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Tom Wood Honda - Service Center

Anderson, IN

4.0
261 Reviews

261 Reviews of Tom Wood Honda - Service Center

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April 23, 2020

Great service for the work performed. Wait time was kept at a minimum. Brandon friendly & very professional. Rest rooms clean but waiting room needed attention, full trash cans & messy floors for early in More

by jaschneider405
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey
Apr 24, 2020 -

Tom Wood Honda responded

Thank you for the review and feedback. We are happy to hear that the service was quick and friendly, and we will be sure to let Brandon know that you appreciate his help. We hope that we get another opportunity to impress you down the road!

April 09, 2020

I have had a slow leak in my tire from the get go. Cody took the time to check it out and hopefully finally fixed the problem. Yea Cody!!! More

by Snicklefritz1
Recommend Dealer
Yes
Employees Worked With
Cody
Apr 09, 2020 -

Tom Wood Honda responded

Thank you for the 5-star review! We are happy to hear that Cody addressed your concerns here at Tom Wood Honda. We will certainly let him know that you appreciate his help!

April 03, 2020

Easy to schedule service. Service advisor reviewed history and made suggestion of some maintenance to insure good performance. Service completed on schedule. Easy to work with service advisor. More

by Fred
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey
Apr 03, 2020 -

Tom Wood Honda responded

Fred, thank you for taking the time to review Tom Wood Honda. It's so great to hear that everything went smoothly during your recent visit with us. See you next time!

February 21, 2020

Honest, efficient, friendly, helpful, gets you in right away, the best that I have ever used. That’s why I have gone to them since I bought my first Honda 10 year years ago. Greg is excellent. More

by Dori
Recommend Dealer
Yes
Employees Worked With
Greg Threet
Feb 21, 2020 -

Tom Wood Honda responded

Dori - There are so many compliments in your review which we just love! Thank you so much for trusting us with your business for an entire decade. We look forward to working with you for many more years to come.

February 14, 2020

I’m disappointed in the service I received here . The service guy at the desk did not call me to update me about my car. Did not listen to my concerns about my vehicle. It felt rushed and I didn’t feel More

by Tierra
Recommend Dealer
No
Employees Worked With
Cannot remember his name but he was at the service desk
Feb 28, 2020 -

Tom Wood Honda responded

Tierra - We pride ourselves on the service we provide our guests and it's extremely disappointing to see this feedback. I'm grateful for your business and, if you're willing, I'd like to step in to see if there is anything I can do to help here. Would you please give me a call when you have the chance? Thank you, Jeremy Forsyth - Service Manager - 765-203-0010

January 21, 2020

Brandon was awesome! He was honest and pleasant to work with. I will certainly be back and hopefully can work with him in the future. More

by Mfkosir
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey
Jan 22, 2020 -

Tom Wood Honda responded

We appreciate your review! It's always a good feeling when auto service goes right. We hope we've made a friend--and a permanent customer--in you. Thanks again!

January 16, 2020

I had a great experience visiting Tom Wood Honda. The staff was courteous, professional, & the establishment was very clean. I will definitely be returning again! More

by Honda1431
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey
Jan 17, 2020 -

Tom Wood Honda responded

So nice to get a great comment! Thank you so much. Please stop by anytime, and tell your friends about us. We'll make you look good.

January 14, 2020

All my expectations were exceeded for the service and repairs. I appreciate the welcoming, professional manner with which I was treated, being informed of the options and status of repairs and service th More

by Jeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey
Jan 14, 2020 -

Tom Wood Honda responded

Thank you so much, Jeremy! We take great care to be certain our Service Department is one of the best. We're glad you appreciate our efforts.

January 13, 2020

Excellent as ususal I have had service completed twice at Tom Wood Honda. They are experts at the service they provide and at making the visit pleasant. Their service is More

by froggert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey, Jeremy Rodecap
Jan 14, 2020 -

Tom Wood Honda responded

Thank you so much! We take pride in the skill and knowledge of our Service Department. We're glad you appreciate it, too.

December 19, 2019

I love taking my car to this place, they are always friendly and professional. I actually bought it there, and will deal with them when it's time to get a new one. Greg Threet is always courteous and m More

by akford2
Recommend Dealer
Yes
Employees Worked With
Greg Threet
Dec 20, 2019 -

Tom Wood Honda responded

We're so pleased our Service Department lived up to your expectations. And thank you for trusting us with your vehicle! We hope we'll see you again soon.

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