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Tom Wood Nissan - Service Center

Indianapolis, IN

4.7
121 Reviews

121 Reviews of Tom Wood Nissan - Service Center

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May 18, 2022

Great service team at Tom Wood Nissan. Group is attentive and responsive to the clients needs. More

by Chris.Phillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arian Owen
May 18, 2022 -

Tom Wood Nissan responded

Thanks for being a fan of Tom Wood Nissan, Chris. We're always here to help!

April 20, 2022

They have always taken care of my car and any issues I've had efficiently and courteously. More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis, Adien, Katey , Scott Herrman
Apr 20, 2022 -

Tom Wood Nissan responded

We are proud to have earned your business here at Tom Wood Nissan. Thanks for being a great customer, Stephanie!

March 16, 2022

Erin was great and kept me informed throughout the entire process. I would definitely recommend Tom Wood to anyone More

by Bud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin, Yash Bansal
Mar 16, 2022 -

Tom Wood Nissan responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Erin and the Tom Wood Nissan team. Drive safely, and we hope to see you back!

January 30, 2022

When I brought it in to the dealership my car was in kind of rough shape . They got a lot of work done and my car drove like a dream when I picked it up. Everyone was very professional and if you do wait on More

by delzey81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis
Jan 31, 2022 -

Tom Wood Nissan responded

Thank you so much for this great review of Tom Wood Nissan! It makes us happy that our team took excellent care of your vehicle and that we were professional and efficient. We appreciate your confidence in us, and we'll see you again next time.

January 13, 2022

Excellent service. Adrian did an excellent job of communicating the process. Service team found the problem and repaired. Quick turnaround time. Thanks! More

by kevin.gilliam44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian
Jan 13, 2022 -

Tom Wood Nissan responded

We're glad Adrian was such a help with your service, and we're even happier we got your car's problem taken care of! Thank you for the amazing feedback, and safe travels - we hope to see you back at Tom Wood Nissan down the road!

January 11, 2022

Very professional staff. Excellent service department with large service area and bays. Reasonable prices for basic oil change and tire rotation. More

by Indybob69
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Eschegaray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Tom Wood Nissan responded

We're really happy to hear that your service experience went so seamlessly - this is what we strive for! Thank you for choosing Tom Wood Nissan!

December 19, 2021

Brian was the best from the beginning! I wasn't planning on buying a new car when I brought my 2015 Rogue in for an oil change BUT while I was wasting time in the parking lot, Brian came out to greet me and More

by wroland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cummins
Dec 20, 2021 -

Tom Wood Nissan responded

Thank you for the glowing review! We strive to deliver a seamless purchase experience, and hearing that this was reflected in your time working with Brian and the Tom Wood Nissan team made our day. Drive safely in your new vehicle, and we hope to see you back again down the road!

December 01, 2021

Professional Clean Courteous Polite Knowledgeable Interested Listening Advising Comfortable Thorough Educating Efficient Customer Oriented Effective Cost conscious Accommodating More

by EJH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Marks
Dec 01, 2021 -

Tom Wood Nissan responded

We are thankful to see your wonderful review! Thank you so much for sharing the positive words you think best describe Tom Wood Nissan and our team. See you next time!

October 23, 2021

Katie Marks was my service representative and she went above and beyond to make sure my expectations were met and exceeded! Will be back for sure! More

by diana.mcglothlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KATIE MARKS
Oct 25, 2021 -

Tom Wood Nissan responded

Hi Diana, thanks for giving Katie a shoutout! We're happy that our team went above and beyond to take care of all your needs here at Tom Wood Nissan.

September 09, 2021

Fast service and very comfortable waiting area. Setting up an appointment helped to get me in and out quickly and their staff is friendly and helpful. More

by myzippy@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Hildebrand
Sep 09, 2021 -

Tom Wood Nissan responded

Thank you for choosing Tom Wood Nissan for your service needs! We are happy to hear that our team took care of your vehicle in a timely manner and we hope to work with you again down the road. Have a great day!

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