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Tom Wood Honda - Service Center

Anderson, IN

4.1
264 Reviews

264 Reviews of Tom Wood Honda - Service Center

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August 09, 2018

Paint warranty work The new service manager, Zach, worked with me to get my car repainted, even though the warranty had expired. The clearcoat on my car looked terrible. More

by Bobby civic 08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Foutz...service mgr
Aug 10, 2018 -

Tom Wood Honda responded

We’re so pleased our Service Department lived up to your expectations. We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding.

July 23, 2018

Great service! Brandon was super friendly and very helpful! The price was very reasonable, the coffee was great, and I am overall very satisfied with my visit! More

by Dgrass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey
Jul 25, 2018 -

Tom Wood Honda responded

You’re happy with us! Great. We like to think you’ll tell others. Referrals are absolutely the best form of advertising. So, please do tell them…and come back whenever you need us.

June 27, 2018

Regular Service Standard service for an oil change and tire rotation. Greg in the service area was efficient and friendly as always. The time to service my vehicle wa More

by speedhump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Jun 27, 2018 -

Tom Wood Honda responded

We’ll make certain our Service Department sees your review. They’re total professionals, but like everyone else, they enjoy a compliment.

May 29, 2018

Oil change/tire rotation Tom Wood services my car with clockwork expertise. My service man explained in detail what they were going to do to my Honda Pilot. He gave me an ac More

by jbrooks154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Me. Harmsen
May 29, 2018 -

Tom Wood Honda responded

Auto service is SO important. We’re pleased you trusted us with your vehicle, and that you were satisfied with our work. Our reputation is everything, and we’re glad you said good things about us. Thanks.

May 15, 2018

Always love for Honda. This dealership is a great one. Anyone working there that spoke to me was friendly and always made sure to tell me they were available if I needed hel More

by civic16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Mullikin
May 16, 2018 -

Tom Wood Honda responded

Thank you for your kind words. We’ve spent 50 years building our business, and we’re proud you’re part of it!

April 24, 2018

Great Service!! A++ I had my 2012 Honda Accord in for a vibration issue... My service advisor Jordan Harmeson was AWESOME & Ordered the parts I needed and was able to hav More

by One Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Harmeson
May 07, 2018 -

Tom Wood Honda responded

What an excellent review! Thank you so much. Just a reminder, ours is a full-service Service Department. We’re here for things like oil changes, batteries, and tires, too.

April 20, 2018

Great customer service Went in for an oil change, tire rotation etc. I was in a hurry and Angel got me checked in and out within 30 minutes. Thank you . More

by Honda Fan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel in servive
May 07, 2018 -

Tom Wood Honda responded

Auto service is SO important. We’re pleased you trusted us with your vehicle, and that you were satisfied with our work. Our reputation is everything, and we’re glad you said good things about us. Thanks.

April 01, 2018

Top notch. Start to finish From making the appointment to finishing the services easy and fast. Love getting the reminders sent to me and the follow up after the work was done. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Jessup
May 07, 2018 -

Tom Wood Honda responded

We’ll make certain our Service Department sees your review. They’re total professionals, but like everyone else, they enjoy a compliment.

March 30, 2018

Great service in a timely manner. Took my HRV in for it's first service and was happily surprised with how quickly and efficiently it was performed, Everything done was well explained More

by Patched
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Threet
May 07, 2018 -

Tom Wood Honda responded

We’re so pleased our Service Department lived up to your expectations. We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding.

March 15, 2018

Service after the sale I haven't ever had an issue with any of my Hondas from Tom Wood. All of their staff is wonderful and I've purchased more than one vehicle here More

by Andrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon and Abbie, Zach Watters
May 07, 2018 -

Tom Wood Honda responded

Thanks for the kind review of our Service Department. And thank you for trusting us with your vehicle. We hope we’ll see you again. But not TOO soon.

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