264 Reviews of Tom Wood Honda - Service Center
All my expectations were exceeded for the service and repairs. I appreciate the welcoming, professional manner with which I was treated, being informed of the options and status of repairs and service th repairs. I appreciate the welcoming, professional manner with which I was treated, being informed of the options and status of repairs and service throughout my visit, the comprehensive summary of the work completed. I plan on having all my future vehicle service and maintenance performed at Tom Wood Honda. Thanks again! More
Excellent as ususal I have had service completed twice at Tom Wood Honda. They are experts at the service they provide and at making the visit pleasant. Their service is I have had service completed twice at Tom Wood Honda. They are experts at the service they provide and at making the visit pleasant. Their service is complete, thorough and done with meticulous accuracy. The staff are personable, professional, knowledgeable. They represent the best service I have had anywhere in the past 20 years of owning a CR-V. I would not go anywhere else for care of my vehicle. More
I love taking my car to this place, they are always friendly and professional. I actually bought it there, and will deal with them when it's time to get a new one. Greg Threet is always courteous and m friendly and professional. I actually bought it there, and will deal with them when it's time to get a new one. Greg Threet is always courteous and makes sure the customer is happy. More
Awful experience! Quickly recieved a call for several repairs that were not needed and clearly vehicle not actually looked over. Awkward call and no prices given when informing me I needed repairs. Lied repairs that were not needed and clearly vehicle not actually looked over. Awkward call and no prices given when informing me I needed repairs. Lied and told me I had a brake leak. No leak found after inspection elsewhere. More
Needed service for my Pilot and received very prompt appointment time. Greg is very friendly and courageous in helping me with what service I needed. He informed me about recommending scheduled service appointment time. Greg is very friendly and courageous in helping me with what service I needed. He informed me about recommending scheduled service and cost. The work was preformed in a reasonable time and Greg kept me posted as to the progress. I have dealt with him before and he is always very helpful and consistent. He is a very good representative of Tom Wood Honda. Glad you employ people like him. More
I had my Honda Accord hybrid in for an oil change and tire rotation. The service department was right on schedule. The work was completed as promised. Brandon my service advisor was professional and thor tire rotation. The service department was right on schedule. The work was completed as promised. Brandon my service advisor was professional and thorough. He explained the work that was completed and future issues that could be addressed at the next service interval. I have all my car maintenance done at this dealership. Getting a complementary car wash is a nice touch. I highly recommend. More
Expensive. Was not given an explanation of the cost before or after completion ended up paying over $900. Did provide a loaner vehicle. My car had bird crap on it when I picked it up so it apparently w before or after completion ended up paying over $900. Did provide a loaner vehicle. My car had bird crap on it when I picked it up so it apparently was parked outside for a while and or was never washed after the repair was completed. May seem like a little thing but not after spending two weeks salary on a minor repair and general maintenance items. More
Oil change and rotated tires Very fast service.Good experience with service department..Friendly staff.would recommend this place for any car repair and maintenance..Would use thi Very fast service.Good experience with service department..Friendly staff.would recommend this place for any car repair and maintenance..Would use this service department again. More
Great Service Dept. Greg Threat is amazing he treats me like royality...explains everything but is not pushy he also help with cupons...I wish all were as helpful and kn Greg Threat is amazing he treats me like royality...explains everything but is not pushy he also help with cupons...I wish all were as helpful and knew as much as he does! More