Tom Wood Honda

We have always had good service at Tom Wood Anderson , Brian Shores and staff have been great at customer service as well as explaining service recommendations if needed Brian Shores and staff have been great at customer service as well as explaining service recommendations if needed More

I was way past overdue for maintenance on my vehicle. I really expected there would be several things that needed to be replaced/repaired. Aside from the oil change, there were only two items that needed really expected there would be several things that needed to be replaced/repaired. Aside from the oil change, there were only two items that needed to be addressed. I was impressed that even though there was another item close to needing attention, I wasn't pressured into having it done "right now." I caught my right front bumper and cracked it. It was hanging down. They were able to tie it in place until I determine what to do with that. They had my vehicle ready to go much sooner than I thought they would. More

Mark was incredibly helpful in leasing my new car. His patience, friendliness, and dedication to customer service makes him stand out among the many sales associates I have dealt with at other dealerships patience, friendliness, and dedication to customer service makes him stand out among the many sales associates I have dealt with at other dealerships. He truly cares about his customers, and it shows!! I had just moved to Indiana from out of state, and he helped me get all of my paperwork, licensing, and registration done with ease, and in a time-efficient manner. He was excellent at following up with me after my purchase, and personally offered to help consult me with anything I need for the maintenance of my vehicle. I highly recommend you ask for Mark during your next Honda purchase. More

Great Service during a oil change. Did a Multi Point inspection which gives details on the condition of you car. Excellent Service in a short time inspection which gives details on the condition of you car. Excellent Service in a short time More

Very receptive and curteous. All the services completed on my Honda were well explained and any questions were answered satisfactorily. Will continue servicing my Honda at Tom Wood Honda in Anderson, IN e on my Honda were well explained and any questions were answered satisfactorily. Will continue servicing my Honda at Tom Wood Honda in Anderson, IN even though I live in Noblesville, IN because of the way I am treated there. I talk highly of this dealership to others. More

It was my first time with Tom wood for servicing my car. They did a great job and also found something wrong with it and also placed an order for the place even before letting me know since it was covered u They did a great job and also found something wrong with it and also placed an order for the place even before letting me know since it was covered under company warranty. I have been to a couple o other big brand dealers to find what was wrong with an alert light popping up. That's great services and the work they did was amazing. Will recommend them to anyone. Even their pricing was great. More

I am a Tom Wood client, have bought my last 3 vehicles there. Tom Wood has the best sales and service staff i have ever worked with, used them for many years and tell others about their great service! there. Tom Wood has the best sales and service staff i have ever worked with, used them for many years and tell others about their great service! More

My wife and I always have excellent service from this dealership whether it is with service or sales. They always do what is necessary to get the job done in a timely fashion. Allen & Linda Lindley/P dealership whether it is with service or sales. They always do what is necessary to get the job done in a timely fashion. Allen & Linda Lindley/Pendleton, IN More

My experience with Tom Wood Honda of Anderson, Indiana My experience with Tom Wood Honda of Anderson, Indiana was one of amazement. They treated me with professionalism and courtesy from the moment I My experience with Tom Wood Honda of Anderson, Indiana was one of amazement. They treated me with professionalism and courtesy from the moment I arrived at their dealership. The amazing part of this story was that I didn't bring in a Honda vehicle for service at all. Instead I brought in a 2011 Chevy Malibu 1LT in for an oil change after receiving a discount coupon in out regular postal mail some weeks earlier. Brian Shores immeadiately assigned me to a service employee and he began taken information from me concerning the nature of my visit to Tom Wood Honda. After that, my car was promptly taken to service to begin work on it. I was shown the complimentary service area and asked if I would like something to drink e.g. coffee, soda, etc. I was kept apprised of the work being done on my vehicle during the time it was in the service department. Upon completion of service to the Chevy Malibu 1LT, I was then escorted to the service garage area where everything was explained to me as it related to the servicing of my vehicle. I then presented my coupon to the service technician and paid for the oil change to my vehicle minus the coupon sent to me. I was truly amazed how smooth the whole service experience was and will kindly think of Tom Wood Honda now and in the future for all my service needs. Sincerely, Michael Church More

We had a great experience buying our first Honda. Everyone at the dealership was helpful and friendly especially Mark. He spent a lot of time with my husband and I getting to know us on a personal l Everyone at the dealership was helpful and friendly especially Mark. He spent a lot of time with my husband and I getting to know us on a personal level which helped determined the kind of vehicle we wanted/needed. We felt no pressure to buy the car on the spot but we were so impressed by the customer service we recieved that we went back the next day to purchase a vehicle. We will definatley return when we are ready to purchase another vehicle. More