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Tom Wood Honda - Service Center

Anderson, IN

4.0
263 Reviews

263 Reviews of Tom Wood Honda - Service Center

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November 25, 2024

Great service. Lisa is awesome and nice every time I come in. I originally was coming in for an oil change and rotation then I got a recall on my car I was worried More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Pritt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Tom Wood Honda responded

Johnny, we're delighted to hear that Lisa provided you with such excellent service at Tom Wood Honda! We'll make sure she knows about your kind words and appreciation. Thanks for sharing your experience with us!

November 23, 2024

It took over an hour from the first info from the service manager to me checking out . I had an oil change and tire rotation. They recommended 9 services which totaled almost 2900 dollars which were all decl More

by wddreger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DAMIEN RICHARDSON
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Tom Wood Honda responded

Thank you for sharing your experience. We strive to provide efficient service, and it seems we fell short during your visit. Your feedback about the additional services is noted, and we're here if you'd like to discuss any concerns further or need clarification on those recommendations. Please feel free to reach out anytime. - Jason Broaddus - Parts & Service Director - 765-203-0993

November 18, 2024

Easy to work with, understood my concerns, work was done as requested and within time. Price was what was quoted. Daniel did a great job. More

by Rizzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in service Department
Nov 18, 2024 -

Tom Wood Honda responded

We're delighted to hear that Daniel and the team at Tom Wood Honda met your expectations with ease and efficiency. Thank you for sharing your positive experience!

November 14, 2024

Well pleased with service. Dealing with friendly people that were pleasant. Polite to deal with. More

by kbarnard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stumpf
Nov 14, 2024 -

Tom Wood Honda responded

We appreciate the stellar review here at Tom Wood Honda!

November 14, 2024

4th car purchased. Always get the best affordable deal without compromise. Every time I’ve driven away, I always felt that this is how purchasing a vehicle should feel. More

by DJ Sir Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Pritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Tom Wood Honda responded

Thank you for your continued trust in Tom Wood Honda! We're delighted to know that each purchase has met your expectations and left you feeling satisfied. We look forward to serving you again in the future!

October 07, 2024

W0rk was done quickly and completely. The service provider was courteous and took care of the payment because we had just purchased the vehicle. More

by dunnkmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Stumpt
Oct 08, 2024 -

Tom Wood Honda responded

We're delighted to hear that your service experience at Tom Wood Honda was efficient and courteous. Thank you for choosing us, and we're glad we could assist with the payment as part of your recent purchase!

August 16, 2024

Service was excellent -- as usual. The sales manager was helpful and provided me with the info I needed More

by vc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seevixe
Aug 16, 2024 -

Tom Wood Honda responded

Thanks for the feedback! We're glad to hear our team at Tom Wood Honda provided excellent service and helpful information. We appreciate your continued support!

August 01, 2024

Service was prompt and professional. I highly recommend them if you need your Honda seviced. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Aug 01, 2024 -

Tom Wood Honda responded

Rick, thank you for recognizing our commitment to prompt, professional service at Tom Wood Honda. We appreciate your recommendation and hope to see you next time!

July 31, 2024

Courteous, knowledgeable, got the job done. During process kept me advised. Waiting room clean and inviting. More

by Drof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service excellent
Jul 31, 2024 -

Tom Wood Honda responded

Thank you for the positive feedback! We're glad to hear that our team at Tom Wood Honda provided courteous and knowledgeable service and that you found our waiting room inviting. We appreciate your support!

June 12, 2024

Very knowledgeable, kind, and very awesome technicians, staff and the best man is Jason Broaddus. More

by Castrosanjuanita47Janie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Broaddus
Jun 13, 2024 -

Tom Wood Honda responded

Thanks for sharing this kind feedback about Jason and the service team. We appreciate your support here at Tom Wood Honda.

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