264 Reviews of Tom Wood Honda - Service Center
I appreciated very much the explanation from Clarence of what work was being recommended and why and what the costs would be. He answered all my questions and I was able to make a decission on what work ne what work was being recommended and why and what the costs would be. He answered all my questions and I was able to make a decission on what work needed to be done then and what work would be ok to wait for another time. I then spent some time with Ted looking at some new models and he too answered my uestions and we discussed various advantages among the models on their lot. More
My wife and I have purchased three new cars from this dealship over the past several years. We have always found the sales and service personnel to be very friendly and helpful. Our vehicle service nee dealship over the past several years. We have always found the sales and service personnel to be very friendly and helpful. Our vehicle service needs have always been fulfilled at Tom Wood Honda, and we plan to continue to purchase vehicles from this dealership. More
I have always had a great experience with the service department at Tom wood. They are honest, alert me to things that I should keep in mind regarding my 2004 Honda Civic, and they do not use any high department at Tom wood. They are honest, alert me to things that I should keep in mind regarding my 2004 Honda Civic, and they do not use any high pressure tactics. They always review their work with me which is very much appreciated. They have a new guy working there named Clarence and my dealings with him have been very postive. I find him to be customer service oriented and I really appreciate that. More
The wait for my oil change was short. I enjoyed using the computer while I waited. My experience was very time saving and allowed me to be multi-tasking. The salesman also pointed out future work that the computer while I waited. My experience was very time saving and allowed me to be multi-tasking. The salesman also pointed out future work that needed to be done on my vehicle. I was thouroughly satisfied. More
I drive to Anderson from Indianapolis for service just because of the quality of the work and the outstanding service. It's worth the extra distance, because I know the work will be done correctly and at because of the quality of the work and the outstanding service. It's worth the extra distance, because I know the work will be done correctly and at the best price. The entire staff is very professional. I will continue to use Tom Woods Honda for my automobile service. More
We bought our 2009 Honda Van from Tom Wood Honda because that is where we got the best deal. I am a long time GM buyer, but since they don't make vans anymore I had to find another dealer. Toyota just didn' that is where we got the best deal. I am a long time GM buyer, but since they don't make vans anymore I had to find another dealer. Toyota just didn't fit with quality or price, and now with all the trouble they have had, we are glad we picked Honda. The service is great and I love the carwash they complimentary give after their service to our vehicle. More
We have purchased our last 3 Honda Accords from Tom Wood We have purchased our last 3 Honda Accords from Tom Wood Honda in Anderson. My first experience was with this dealership 3 years ago when I decid We have purchased our last 3 Honda Accords from Tom Wood Honda in Anderson. My first experience was with this dealership 3 years ago when I decided it was time to trade cars. I decided to purchase a Honda Accord after reading the Consumers Report on this automobile. I found the sales staff to be very courteous and yet not high pressured. So I purchased a new 2007 Accord. I loved the automobile. About a year later my wife was ready to trade cars and she decided as much as I liked my Accord that she would purchase one also. She too got a new 2007. Accord. We have found the Service department to be just as friendly as the sales department. A year ago while on vacation in the first Accord we were involved in an automobile accident that totaled my Accord. When we returned home in a rented car, I immediately contacted this same Tom Wood Dealership and told them of my needs and they helped me to purchase a new 2009 Honda Accord. We dealt with the same courteous saleman each time because we liked him so much from the first sales experience. I think his last name is Metzger. We have found the service department also super friendly and very knowledgeable of their products. My only complaint is that the service department may be a little high on pricing. After my warranty ran out on the first Honda, we began having the servicing of the vehicle done at another car repair business in the town where we live as it was less expensive. More
Bought 2006 CRV at Tom Wood Honda, good experience. I have the care servied at Tom Wood for each and every thing needed and they are very good. They do not overcharge for services. I get 100% syn motor have the care servied at Tom Wood for each and every thing needed and they are very good. They do not overcharge for services. I get 100% syn motor oil and honda filter for good price. They stand by their work too. If I have a problem they fix it. Thanks, Ed Jamison More
Excellent service. We've had no problems for eleven years. Bought our new Odyssey there in 2000 with no sales pressure. Since then (160,000 miles) everything has been done professionally and on time. years. Bought our new Odyssey there in 2000 with no sales pressure. Since then (160,000 miles) everything has been done professionally and on time. It's worth the 40 mile round trip each time we go. We bought a used Honda Accord locally, from a GM dealer, and have received the same excellent service on it as on our Odyssey, even though the car was not bought from Tom Wood. Highly recommended! More
I've been a customer of this dealership since before it was a "Tom Wood" franchise, since 1985. I've bought my last 4 cars, all Hondas, from them, mainly because of their service department. Even though it was a "Tom Wood" franchise, since 1985. I've bought my last 4 cars, all Hondas, from them, mainly because of their service department. Even though it's nearly 50 miles from my home in Indianapolis, it's well worth it to use them for all my maintenance needs. They do a wonderful job of keeping track of what I need. I'm sure they realize that even though they won't make much money when selling me a new Honda, they'll more than make it up in routine service - if I can help it, nobody else touches my car - and my cars typically go without a glich to 150K+ before a trade-in. More