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269 Reviews of Tom Wood Honda - Service Center
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December 19, 2017
Very nice people Service was fine, their computer system went down the day I was there, so I had to wait an extra hour to get my vehicle back, but I was busy doing oth Service was fine, their computer system went down the day I was there, so I had to wait an extra hour to get my vehicle back, but I was busy doing other things while waiting so it didn't concern me too much this day. My service cost was discounted as a result, which I appreciated. More
by SDrunner
Employees Worked With
Can't recall service guy's name
November 28, 2017
Service/ Oil Change The service department got my Civic in when I needed and gave me an excellent maintenance update along with a quick oil change. Friendly and helpful The service department got my Civic in when I needed and gave me an excellent maintenance update along with a quick oil change. Friendly and helpful staff. More
by Thumper61
Employees Worked With
Brandon Dalbey/ D Redman
November 13, 2017
Warranty work, they wanted more Warranty work completed, tires rotated and service completed as requested. But then the sales pitch for more services kicked in: $100 for an alignmen Warranty work completed, tires rotated and service completed as requested. But then the sales pitch for more services kicked in: $100 for an alignment, I took the odyssey to an alignment shop and the showed were no adjustments were needed. Cabin filter needed changed, they wanted $48 to change. I picked up one on my way home for $17 and changed in 5 mins. Wish dealerships would have more integrity. More
by Fire
Employees Worked With
Greg three
October 17, 2017
Best Service for Hondas!!! I only take my Honda here. They're clear, they're quick, they give you a list of all the things you should know about your vehicle and a timeline of t I only take my Honda here. They're clear, they're quick, they give you a list of all the things you should know about your vehicle and a timeline of that is most critical and when the things need to be done. My car is always returned to me clean, and they answer all the questions I have with absolute respect. Best. Honda. Place. More
by Sarah Ireland
Employees Worked With
Brandon Dalby
October 10, 2017
Service Able to schedule service appointment in a timely manner. Service rep provided wait time and service was completed within the specified time frame wh Able to schedule service appointment in a timely manner. Service rep provided wait time and service was completed within the specified time frame which was appreciated. More
by Carey Gross
Employees Worked With
Abbie
October 10, 2017
Great Very quick, great customer service. I was there to get my car & my daughter’s car serviced. For both cars I received an oil change & car wash. They we Very quick, great customer service. I was there to get my car & my daughter’s car serviced. For both cars I received an oil change & car wash. They were very efficient & friendly More
by Rhonda
Employees Worked With
Abigail’s Sink
September 06, 2017
Excellent service as always Work done in time promised. Abbie was amazing. Very friendly and professional. I live closer to other Honda dealerships but always come here for the g Work done in time promised. Abbie was amazing. Very friendly and professional. I live closer to other Honda dealerships but always come here for the great experience. More
by Js52472
Employees Worked With
Abbie Sink
August 30, 2017
Friendly staff but didn't get the service I requested I made an appt for an oil change and tire rotation. The staff was very friendly and helpful however when I got home and looked over the paperwork I I made an appt for an oil change and tire rotation. The staff was very friendly and helpful however when I got home and looked over the paperwork I was given the tire rotation wasn't done. I called the office and scheduled another appointment to get that done. He apologized and was polite. I thought the customer service was great but am a little aggravated I have to make another appt to finish the service that should have been done the first time. More
by daisygirl
Employees Worked With
Unknown
August 30, 2017
Service Went in for scheduled oil change. Advised of an issue with LF tire losing air. Oil change went well, TPMS had to be removed, resealed and reinstalled. Went in for scheduled oil change. Advised of an issue with LF tire losing air. Oil change went well, TPMS had to be removed, resealed and reinstalled. $25 charge. Great service overall. More
by Rick Seconds
Employees Worked With
Brandon Dalbey
August 19, 2017
not sure I would at this point In the past I have been very happy with TWH. This visit was for an oil change and need the battery checked - assuming I would need a new one. While In the past I have been very happy with TWH. This visit was for an oil change and need the battery checked - assuming I would need a new one. While my car was at TWH the front L axle broke, then a bolt broke... .. when I picked up my car, there was a piece on the inside door that was "popped out", grease on my floor mat. Also, the tires were to be aligned... car still shakes at 55mph. I realize some things can't be helped...but was very disappointed this time.... seem I should have had a discount on something. More
by noscreenname
Employees Worked With
would rather not say
