Tom Wood Honda

Clarence is personable and courteous. He shows concern and care for the customer and explains the service that the vehicle needs thoroughly. He is careful to be sure that he explains things so the underst and care for the customer and explains the service that the vehicle needs thoroughly. He is careful to be sure that he explains things so the understanding and satisfaction of the vehicle owners. He is great guy to be representing the dealer! More

I live in Muncie and drive to Anderson to get my CR-V serviced even though there is a Honda dealership in Muncie. I have always received great service at this dealership. In the past, I have worked with serviced even though there is a Honda dealership in Muncie. I have always received great service at this dealership. In the past, I have worked with Tammy and was always pleased. Now that I have met Clarance, this has not changed. I am extremely pleased with the customer service. Clarence provided an estimate on the costs before the work began. He gave me an estimate on when the work would be finished. Both estimates were accurate and I did not have any surprises. More

I always feel they taking good care of my care and are never pushy that I do more than I am prepared to do. They check over everything on my car and then at the end go over it with me. This time they le never pushy that I do more than I am prepared to do. They check over everything on my car and then at the end go over it with me. This time they let me know that soon I will be needing new brakes. More

Great dealership with a personal touch. I have used them for years, without any complaints. their scheduling is convenient and they offer services for a competitive price. Brian shore, the service manager for years, without any complaints. their scheduling is convenient and they offer services for a competitive price. Brian shore, the service manager, remembers me as a returning customer and I feel they are honest and do not recommend unnecessary repairs. More

Invoice # HOCS90439, 4/2/11. Service advisor very friendly. Explained all after service completion. Prior to purchasing 04 Honda CRV at Tom Wood Honda I used your service to maintain older Honda Ci friendly. Explained all after service completion. Prior to purchasing 04 Honda CRV at Tom Wood Honda I used your service to maintain older Honda Civic. Always a great job! Will continue using your service department. Thanks More

I bought my Honda sport from Tom Wood Honda in Aug. 09. There was a recall on a spring in the engine. So I took it up there for the recall but after rotating my tires as I had asked they found that they we There was a recall on a spring in the engine. So I took it up there for the recall but after rotating my tires as I had asked they found that they were not good. Such a shame that on 27,000 miles and I had to but buy new ones. My husband checked around and he said they had the best price so while the car was up there they installed new tires. Very good service and friendly employees. I also had them order me a part for my car and were very gracious to mail it to me since I live over 50 miles from the dealer. Thanks Clarence for all your help. Aimee Chapman More

We have been dealing with Tom Wood Honda of Anderson for many years. Whenever we take a car into be serviced, the employees are always friendly, quick, and efficient. Because of the fantastic service we r many years. Whenever we take a car into be serviced, the employees are always friendly, quick, and efficient. Because of the fantastic service we receive, we have continued to purchase all our vehicles from Tom Wood Honda. More

It was time for routine maintainence on my Honda Civic, which I purchased new from Tom Wood Honda. I would not take my car to anyone else for service because they know the most about Hondas in general and which I purchased new from Tom Wood Honda. I would not take my car to anyone else for service because they know the most about Hondas in general and my Honda in particular. They are always friendly and efficient. It is easy to schedule a convenient time with them, and the service manager always explains what needs to be done and the cost prior to doing the work. It is a nice plus that they also wash my car following service on it. I appreciated the discount coupon I recieved that was applied to the total bill. I love my Honda and hope to keep it in top condition for several more years with the help of Tom Wood Honda's team. More

When driving home to Fort Wayne I stopped in Anderson for gas. In a not bright moment I mistakenly filled the tank with diesel fuel. A mile out of town the car just stopped with all warning lights on. I w gas. In a not bright moment I mistakenly filled the tank with diesel fuel. A mile out of town the car just stopped with all warning lights on. I was towed to Tom Wood Honda. They were booked for the day with repairs but found a way to fix my car and get me on the road again, I was there for about 7 hours and Staff members from all departments came at various times of the day to see if I needed anything and to just talk with me and make me feel welcome and show respect to an embarrassed woman there all alone. None of the Service members talked down to me when explaining what needed to be done to assure that the car would not be damaged by the wrong fuel. I would recommend Tom Wood Honda without a moment's hesitation !!! More

Clarence was very nice and knowledgeable. I asked to have my car ready at a certain time and it was ready at that time. They also provided me with a ride from and back to the dealership. They honored a 10% my car ready at a certain time and it was ready at that time. They also provided me with a ride from and back to the dealership. They honored a 10% discount on the timing belt and water pump. More