Tom Wood Honda - Service Center

This is another new vehicle we have purchased from this dealer and have been very satisfied with the sales staff, finance, and service departments. It is a 60+ mile trip for service and I am more than hap dealer and have been very satisfied with the sales staff, finance, and service departments. It is a 60+ mile trip for service and I am more than happy to make the trip. I expect and receive the very best of service. More

Clarence was very helpful and friendly. I've had nothing but good experiences with the service department over the last 5 years. He allowed me to use the coupons I had received in the mail and get the most but good experiences with the service department over the last 5 years. He allowed me to use the coupons I had received in the mail and get the most for my money. While waiting on repairs I was comfortable in the waiting area with a TV and computer access. More

I am always able to get my car into this dealership for routine maintenance in a very timely manner. Their estimates of cost are right on the money as are their time estimates on how long the service will routine maintenance in a very timely manner. Their estimates of cost are right on the money as are their time estimates on how long the service will take. The desk person is friendly and knowledgeable and will answer any questions in a courteous manner. He doesn't treat me like am stupid! I love that they have a really nice lobby area to wait in which includes computer with internet access, table and chairs, newspaper, TV and things to munch on. I love this dealership! More

friendly, next day service from when I first called, answered my questions without rushing me, complimentary carwash, I really liked the print-out that showed the vehicle inspection checklist. It will answered my questions without rushing me, complimentary carwash, I really liked the print-out that showed the vehicle inspection checklist. It will help me keep tabs on service that needs to be done in the future. More

This was the first time I had to take the car in for it's oil change. The Service department greeted me by name as they open my car door, went over what would be done to the car and then had shuttle service oil change. The Service department greeted me by name as they open my car door, went over what would be done to the car and then had shuttle service available to take me back to work and came back at the time specified to take me back to pick up the car. It was ready when I returned. More

I have been very satisfied with the service I receive at Tom Wood Honda. The employees there are friendly and helpful. I have not experienced anything there that would lead me to believe they are anything Tom Wood Honda. The employees there are friendly and helpful. I have not experienced anything there that would lead me to believe they are anything but fair and honest. I can't say that for other Honda dealerships that are closer to me than they are. More

The experience I received at the services department was very helpful and user friendly. The car was cleaned and looked sharp! The service professional was also helpful in discussing the paperwork and what very helpful and user friendly. The car was cleaned and looked sharp! The service professional was also helpful in discussing the paperwork and what services had been completed to my car. He took the time to make sure I understood the condition of my vehicle. More

THIS DEALERSHIP HAS CONSISTANTLY BE HEADS ABOVE MOST DEALERSHIPS. THE TECH'S ARE KNOWLEDGEABLE, THE SERVICE ADVISORS (BRIAN & CLARENCE) ARE EAZY GOING*ATTENTIVE TO THE CUSTOMERS NEEDS/DESIRES*HONEST IN DEALERSHIPS. THE TECH'S ARE KNOWLEDGEABLE, THE SERVICE ADVISORS (BRIAN & CLARENCE) ARE EAZY GOING*ATTENTIVE TO THE CUSTOMERS NEEDS/DESIRES*HONEST IN THEIR APPROACH. TRUELY A SMALL TOWN ENVIORMENT COMBINE WITH EXCELLENT & CURRENT TECHNICAL KNOWLEDGE & SKILL BY EVERYONE IN THE SERVICE DEPT. GREAT JOB, JAMES T. ISBELL & BARB PERTO More

I appreciated very much the explanation from Clarence of what work was being recommended and why and what the costs would be. He answered all my questions and I was able to make a decission on what work ne what work was being recommended and why and what the costs would be. He answered all my questions and I was able to make a decission on what work needed to be done then and what work would be ok to wait for another time. I then spent some time with Ted looking at some new models and he too answered my uestions and we discussed various advantages among the models on their lot. More

My wife and I have purchased three new cars from this dealship over the past several years. We have always found the sales and service personnel to be very friendly and helpful. Our vehicle service nee dealship over the past several years. We have always found the sales and service personnel to be very friendly and helpful. Our vehicle service needs have always been fulfilled at Tom Wood Honda, and we plan to continue to purchase vehicles from this dealership. More