Tom Wood Honda - Service Center

Warranty work, they wanted more Warranty work completed, tires rotated and service completed as requested. But then the sales pitch for more services kicked in: $100 for an alignmen Warranty work completed, tires rotated and service completed as requested. But then the sales pitch for more services kicked in: $100 for an alignment, I took the odyssey to an alignment shop and the showed were no adjustments were needed. Cabin filter needed changed, they wanted $48 to change. I picked up one on my way home for $17 and changed in 5 mins. Wish dealerships would have more integrity. More

Best Service for Hondas!!! I only take my Honda here. They're clear, they're quick, they give you a list of all the things you should know about your vehicle and a timeline of t I only take my Honda here. They're clear, they're quick, they give you a list of all the things you should know about your vehicle and a timeline of that is most critical and when the things need to be done. My car is always returned to me clean, and they answer all the questions I have with absolute respect. Best. Honda. Place. More

Service Able to schedule service appointment in a timely manner. Service rep provided wait time and service was completed within the specified time frame wh Able to schedule service appointment in a timely manner. Service rep provided wait time and service was completed within the specified time frame which was appreciated. More

Great Very quick, great customer service. I was there to get my car & my daughter’s car serviced. For both cars I received an oil change & car wash. They we Very quick, great customer service. I was there to get my car & my daughter’s car serviced. For both cars I received an oil change & car wash. They were very efficient & friendly More

Excellent service as always Work done in time promised. Abbie was amazing. Very friendly and professional. I live closer to other Honda dealerships but always come here for the g Work done in time promised. Abbie was amazing. Very friendly and professional. I live closer to other Honda dealerships but always come here for the great experience. More

Friendly staff but didn't get the service I requested I made an appt for an oil change and tire rotation. The staff was very friendly and helpful however when I got home and looked over the paperwork I I made an appt for an oil change and tire rotation. The staff was very friendly and helpful however when I got home and looked over the paperwork I was given the tire rotation wasn't done. I called the office and scheduled another appointment to get that done. He apologized and was polite. I thought the customer service was great but am a little aggravated I have to make another appt to finish the service that should have been done the first time. More

Service Went in for scheduled oil change. Advised of an issue with LF tire losing air. Oil change went well, TPMS had to be removed, resealed and reinstalled. Went in for scheduled oil change. Advised of an issue with LF tire losing air. Oil change went well, TPMS had to be removed, resealed and reinstalled. $25 charge. Great service overall. More

not sure I would at this point In the past I have been very happy with TWH. This visit was for an oil change and need the battery checked - assuming I would need a new one. While In the past I have been very happy with TWH. This visit was for an oil change and need the battery checked - assuming I would need a new one. While my car was at TWH the front L axle broke, then a bolt broke... .. when I picked up my car, there was a piece on the inside door that was "popped out", grease on my floor mat. Also, the tires were to be aligned... car still shakes at 55mph. I realize some things can't be helped...but was very disappointed this time.... seem I should have had a discount on something. More

Great team there ! Always a great experience ! Greg is always great and ensues complete satisfaction . The entire team in service is great , car was with service is ni Always a great experience ! Greg is always great and ensues complete satisfaction . The entire team in service is great , car was with service is nice and competitive pricing . More