269 Reviews of Tom Wood Honda - Service Center
friendly, next day service from when I first called, answered my questions without rushing me, complimentary carwash, I really liked the print-out that showed the vehicle inspection checklist. It will answered my questions without rushing me, complimentary carwash, I really liked the print-out that showed the vehicle inspection checklist. It will help me keep tabs on service that needs to be done in the future. More
This was the first time I had to take the car in for it's oil change. The Service department greeted me by name as they open my car door, went over what would be done to the car and then had shuttle service oil change. The Service department greeted me by name as they open my car door, went over what would be done to the car and then had shuttle service available to take me back to work and came back at the time specified to take me back to pick up the car. It was ready when I returned. More
I have been very satisfied with the service I receive at Tom Wood Honda. The employees there are friendly and helpful. I have not experienced anything there that would lead me to believe they are anything Tom Wood Honda. The employees there are friendly and helpful. I have not experienced anything there that would lead me to believe they are anything but fair and honest. I can't say that for other Honda dealerships that are closer to me than they are. More
The experience I received at the services department was very helpful and user friendly. The car was cleaned and looked sharp! The service professional was also helpful in discussing the paperwork and what very helpful and user friendly. The car was cleaned and looked sharp! The service professional was also helpful in discussing the paperwork and what services had been completed to my car. He took the time to make sure I understood the condition of my vehicle. More
THIS DEALERSHIP HAS CONSISTANTLY BE HEADS ABOVE MOST DEALERSHIPS. THE TECH'S ARE KNOWLEDGEABLE, THE SERVICE ADVISORS (BRIAN & CLARENCE) ARE EAZY GOING*ATTENTIVE TO THE CUSTOMERS NEEDS/DESIRES*HONEST IN DEALERSHIPS. THE TECH'S ARE KNOWLEDGEABLE, THE SERVICE ADVISORS (BRIAN & CLARENCE) ARE EAZY GOING*ATTENTIVE TO THE CUSTOMERS NEEDS/DESIRES*HONEST IN THEIR APPROACH. TRUELY A SMALL TOWN ENVIORMENT COMBINE WITH EXCELLENT & CURRENT TECHNICAL KNOWLEDGE & SKILL BY EVERYONE IN THE SERVICE DEPT. GREAT JOB, JAMES T. ISBELL & BARB PERTO More
I appreciated very much the explanation from Clarence of what work was being recommended and why and what the costs would be. He answered all my questions and I was able to make a decission on what work ne what work was being recommended and why and what the costs would be. He answered all my questions and I was able to make a decission on what work needed to be done then and what work would be ok to wait for another time. I then spent some time with Ted looking at some new models and he too answered my uestions and we discussed various advantages among the models on their lot. More
My wife and I have purchased three new cars from this dealship over the past several years. We have always found the sales and service personnel to be very friendly and helpful. Our vehicle service nee dealship over the past several years. We have always found the sales and service personnel to be very friendly and helpful. Our vehicle service needs have always been fulfilled at Tom Wood Honda, and we plan to continue to purchase vehicles from this dealership. More
The wait for my oil change was short. I enjoyed using the computer while I waited. My experience was very time saving and allowed me to be multi-tasking. The salesman also pointed out future work that the computer while I waited. My experience was very time saving and allowed me to be multi-tasking. The salesman also pointed out future work that needed to be done on my vehicle. I was thouroughly satisfied. More
I have always had a great experience with the service department at Tom wood. They are honest, alert me to things that I should keep in mind regarding my 2004 Honda Civic, and they do not use any high department at Tom wood. They are honest, alert me to things that I should keep in mind regarding my 2004 Honda Civic, and they do not use any high pressure tactics. They always review their work with me which is very much appreciated. They have a new guy working there named Clarence and my dealings with him have been very postive. I find him to be customer service oriented and I really appreciate that. More
I drive to Anderson from Indianapolis for service just because of the quality of the work and the outstanding service. It's worth the extra distance, because I know the work will be done correctly and at because of the quality of the work and the outstanding service. It's worth the extra distance, because I know the work will be done correctly and at the best price. The entire staff is very professional. I will continue to use Tom Woods Honda for my automobile service. More