Tom Wood Honda - Service Center

Scheduled appointment for 2012 honda pilot for routine timing belt and water pump change. I was told by sxheduler 3 hours.(I'll wait on it). Upon arrival, I was told 5-6 hours, which caused reschedule of timing belt and water pump change. I was told by sxheduler 3 hours.(I'll wait on it). Upon arrival, I was told 5-6 hours, which caused reschedule of business appointments and need for ride. Received call and email indicating service complete and passed green on vehicle inspection. Upon pickup and payment, I didn't get out of the parking lot and check emission, etc.. lights some on. Another hour later they fixed what they thought was the problem caused by their service. Drove the vehicle to a local appointment and upon leaving the same vehicle service lights came on and vehicle is running rough. Now I have to call back and make another trip to the dealer service department to discover what they messed up the first two times. Hopefully, they will get the vehicle running properly just as it was prior to my visit. I almost wish I had taken it to an SAE certified mechanic in the first place. More

Made it right from previous problem I had. Gave me no issues even though the previous service man was no longer there. Timely service and shuttle was convenient issues even though the previous service man was no longer there. Timely service and shuttle was convenient More

Great service at competitive rates! The team at Tom Wood Honda always does a nice job. Will be a returning customer I’m sure. Thanks Honda always does a nice job. Will be a returning customer I’m sure. Thanks More

Great service. They were informative and fast. David was very helpful and friendly. We will use your service department again in the future for sure. very helpful and friendly. We will use your service department again in the future for sure. More

Christian, their service rep, did an excellent job explaining what our car needed and what the cost would be. We are very pleased with the service he provided. explaining what our car needed and what the cost would be. We are very pleased with the service he provided. More

Always great service! Helps get you the best prices. The techs do a great job with my vehicle. Comes back clean. All the employees treat you great!! techs do a great job with my vehicle. Comes back clean. All the employees treat you great!! More

I Had always before this time received quick efficient service. The service rep this time did not communicate at all concerning the work being done. service. The service rep this time did not communicate at all concerning the work being done. More

Excellent service and personal care. Prompt and punctual service as promised. Resolved the keyless starting system problem. Every thing complete and I am satisfied. Great! service as promised. Resolved the keyless starting system problem. Every thing complete and I am satisfied. Great! More

Christian was excellent with helping me put new tires on my vehicle! Great service and I didn’t have to wait long at all!! Grady in parts was great as well with making sure I got a great price and exactly w my vehicle! Great service and I didn’t have to wait long at all!! Grady in parts was great as well with making sure I got a great price and exactly what I wanted! 10/10 recommend having your service work done here! More

Tom Wood Honda was very professional to me,I work out of town and I called them about my minor car problem and they took care of it in a timely matter, very professional people. town and I called them about my minor car problem and they took care of it in a timely matter, very professional people. More