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264 Reviews of Tom Wood Honda - Service Center
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January 25, 2019
Service and repair The service is friendly and efficient. I was able to get an appointment quickly. My repair was handle without issue and requested maintenance was comp The service is friendly and efficient. I was able to get an appointment quickly. My repair was handle without issue and requested maintenance was completed. More
by Lora1
Employees Worked With
Jeremy Rodecap
January 23, 2019
Top-Notch Customer Service Very pleased with the quick service while seated in the clean waiting room enjoying a hot cup of Starbux. Rep. Brandon Dalbey was very courteous and p Very pleased with the quick service while seated in the clean waiting room enjoying a hot cup of Starbux. Rep. Brandon Dalbey was very courteous and precisely explained all that needed and got completed. Although there are a few other Honda service locations around the area, I prefer Tom Wood Honda for the mentioned reasons. More
by Sandretti71
Employees Worked With
Brandon Dalbey
January 16, 2019
Top notch I was so pleased with Tom Wood HONDA. I was greeted in a friendly way even though I was a first time customer. The professional care of my vehicle wa I was so pleased with Tom Wood HONDA. I was greeted in a friendly way even though I was a first time customer. The professional care of my vehicle was expertly completed. I will be using Tom Wood Honda for my vehicle needs from now on. More
by froggert
Employees Worked With
Jeremy Rodecap
January 06, 2019
Excellent service as always! Had my 2015 Civic in for regular maintenance. Staff was very friendly and timely with my service. I walked in and was able to get fit in without an ap Had my 2015 Civic in for regular maintenance. Staff was very friendly and timely with my service. I walked in and was able to get fit in without an appointment. More
by MikeS.
Employees Worked With
Greg Threet
December 06, 2018
Terrible Service!! I will NEVER take my car to Tom Wood Honda again! Nothing but terrible service. Took over 2 weeks to fix something simple on my car. Just kept getting I will NEVER take my car to Tom Wood Honda again! Nothing but terrible service. Took over 2 weeks to fix something simple on my car. Just kept getting excuses after excuses from Brandon and Zach the manager. Never had any communication, I always had to call them to get updates on my car. Manager not apologetic at all just kept giving excuses. Never take your car to get serviced there! More
by Downsmo
Employees Worked With
Zac Foutz, Brandon Dalbey
November 20, 2018
Great Dealership The customer service that is provided by everyone at Tom Wood Honda is excellent! They go out of their way to make you feel special and also to make s The customer service that is provided by everyone at Tom Wood Honda is excellent! They go out of their way to make you feel special and also to make sure you are safe. More
by Wilkj072
Employees Worked With
Brandon Dalbey
October 12, 2018
Excellent service I’m impressed by the service hours, technician skill and the friendliness of the staff. When I call they always get me in on my first preferred day an I’m impressed by the service hours, technician skill and the friendliness of the staff. When I call they always get me in on my first preferred day and time. More
by Ssunshine
Employees Worked With
Do not remember names
October 10, 2018
Waited 1 hr 15 min for an oil change Oil change at $50 is higher than other places who do it. Long wait for a basic service but I did ask them to check a sound. It was my rack and pinion. Oil change at $50 is higher than other places who do it. Long wait for a basic service but I did ask them to check a sound. It was my rack and pinion. Replacement cost is then double that of what my regular mechanic priced it at. Crazy pricing. More
by Tennisgirl
Employees Worked With
The employees are great; it's pricing that's the problem.
September 28, 2018
Fluid change tire repair etc Great and timely service. Addressed all my concerns and then accepted a coupon from another Honda dealer. Couldn’t get better than this! Thanks Jeremy Great and timely service. Addressed all my concerns and then accepted a coupon from another Honda dealer. Couldn’t get better than this! Thanks Jeremy Rodecap More
by Dena
Employees Worked With
Jeremy Rodecap
September 25, 2018
Service advisor Brandon is awesome Brandon the service advisor is an awesome person. Always friendly, polite and upbeat. He informs me of anything that I really should do to my car. I t Brandon the service advisor is an awesome person. Always friendly, polite and upbeat. He informs me of anything that I really should do to my car. I totally trust him. More
by Monkey1234
Employees Worked With
Brandon
