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Tom Wood Nissan - Service Center

Indianapolis, IN

4.8
114 Reviews

114 Reviews of Tom Wood Nissan - Service Center

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April 04, 2025

Always great service here in a timely manner! Able to get in quickly and happy with the work done. We will always go back here! More

by MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
March 31, 2025

They got me right in and right out. Adrian explained everything. Very nice waiting area with water and coffee. More

by Canhilde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Apr 01, 2025 -

Tom Wood Nissan responded

Canhilde, we're delighted to hear that Adrian and the team at Tom Wood Nissan provided you with a smooth experience. Enjoy our amenities anytime you're here!

March 27, 2025

I was able to make a same-day appointment at Tom Wood Nissan in Indianapolis. Ethan Riker was our Service Advisor and kept us informed and about repair findings during the inspection process and repair e More

by Kthlnfstr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Riker
Mar 27, 2025 -

Tom Wood Nissan responded

Thank you for sharing your experience with us! We're delighted to hear that Ethan and the Tom Wood Nissan team provided such accommodating service, especially given the circumstances. It's great to know our efforts made a difference during your visit. We look forward to assisting you again in the future!

March 22, 2025

Ethan is very professional and helpful. Service was done promptly and efficiently. Will return in the future for service needs. More

by branhamjackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan in Service
Mar 24, 2025 -

Tom Wood Nissan responded

We're delighted to hear that Ethan provided professional and efficient service at Tom Wood Nissan. Thank you for your feedback, and we look forward to assisting with your future service needs!

March 21, 2025

The service agents are great, the service was done quickly. Only small miss was they forgot to reset the reminder on my car for the oil change and the tire rotation. More

by grniis1814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 24, 2025 -

Tom Wood Nissan responded

Thank you for the feedback! We're glad to hear that our service agents at Tom Wood Nissan provided quick and great service. We apologize for missing the reminder reset, and we'll make sure to address this in future visits. Safe driving!

March 05, 2025

Great service and sales team! !!! Everyone is always willing to help and are very professional More

by Chi Chi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Mar 05, 2025 -

Tom Wood Nissan responded

Thanks for the kind words and trust in our team at Tom Wood Nissan!

February 28, 2025

Alexis was friendly and very informative! Such a great experience. I would chose her every time! Always greeted with a smile! More

by Tata28thames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Mar 03, 2025 -

Tom Wood Nissan responded

We're delighted to hear that Alexis made your experience at Tom Wood Nissan so enjoyable and informative! Thank you for the kind words, and we look forward to welcoming you back with a smile next time!

February 21, 2025

Discussed/explained repair options and scheduled service. Knowledge staff. Customer focused. Easy to work with. More

by Jim M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Owens
Feb 24, 2025 -

Tom Wood Nissan responded

Jim, we're delighted to hear that our knowledgeable team at Tom Wood Nissan provided you with excellent service and clear communication. Thank you for the positive feedback!

January 19, 2025

I just came in for an oil change and I was quick and a good experience. More

by Mike.kennelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Jan 20, 2025 -

Tom Wood Nissan responded

We're delighted to hear that your Tom Wood Nissan experience was a smooth success, Mike!

December 20, 2024

Once again Nissan came through with the best service on my car because I called them up and said I would like a oil change and tires rotation and customer service said you can make a appointment or just br More

by Watts up
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Dec 20, 2024 -

Tom Wood Nissan responded

Thank you for sharing your experience with us! We're glad to hear that our team at Tom Wood Nissan provided excellent service and even washed your car. We appreciate your support and look forward to serving you again in the future!

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