Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
121 Reviews of Tom Wood Nissan - Service Center
Sort by
December 18, 2020
I waited for my vehicle and the work was completed within an hour. The technician was very efficient! I really appreciated the vehicle being washed as well! an hour. The technician was very efficient! I really appreciated the vehicle being washed as well! More
by msam
Employees Worked With
Erin Powell
October 28, 2020
Stopped by late afternoon with a “dead” battery issue that needed immediate attention. They tested the battery and determined there was a faulty cell, replaced with a new one and had me back on the road that needed immediate attention. They tested the battery and determined there was a faulty cell, replaced with a new one and had me back on the road in loess than an hour. I appreciate them working me in so late in the day. More
by steven_boyle_264
Employees Worked With
Austin Gleitsman
October 13, 2020
Every trip to see Mrs Marks at Tom Wood Nissan is better than the last! She makes the experience so easy, and always makes sure to address any concerns I have. She’s such a joy to visit!! than the last! She makes the experience so easy, and always makes sure to address any concerns I have. She’s such a joy to visit!! More
by diana.mcglothlin
Employees Worked With
Katie Marks
October 10, 2020
We started out the day to have our Versa check out for repairs it needed. We ended up purchasing a 2019 Kicks. This was the best car purchasing experience we have ever had! Tony, Rick, and Mo were profess repairs it needed. We ended up purchasing a 2019 Kicks. This was the best car purchasing experience we have ever had! Tony, Rick, and Mo were professional, knowledgable, and fully prepared to get us our car by the end of the day. They were very helpful and fair with our trade in. I would highly recommend you check out Tom Wood when you are in the market for a new car. More
by J & D David
Employees Worked With
Alexis
July 17, 2020
Katie and Alexis are 2 pros that work great as a team. Always great service with a smile! I will keep coming back because they are cooler than the AC I had repaired. Always great service with a smile! I will keep coming back because they are cooler than the AC I had repaired. More
by Louis_Turso
Employees Worked With
Katie Marks
July 10, 2020
Quick, easy. In and out without any headaches or any trouble. Awesome staff. Informative. Would definitely recommend Austin in the service department to anyone. Will return for service trouble. Awesome staff. Informative. Would definitely recommend Austin in the service department to anyone. Will return for service More
by xSeoli
Employees Worked With
Austin
June 18, 2020
They are simply amazing. From Brian Cummins to service department. Always helpful, polite , genuine people you want to do business with. I enjoy talking with everyone there. They always are honest & seem department. Always helpful, polite , genuine people you want to do business with. I enjoy talking with everyone there. They always are honest & seem to care about my concerns(if any) and my overall satisfaction! More
by Jamiet
Employees Worked With
The whole service department !!, Brian Cummins
June 17, 2020
The entire staff is wonderful! They are very attentive, informative, and very helpful in every way. I’m always leaving there 100% satisfied. I highly recommend this dealership:) informative, and very helpful in every way. I’m always leaving there 100% satisfied. I highly recommend this dealership:) More
by Susieg4
Employees Worked With
Katie
