263 Reviews of Tom Wood Honda - Service Center
I am a Tom Wood client, have bought my last 3 vehicles there. Tom Wood has the best sales and service staff i have ever worked with, used them for many years and tell others about their great service! there. Tom Wood has the best sales and service staff i have ever worked with, used them for many years and tell others about their great service! More
My wife and I always have excellent service from this dealership whether it is with service or sales. They always do what is necessary to get the job done in a timely fashion. Allen & Linda Lindley/P dealership whether it is with service or sales. They always do what is necessary to get the job done in a timely fashion. Allen & Linda Lindley/Pendleton, IN More
My experience with Tom Wood Honda of Anderson, Indiana My experience with Tom Wood Honda of Anderson, Indiana was one of amazement. They treated me with professionalism and courtesy from the moment I My experience with Tom Wood Honda of Anderson, Indiana was one of amazement. They treated me with professionalism and courtesy from the moment I arrived at their dealership. The amazing part of this story was that I didn't bring in a Honda vehicle for service at all. Instead I brought in a 2011 Chevy Malibu 1LT in for an oil change after receiving a discount coupon in out regular postal mail some weeks earlier. Brian Shores immeadiately assigned me to a service employee and he began taken information from me concerning the nature of my visit to Tom Wood Honda. After that, my car was promptly taken to service to begin work on it. I was shown the complimentary service area and asked if I would like something to drink e.g. coffee, soda, etc. I was kept apprised of the work being done on my vehicle during the time it was in the service department. Upon completion of service to the Chevy Malibu 1LT, I was then escorted to the service garage area where everything was explained to me as it related to the servicing of my vehicle. I then presented my coupon to the service technician and paid for the oil change to my vehicle minus the coupon sent to me. I was truly amazed how smooth the whole service experience was and will kindly think of Tom Wood Honda now and in the future for all my service needs. Sincerely, Michael Church More
Very fast, accomadating and efficient. They pinpointed the problem quickly and was able to fix our problem and suggest several options to be considered. Highly recommended! the problem quickly and was able to fix our problem and suggest several options to be considered. Highly recommended! More
Good experience. Service front desk were quite very helpful. The service technician who actually serviced the car gave a good check up. Only other thing they need to check is the tire pressure. helpful. The service technician who actually serviced the car gave a good check up. Only other thing they need to check is the tire pressure. More
I gave the rating because they asked me if i wanted all the service on the 60,ooo mile maintenance. I didn't need the tires rotated. they also said the power steering fluid and bread fluid would need check the service on the 60,ooo mile maintenance. I didn't need the tires rotated. they also said the power steering fluid and bread fluid would need checked on the next visit. they have always have treated me good and with respect. More
We have been very pleased with our experience with the sales people when purchasing this car. It is really great to drive. Today we took it in for the first oil change. I called yesterday and they got me sales people when purchasing this car. It is really great to drive. Today we took it in for the first oil change. I called yesterday and they got me in this morning. Also the first oil change is free. They suggested tire rotation which I purchased. When I picked up the car it had been washed. Overall it was a very good experience. The employees I met were very courteous and business like. Thank you. More
Service Department is very accomodating and helpful. The checks are very thorough and all needed work is well explained. The car wash is a very nice finish to the service. checks are very thorough and all needed work is well explained. The car wash is a very nice finish to the service. More