268 Reviews of Tom Wood Honda - Service Center
Efficient and really nice people ... wish I knew her name; one customer rep helped an older lady find her husband who had walked across the street . He had Alzheimer’s ... so nice name; one customer rep helped an older lady find her husband who had walked across the street . He had Alzheimer’s ... so nice More
Easy to get an appointment for repairs. Dropped off the night before and it was ready at noon the next day. Excellent work and car washed after work is done!! night before and it was ready at noon the next day. Excellent work and car washed after work is done!! More
My host in the service department, Preston, made me feel welcome and appreciated. He detailed a plan for my Honda, and helped me get on my way quickly. welcome and appreciated. He detailed a plan for my Honda, and helped me get on my way quickly. More
Routine service Cody Greenlee very friendly and helpful. It was easy to schedule. They completed the work in a reasonable timeframe. I will definitely return for furt Cody Greenlee very friendly and helpful. It was easy to schedule. They completed the work in a reasonable timeframe. I will definitely return for further service. More
Took car in at scheduled time and completed in reasonable timeframe. I am pleased with the scheduling, service cost, timeliness and the service advisor interaction. timeframe. I am pleased with the scheduling, service cost, timeliness and the service advisor interaction. More
I was charged $69.99 for a Visioal diagnosis which did not solve the problem , was told there was copping on the tire with out giving me the reason and the solution to that ! Walmart was better diagnosed not solve the problem , was told there was copping on the tire with out giving me the reason and the solution to that ! Walmart was better diagnosed the problem with the shocks are the reason for the damaged tires ! More
New service boss Brandon is awsome.. he works as hard as 2 or more! He is also very kind to customers...the perfect combination for this new world...great job! 2 or more! He is also very kind to customers...the perfect combination for this new world...great job! More
Brandon D in service is always very Professional and responsive to any question I have. It’s very apparent he has a solid knowledge base and his communication is great! responsive to any question I have. It’s very apparent he has a solid knowledge base and his communication is great! More
I will never use Tom Wood again their service writers are rude and unfriendly. Honda does not stand behind her warranty’s and they lie to you I have no trust in Tom Wood Honda whatsoever in any way shape or rude and unfriendly. Honda does not stand behind her warranty’s and they lie to you I have no trust in Tom Wood Honda whatsoever in any way shape or formI give none of them any rating they are below zero More
Great service They were prompt n thorough Brandon was extremely helpful courteous. I do not see the reason to have to keep writing 25 words is ridiculous !! To have as a minimum extremely helpful courteous. I do not see the reason to have to keep writing 25 words is ridiculous !! To have as a minimum More