Tom Wood Honda - Service Center

Tammy is always friendly and helpful as well as the rest of the maintainence staff. I appreciate their willingness to call me back when they had a cancelation to get me in early. Maintainence is always an of the maintainence staff. I appreciate their willingness to call me back when they had a cancelation to get me in early. Maintainence is always an expensive proposition but I come back to the dealer for expert care and frankly brand loyalty. I wish there was some sort of program you could be put on for regularly programed maintainence. Possibly a small prepay, but a reduction in price--say 10 percent or so (above and beyond all specials which the staff regularly points out to me.) It is a bit of an inconvenience for me to drive the 30 miles for service, and each time I get closer to scheduling with a local mechanic here in my town of Marion. However, if I were to be put on a maintainance program with a discount for either prepay or mandatory service.. I would appreciate it and you would have a customer for the life of this vehicle and the opportunity to sell me more vehicles in the future. Unfortunately, with the pace of life always picking up, I may be forced to look for alternative forms of maintainence, but I would rather always have Tammy and the gang at Tom Wood Honda be my sole mechanics. What do you think of the idea of extended service plans with big discounts and committments? More

Went in for a scheduled oil change. On the way there a nail was embedded into the tire side wall. Tammy stated tire could not be repaired due to location of puncture, but they could replace the tire with nail was embedded into the tire side wall. Tammy stated tire could not be repaired due to location of puncture, but they could replace the tire with a like unit. I was very pleased with the entire service (oil change & tire replacement). Entire service was completed in about 1-hour. Tammy was professional & friendly. I do not know the female parts counter employee's name, but she was also friendly. More

I've been a customer of tom wood honda for 20 years and I have never been dissatisfied with sales people, or service department. I tell all my friends who are looking for a car to visit tom wood honda. 5 sta have never been dissatisfied with sales people, or service department. I tell all my friends who are looking for a car to visit tom wood honda. 5 stars all around. I've never had a major problem with any car from this dealership and they are very good at maintaining your vehicle. Kudos to general manager Bill Richardson More

This was my first time at Tom Wood Honda to service my Honda. We recently moved here from Wyoming. My service appointment was made for the same day and I was pleased with the service I received. Everyt Honda. We recently moved here from Wyoming. My service appointment was made for the same day and I was pleased with the service I received. Everything was explained and the invoice was gone over item by item More

This is a small dealership but one staffed with competent, honest, service-oriented personnel. I have been a customer since 2/2000 and have never been dissatisfied with any of the services provide competent, honest, service-oriented personnel. I have been a customer since 2/2000 and have never been dissatisfied with any of the services provided or questioned the need for them. They are all totally open and direct when making suggestions or recommendations for improvements or service. I would put this group up against any dealership I have dealt with over the past 40+ years of dealing with automobile servicing organizatons, bar none. More

I went for an oil change. The service area brought me my filters for review. The staff is always very friendly and the waiting area always has coffee, television and things to read. I always have a good e filters for review. The staff is always very friendly and the waiting area always has coffee, television and things to read. I always have a good experience here. I am a repeat customer of the last 5 years or so. More

Warranty service for 07 Civic. Went in for recall on waterpump. They also found two other recalls I did not know about and fixed them too. Whole experience took about 1 hour. Good experience. Had an waterpump. They also found two other recalls I did not know about and fixed them too. Whole experience took about 1 hour. Good experience. Had an appointment and service was right on time. Very satisfied. More

Have dealt with them for 9 years. Always excellent during that time. Bought an Odyssey from them and they also service an Accord for us. My only 4 rating comes from two different occasions when th during that time. Bought an Odyssey from them and they also service an Accord for us. My only 4 rating comes from two different occasions when they had trouble repairing a sliding door on the Odyssey. Both times I had to make trips back before the door would close properly. But both times it was fixed, so it's really a 4-1/2 rating. I highly recommend this dealership. Great cars, great service! More

I have purchased two (2) CRVs from this dealership and have always relied on them for service to the autos. Appointments are easy to make, service is quickly and expertly accomplished. It is always a pl have always relied on them for service to the autos. Appointments are easy to make, service is quickly and expertly accomplished. It is always a pleasant experience to work with this dealership. More