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Tom Wood Honda - Service Center

Anderson, IN

4.0
261 Reviews

261 Reviews of Tom Wood Honda - Service Center

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September 24, 2019

Jeremy was very friendly and efficient. Jeremy was awesome to work with. He listened to my concerns and stayed in contact with me on the things that was needed for my vehicle. Would most def More

by Workingmomof2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodecap
Sep 25, 2019 -

Tom Wood Honda responded

Thank you for your kind words, we truly appreciate it! We hope that if there is anything else you will need in the future, you will stop back.

September 24, 2019

Oil change Very fast service. A little expensive. Nice people, will continue to go there and possibly purchase next vehicle there. Convenient and close to home, More

by Hobbsie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon-Michael Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Dalbey
Sep 25, 2019 -

Tom Wood Honda responded

We appreciate your kind words, and thank you for choosing us for your vehicle service. We know how hard it can be to find someone you trust, and we're pleased to know we met that expectation.

September 19, 2019

Service From buying the car to 1st oil change everyone has been extremely pleasant and professional to work with. Car buying made easy plain and simple. More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Newby , Jarred Riddle, Greg Threet
Sep 24, 2019 -

Tom Wood Honda responded

Thank you for your kind words. We’ve spent 50 years building our business, and we’re proud you’re part of it!

September 10, 2019

Fast service I scheduled an appointment for an oil change. The service advisor was very nice and my car was ready quickly. With a car wash, I mighr add!! More

by Eileen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Threet
Sep 24, 2019 -

Tom Wood Honda responded

Thanks for the kind review of our Service Department. And thank you for trusting us with your vehicle. We hope we’ll see you again, but not TOO soon of course!

September 05, 2019

Oil change / tires rotated . Excellent service ! Oil change and tires rotated . Outstanding customer service . Great turnaround time . Very nice waiting area . They fixed an issue with my tailpipe a More

by Teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodecap
Sep 24, 2019 -

Tom Wood Honda responded

Thanks for the kind words. Now be sure and tell everyone. We promise we’ll take good care of them too!

August 28, 2019

Additional Accessories Friendly staff and fast service. I would recommend this dealership to service your vehicles. Also, will continue to use this dealership as my service More

by Purdue02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Threet
Aug 30, 2019 -

Tom Wood Honda responded

Thank you for your positive remarks. We take pride in the skill and knowledge of our Service Department. We’re glad you appreciate it, too.

August 13, 2019

Oil Change Brandon went above to make sure I was comfortable and made sure if I needed anything to contact him while I was waiting not knowing I was going to be More

by Smoothvelvet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Pritt, Brandon Dalbey, Jeremy Rodecap
Aug 14, 2019 -

Tom Wood Honda responded

Thank you for the review. We’re so glad that we were able to help. Stop by anytime.

August 04, 2019

Be more aware Wait an hour and a half to get an oil change and tire rotation and come home and they didn't reset my odometer or put a sticker on top to let me know More

by Aschelle9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexa Harris
Aug 07, 2019 -

Tom Wood Honda responded

Thank you for this review. We are sorry for the inconveniences you experienced with your service. We assure you this is not the Tom Wood Honda way. I would like to speak with you about the details of your visit and how we can prevent a situation like this in the future. Please give me a phone call at 765-203-0100. Jeremy Forsyth -Service Manager

June 27, 2019

Pilot recall I decided to try Tom Wood Honda after receiving a notice of recall on my new Pilot. There is a Honda dealership in my town but I have never been satis More

by Bernie123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey, Jeremy Rodecap, Greg Threet
Jul 02, 2019 -

Tom Wood Honda responded

Thank you for your positive remarks. We take pride in the skill and knowledge of our Service Department. We’re glad you appreciate it, too.

June 26, 2019

Excellent Service Tom Wood in Anderson is Great! They are friendly, professional. They can answer any question you have about your vehicle. Greg Threet is great at his More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Threet
Jul 02, 2019 -

Tom Wood Honda responded

Thank you for your kind words. We’ve spent 50 years building our business, and our Service Departments are an essential part of it. Glad you were pleased with us.

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