Tom Wood Honda - Service Center

Pleasant and efficient service experience. Lisa went the extra mile to take care⁷of my vehicles needs and to ensure a great experience. She is an asset to the Tom Wood family. Lisa went the extra mile to take care⁷of my vehicles needs and to ensure a great experience. She is an asset to the Tom Wood family. More

We purchased a brand new 2024 Honda Odyssey on January 2, 2024 from Tom Wood Honda. Our salesman was Jay. We overall had a good experience with the purchase. After 3 weeks of owning the vehicle, the screen c 2024 from Tom Wood Honda. Our salesman was Jay. We overall had a good experience with the purchase. After 3 weeks of owning the vehicle, the screen cracked overnight. I am the sole driver on the vehicle, and I know that no damaged was done to the screen on my end. It looks as if there was prior damage to the screen. Where the crack appears to have originated on the screen is not somewhere that could be easily accessed due to it being on the bottom of the screen. Honda is refusing to replace it and so is Tom Wood Honda. I was quoted $1,200 for the screen and that price does not include the labor. More

Very friendly. Accommodating. Wait time was average. Previous visit had shorter wait time even though I had an appointment. Service writer fixed problem of low oil Accommodating. Wait time was average. Previous visit had shorter wait time even though I had an appointment. Service writer fixed problem of low oil after oil changed. I adjusted air pressure to spec after tire rotation. Still quality control issue? More

This was the first time we bought a car from Tom Wood and we are very pleased with their service and Jay Sutton. We just had the oil changed and again another good experience. we are very pleased with their service and Jay Sutton. We just had the oil changed and again another good experience. More

Great service. Jonathon got my car in for a routine oil change. Had a bit of a wait with a lot of customers arriving but it was still as good as I always expect and Jonathon got my car in for a routine oil change. Had a bit of a wait with a lot of customers arriving but it was still as good as I always expect and got. Bonus is the car wash! That even saved me $ at the car wash! Appreciate the notes on future service needed. More

Everyone here is so nice. There service department is top notch. Pleasure to do business her! There service department is top notch. Pleasure to do business her! More

The communication with this dealer was very poor. I was never called about my vehicle and upon calling with questions, I never got my questions answered either. This was disappointing considering it I was never called about my vehicle and upon calling with questions, I never got my questions answered either. This was disappointing considering it was a very expensive repair. I finally gave up and went to a different dealer. More

Had appointment waited 2hrs before they started did not have filter was to check coolant and obviously did not light is remaining on. I need a call about this have filter was to check coolant and obviously did not light is remaining on. I need a call about this More

I have always had good service here. The techs fix my car and keep it in great shape. Jason did a really good job of keeping me informed of what my car needed to be fixed, even when he h The techs fix my car and keep it in great shape. Jason did a really good job of keeping me informed of what my car needed to be fixed, even when he hasn’t been there but 3 weeks! More

Called for service for Emissions System Problem message. They scheduled it for Saturday only to find out after they had the car that Diagnostic support was out on Saturday and they could not diagnose the p They scheduled it for Saturday only to find out after they had the car that Diagnostic support was out on Saturday and they could not diagnose the problem. So a wasted trip More