Tom Wood Honda - Service Center

Emissions light on Call spoke with Jeremy and he was very helpful but the light went off. Now I will bring it back in on Saturday. Emissions light come on for day and go Call spoke with Jeremy and he was very helpful but the light went off. Now I will bring it back in on Saturday. Emissions light come on for day and goes off. More

Alexa H. Is an amazing service advisor! Alexa H. is an amazing service advisor. I went there for oil change with coupon that I saved. The amazing part was while I was waiting for my car serv Alexa H. is an amazing service advisor. I went there for oil change with coupon that I saved. The amazing part was while I was waiting for my car service done she reached me out first and told me that she could find a better deal of coupons that I can use. It was so helpful for me on that day and she made my day!! Honda crews in Anderson are pretty awesome. They are trying to be very honest and also they are patient with a moody customer like me. Thanks! More

Wheel and tire warranty/repair Popped a tire due to pothole. Explained I had wheel and tire insurance to service mgr. and explained an assessment had to be completed first and tha Popped a tire due to pothole. Explained I had wheel and tire insurance to service mgr. and explained an assessment had to be completed first and that they then needed to call the claims department for verification/coverage. Repaired my tire, but never called insurance company. They are now denying my claim to be reimbursed $213. Call the service manager the next day but was too busy to assist me. Then stopped into the dealership the day after that and was too busy to help me at that point, that was standing around talking to fellow associates at the dealership instead of addressing my issue. Will be calling general manager of the dealership and Honda HQ next. More

Service and repair The service is friendly and efficient. I was able to get an appointment quickly. My repair was handle without issue and requested maintenance was comp The service is friendly and efficient. I was able to get an appointment quickly. My repair was handle without issue and requested maintenance was completed. More

Top-Notch Customer Service Very pleased with the quick service while seated in the clean waiting room enjoying a hot cup of Starbux. Rep. Brandon Dalbey was very courteous and p Very pleased with the quick service while seated in the clean waiting room enjoying a hot cup of Starbux. Rep. Brandon Dalbey was very courteous and precisely explained all that needed and got completed. Although there are a few other Honda service locations around the area, I prefer Tom Wood Honda for the mentioned reasons. More

Top notch I was so pleased with Tom Wood HONDA. I was greeted in a friendly way even though I was a first time customer. The professional care of my vehicle wa I was so pleased with Tom Wood HONDA. I was greeted in a friendly way even though I was a first time customer. The professional care of my vehicle was expertly completed. I will be using Tom Wood Honda for my vehicle needs from now on. More

Excellent service as always! Had my 2015 Civic in for regular maintenance. Staff was very friendly and timely with my service. I walked in and was able to get fit in without an ap Had my 2015 Civic in for regular maintenance. Staff was very friendly and timely with my service. I walked in and was able to get fit in without an appointment. More

Terrible Service!! I will NEVER take my car to Tom Wood Honda again! Nothing but terrible service. Took over 2 weeks to fix something simple on my car. Just kept getting I will NEVER take my car to Tom Wood Honda again! Nothing but terrible service. Took over 2 weeks to fix something simple on my car. Just kept getting excuses after excuses from Brandon and Zach the manager. Never had any communication, I always had to call them to get updates on my car. Manager not apologetic at all just kept giving excuses. Never take your car to get serviced there! More

Great Dealership The customer service that is provided by everyone at Tom Wood Honda is excellent! They go out of their way to make you feel special and also to make s The customer service that is provided by everyone at Tom Wood Honda is excellent! They go out of their way to make you feel special and also to make sure you are safe. More