261 Reviews of Tom Wood Honda - Service Center
Awful experience! Quickly recieved a call for several repairs that were not needed and clearly vehicle not actually looked over. Awkward call and no prices given when informing me I needed repairs. Lied repairs that were not needed and clearly vehicle not actually looked over. Awkward call and no prices given when informing me I needed repairs. Lied and told me I had a brake leak. No leak found after inspection elsewhere. More
Needed service for my Pilot and received very prompt appointment time. Greg is very friendly and courageous in helping me with what service I needed. He informed me about recommending scheduled service appointment time. Greg is very friendly and courageous in helping me with what service I needed. He informed me about recommending scheduled service and cost. The work was preformed in a reasonable time and Greg kept me posted as to the progress. I have dealt with him before and he is always very helpful and consistent. He is a very good representative of Tom Wood Honda. Glad you employ people like him. More
I had my Honda Accord hybrid in for an oil change and tire rotation. The service department was right on schedule. The work was completed as promised. Brandon my service advisor was professional and thor tire rotation. The service department was right on schedule. The work was completed as promised. Brandon my service advisor was professional and thorough. He explained the work that was completed and future issues that could be addressed at the next service interval. I have all my car maintenance done at this dealership. Getting a complementary car wash is a nice touch. I highly recommend. More
Expensive. Was not given an explanation of the cost before or after completion ended up paying over $900. Did provide a loaner vehicle. My car had bird crap on it when I picked it up so it apparently w before or after completion ended up paying over $900. Did provide a loaner vehicle. My car had bird crap on it when I picked it up so it apparently was parked outside for a while and or was never washed after the repair was completed. May seem like a little thing but not after spending two weeks salary on a minor repair and general maintenance items. More
Oil change and rotated tires Very fast service.Good experience with service department..Friendly staff.would recommend this place for any car repair and maintenance..Would use thi Very fast service.Good experience with service department..Friendly staff.would recommend this place for any car repair and maintenance..Would use this service department again. More
Great Service Dept. Greg Threat is amazing he treats me like royality...explains everything but is not pushy he also help with cupons...I wish all were as helpful and kn Greg Threat is amazing he treats me like royality...explains everything but is not pushy he also help with cupons...I wish all were as helpful and knew as much as he does! More
I have been impressed by the professionalism of Tom Wood Hon Having my Equinox serviced was an extremely easy process. I got right in and the job was done quickly. I felt like my car was in good hands. Having my Equinox serviced was an extremely easy process. I got right in and the job was done quickly. I felt like my car was in good hands. More
Great service for much cheaper prices than in Indy, worth the drive, friendly, efficient, easy to find, restaurants close by for extended waits, would recommend the drive, friendly, efficient, easy to find, restaurants close by for extended waits, would recommend More
Oil Change Called ahead and no appointment needed they got me right in and did the work at a very reasonable price. Customer service was very friendly and only d Called ahead and no appointment needed they got me right in and did the work at a very reasonable price. Customer service was very friendly and only did the work requested. More