268 Reviews of Tom Wood Honda - Service Center
We traveled two hours to the Anderson, IN location. We had an aftermarket air-conditioning system put into our 2003 Honda Civic DX. They troubleshot an electrical problem that was unknown until they put had an aftermarket air-conditioning system put into our 2003 Honda Civic DX. They troubleshot an electrical problem that was unknown until they put the system in. Kept us updated the entire time and the system works beautifully. If they can do this level of work on a system this large, they are excellent mechanics. Definitely the best Honda mechanics we have encountered. We will be recommending them to anyone who inquires where we take our Honda. More
As a single woman it is hard to find a place that will service your vehicle that doesn't take advantage of ripping you off. You want a place that you can trust and respects you even if you can't quite des service your vehicle that doesn't take advantage of ripping you off. You want a place that you can trust and respects you even if you can't quite describe exactly what is going on with your car. At least they don't treat you like you are stupid to your face. Over all I am thankful for a place that I can trust to do what is needed and tell me what I can wait on to fix as I don't always have the money to fix everything at once. I have never had a bad experience in the 3 years I have been taking my car for service. More
Tony Varcak went out of his way to explain what was needed on this particular service and how much it would cost. He let me know what I could expect for the future services and about how soon I would n needed on this particular service and how much it would cost. He let me know what I could expect for the future services and about how soon I would need to purchase new tires. He also got several quotes on different tires and prices, so that I could plan for that expense.He was able to have the service man buff out a small scrape in my paint at no charge. He was very friendly and went above and beyond what I would have expected from a service manager. But I have always been so pleased with Tom Wood in Anderson...they do a great job. And they wash my car when they are finished! thanks to all of you! More
I took my CR-V in for an oil change and discovered that my battery needed to be replaced. Since my battery was still under warranty, I did not have to pay full price for my new battery. I appreciate that my battery needed to be replaced. Since my battery was still under warranty, I did not have to pay full price for my new battery. I appreciate that Tom Wood Honda checks over my vehicle, even when all I requested was an oil change, and they call to let me know what other service needs to be done while my car is in the shop. They never pressure me to agree to their recommendations but I generally agree to the recommended service since I trust that they know what is best. I love my CR-V and when I am ready to purchase a new car, I will go to Tom Wood Honda. More
Everyone at Tom Wood Honda treats their customers with respect. They are helpful and service minded, from the sales people to the service people. Everyone is very friendly and that want to make sure tha respect. They are helpful and service minded, from the sales people to the service people. Everyone is very friendly and that want to make sure that your experience in their dealership is a positive one. More
This is such a friendly and professional dealership. The service department is top notch. I drive 25 minutes to take my vehicle here when there are many service centers closer. The children's area is fant service department is top notch. I drive 25 minutes to take my vehicle here when there are many service centers closer. The children's area is fantastic. My 2 year old son did not want to leave!! I would recommend this dealership to anyone! More
Excellent service, excellent service manager. Have bought two Hondas from them in 13 years and been totally satisfied with everything. There is a much closer Honda dealer, but it's worth my driving 2 bought two Hondas from them in 13 years and been totally satisfied with everything. There is a much closer Honda dealer, but it's worth my driving 20 miles each way to get this dealer's service. More
I go there because they keep the same service people year after year who know my car. They wash the car free after it is serviced. I can usually get in when I need to. after year who know my car. They wash the car free after it is serviced. I can usually get in when I need to. More
Employees were very friendly and helpful. There was a short wait for the repairs to be completed. I always like the car wash after having service done there, it is a nice touch. short wait for the repairs to be completed. I always like the car wash after having service done there, it is a nice touch. More
This is my third car with Tom Wood Honda, and I have always found the service department to be excellent. The workmanship is always the tops. always found the service department to be excellent. The workmanship is always the tops. More