Tom Wood Honda - Service Center

We have been dealing with Tom Wood Honda of Anderson for many years. Whenever we take a car into be serviced, the employees are always friendly, quick, and efficient. Because of the fantastic service we r many years. Whenever we take a car into be serviced, the employees are always friendly, quick, and efficient. Because of the fantastic service we receive, we have continued to purchase all our vehicles from Tom Wood Honda. More

It was time for routine maintainence on my Honda Civic, which I purchased new from Tom Wood Honda. I would not take my car to anyone else for service because they know the most about Hondas in general and which I purchased new from Tom Wood Honda. I would not take my car to anyone else for service because they know the most about Hondas in general and my Honda in particular. They are always friendly and efficient. It is easy to schedule a convenient time with them, and the service manager always explains what needs to be done and the cost prior to doing the work. It is a nice plus that they also wash my car following service on it. I appreciated the discount coupon I recieved that was applied to the total bill. I love my Honda and hope to keep it in top condition for several more years with the help of Tom Wood Honda's team. More

When driving home to Fort Wayne I stopped in Anderson for gas. In a not bright moment I mistakenly filled the tank with diesel fuel. A mile out of town the car just stopped with all warning lights on. I w gas. In a not bright moment I mistakenly filled the tank with diesel fuel. A mile out of town the car just stopped with all warning lights on. I was towed to Tom Wood Honda. They were booked for the day with repairs but found a way to fix my car and get me on the road again, I was there for about 7 hours and Staff members from all departments came at various times of the day to see if I needed anything and to just talk with me and make me feel welcome and show respect to an embarrassed woman there all alone. None of the Service members talked down to me when explaining what needed to be done to assure that the car would not be damaged by the wrong fuel. I would recommend Tom Wood Honda without a moment's hesitation !!! More

Clarence was very nice and knowledgeable. I asked to have my car ready at a certain time and it was ready at that time. They also provided me with a ride from and back to the dealership. They honored a 10% my car ready at a certain time and it was ready at that time. They also provided me with a ride from and back to the dealership. They honored a 10% discount on the timing belt and water pump. More

I had a problem with the car and it was time for the 60,000 mile check up. Clarence was very helpful and polite. I was treated very well and would recommend dealing with service again. In fact we als 60,000 mile check up. Clarence was very helpful and polite. I was treated very well and would recommend dealing with service again. In fact we also have a toyota and would consider using the Anderson shop for it. More

From the time I made an appointment to the time I left I felt at ease. The person I made the apppointment with was not pushy and was very knowledgable. I received a reminder email,instead of a phone call wh felt at ease. The person I made the apppointment with was not pushy and was very knowledgable. I received a reminder email,instead of a phone call which I really enjoyed. I actually missed my first appointment, due to an emergency dentist appointment. I called and rescheduled, with no problem. When I came in for my appointment Clarence met me at my car,opened my door and introduced himself which just really made my day. Chivalry is still here. Clarence actually discussed with me what my car needed, listened to me and helped me make an educated discussion. This was a wonderful experience and I will share this with everyone I know. Thanks for the wonderful experience. I will be back. More

From the first time I called Tom Wood Honda to inquire about getting my timing belt replaced, I had an awesome experience. Clarence answered the phone. Very courteous and helpful deciding the needed cours about getting my timing belt replaced, I had an awesome experience. Clarence answered the phone. Very courteous and helpful deciding the needed course of action to take. I felt he really cared about our situation. Went over and beyond expectations. Really nice to see this now a days. I even had presents in my car for my children. When I picked my car up, Clarence watched them so I could hide them in the back. My car has been running smoothly. Thank you Ton Wood for hiring valuable employees such as Clarence. I'll be back and gave shared my experience with many friends. Tausha More

Today I received excellent care and customer service at the Tom Wood Honda in Anderson, Indiana. I took my car into the Service Department. The technician that helped me and took care of my car, was friend the Tom Wood Honda in Anderson, Indiana. I took my car into the Service Department. The technician that helped me and took care of my car, was friendly, patient and very knowledgeable. He answered all of my questions efficently and took the time to explain things to me in a way that I would understand. The price was fair and I left with confidence knowing my car had been placed in good hands and maintained at a superior level of service. I would highly recommend this dealership for your auto needs, including servicce. I was helped by a service technician named Clarence and he did a fantastic job. I will definitely bring my Honda back to Tom Wood for any additional service it requires in the future! Thanks for all of your hard work! More

Excellent experience! Service Dept Guys were friendly, professional and treated me great. They informed me of and showed me a minor issue with the exhaust system of car. I was very surprised that even t professional and treated me great. They informed me of and showed me a minor issue with the exhaust system of car. I was very surprised that even though it was a snowy, messy day, they took the time to give the complimentary wash! The Waiting Area was very customer friendly (except I couldn't figure out how to change the channel on the too small TV) and had a very nice merchandise presentation. I also had the opportunity to talk to the gal in the Helpful and friendly. Overall EXCELLENT experience. I will definitely go back and recommend this dealership to friends and family! More

The service at Tom Wood Honda is always great! The oil changes and tire rotations have always been fast. I like the waiting area with the interet access and television--it makes the wait go even faster. T changes and tire rotations have always been fast. I like the waiting area with the interet access and television--it makes the wait go even faster. The extra premium paid for Tom Wood service versus a quick lube oil joint is well worth it. More