Back

Tom Wood Honda - Service Center

Anderson, IN

4.1
268 Reviews

268 Reviews of Tom Wood Honda - Service Center

Sort by
February 21, 2020

Honest, efficient, friendly, helpful, gets you in right away, the best that I have ever used. That’s why I have gone to them since I bought my first Honda 10 year years ago. Greg is excellent. More

by Dori
Recommend Dealer
Yes
Employees Worked With
Greg Threet
Feb 21, 2020 -

Tom Wood Honda responded

Dori - There are so many compliments in your review which we just love! Thank you so much for trusting us with your business for an entire decade. We look forward to working with you for many more years to come.

February 14, 2020

I’m disappointed in the service I received here . The service guy at the desk did not call me to update me about my car. Did not listen to my concerns about my vehicle. It felt rushed and I didn’t feel More

by Tierra
Recommend Dealer
No
Employees Worked With
Cannot remember his name but he was at the service desk
Feb 28, 2020 -

Tom Wood Honda responded

Tierra - We pride ourselves on the service we provide our guests and it's extremely disappointing to see this feedback. I'm grateful for your business and, if you're willing, I'd like to step in to see if there is anything I can do to help here. Would you please give me a call when you have the chance? Thank you, Jeremy Forsyth - Service Manager - 765-203-0010

January 21, 2020

Brandon was awesome! He was honest and pleasant to work with. I will certainly be back and hopefully can work with him in the future. More

by Mfkosir
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey
Jan 22, 2020 -

Tom Wood Honda responded

We appreciate your review! It's always a good feeling when auto service goes right. We hope we've made a friend--and a permanent customer--in you. Thanks again!

January 16, 2020

I had a great experience visiting Tom Wood Honda. The staff was courteous, professional, & the establishment was very clean. I will definitely be returning again! More

by Honda1431
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey
Jan 17, 2020 -

Tom Wood Honda responded

So nice to get a great comment! Thank you so much. Please stop by anytime, and tell your friends about us. We'll make you look good.

January 14, 2020

All my expectations were exceeded for the service and repairs. I appreciate the welcoming, professional manner with which I was treated, being informed of the options and status of repairs and service th More

by Jeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey
Jan 14, 2020 -

Tom Wood Honda responded

Thank you so much, Jeremy! We take great care to be certain our Service Department is one of the best. We're glad you appreciate our efforts.

January 13, 2020

Excellent as ususal I have had service completed twice at Tom Wood Honda. They are experts at the service they provide and at making the visit pleasant. Their service is More

by froggert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey, Jeremy Rodecap
Jan 14, 2020 -

Tom Wood Honda responded

Thank you so much! We take pride in the skill and knowledge of our Service Department. We're glad you appreciate it, too.

December 19, 2019

I love taking my car to this place, they are always friendly and professional. I actually bought it there, and will deal with them when it's time to get a new one. Greg Threet is always courteous and m More

by akford2
Recommend Dealer
Yes
Employees Worked With
Greg Threet
Dec 20, 2019 -

Tom Wood Honda responded

We're so pleased our Service Department lived up to your expectations. And thank you for trusting us with your vehicle! We hope we'll see you again soon.

December 02, 2019

Awful experience! Quickly recieved a call for several repairs that were not needed and clearly vehicle not actually looked over. Awkward call and no prices given when informing me I needed repairs. Lied More

by Awright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christian
Dec 03, 2019 -

Tom Wood Honda responded

Hello, thank you for leaving your review. We’re disappointed to learn about your poor experience with our Service Department. We’d like the opportunity to get in touch and make things right. Please reach out to our Service Manager, Jeremy, at 765-203-0100 if we can discuss. Thank you again!

Dec 08, 2019 -

Awright responded

Followed up with Jeremy within 24 hrs, voicemail left with description and contact info. No response recieved, has been 5 days. Great effort to "make it right". You guys seem to really care and go that extra mile after blatantly lying and attempting to sell services that weren't required. At least someone in your social media department tried.

November 22, 2019

Needed service for my Pilot and received very prompt appointment time. Greg is very friendly and courageous in helping me with what service I needed. He informed me about recommending scheduled service More

by evans9980
Recommend Dealer
Yes
Employees Worked With
Greg Threet
Nov 25, 2019 -

Tom Wood Honda responded

Thanks for saying how pleased you were with us. We take great care to be certain our Service Department is one of the best. We’re glad you appreciate our efforts!

November 22, 2019

I had my Honda Accord hybrid in for an oil change and tire rotation. The service department was right on schedule. The work was completed as promised. Brandon my service advisor was professional and thor More

by adf
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey
Nov 25, 2019 -

Tom Wood Honda responded

We do love positive reviews. It’s good to know you’re pleased with the work of our Service Department. If you need us again, don't hesitate to reach out. Thanks again!

...
11
...