Tom Wood Porsche
Indianapolis, IN
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I called these people on a Saturday because my tire had gone flat. Shane the service manager made sure the tire was in stock and told me to directly bring the car in and they would get it fixed. Short time gone flat. Shane the service manager made sure the tire was in stock and told me to directly bring the car in and they would get it fixed. Short time thereafter the car was done and I was completely satisfied. I'd highly recommend this Porsche dealer, my service experiences have all been very positive as was the purchase experience. More
Visited without an appointment. David said they would be able to service the car shortly with my overall wait slightly over an hour. Very accommodating. David said they would be able to service the car shortly with my overall wait slightly over an hour. Very accommodating. More
Had extensive issues last year with having this dealer service my husbands classic car and the service was botched at every turn. Be careful with having them work on classic vehicles- not equipped to do service my husbands classic car and the service was botched at every turn. Be careful with having them work on classic vehicles- not equipped to do so without damage. Went to have the oil changed on my own Porsche a year later and was met with a call refusing service. Way to take responsibility for damage. More
I have been very happy with the service that I have received at Tom Wood Porsche since moving to the area a few years ago. I shipped my 911 from southern California to Indy before the moving van could received at Tom Wood Porsche since moving to the area a few years ago. I shipped my 911 from southern California to Indy before the moving van could transport the rest of our belongings to our new home. The dealership graciously took delivery of the car, serviced it, and held on to it until I could get it picked up. I most recently realized that I only had one working key, so I took the three keys I had in to figure out the problem. For a nominal fee, all three keys were reprogrammed and I am so happy that if I misplace a key, I have backups. Thank you to Dakoda and the service team for going the extra mile to get everything back in shape! More
I took my porsche to Tom Wood Porsche this week for a scheduled service visit. The service intake person was courteous and reviewed every detail of the service plan with me for approval. I was surprised scheduled service visit. The service intake person was courteous and reviewed every detail of the service plan with me for approval. I was surprised to get a text with a narrated video from the service technician showing the completed work on the car and pointing out potential problems (tire tread wear). I received a text link to the final invoice for approval. Everything was very professional. More