellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Borden, Tom Kashman
Aug 14, 2020 -

Tom Wood Porsche responded

Thank you so much for the kind words about Dan, Brad, and Tom! We are very glad to hear that you've had positive experiences with both our Sales and Service teams. Enjoy your new Porsche Cayenne!

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