Back

Tom Wood Honda

Anderson, IN

4.6
1,006 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
Contact Dealership

5920 S Scatterfield Rd

Anderson, IN

46013

Directions

By Type

Showing 1,006 reviews

January 20, 2024

Jay was incredible! I can’t recommend him enough to friends and family who are looking for a new car! He made the entire process very easy, quick and kept everything str More

by Sydney Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Sutton
Jan 22, 2024 -

Tom Wood Honda responded

Sydney, we're so glad to know that Jay made your car-buying experience at Tom Wood Honda a breeze! We appreciate the recommendation and look forward to assisting you with all of your future purchases.

January 20, 2024

Jay was very helpful and knowledgeable. He made the process of getting a new car very easy for me! I will definitely be referring him to family and friends. More

by emilyS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Sutton
Jan 22, 2024 -

Tom Wood Honda responded

Emily, we're delighted to know Jay was able to assist you in your car-buying journey at Tom Wood Honda. Thanks for the referral and enjoy your new ride!

January 17, 2024

Bought 2010 dodge nitro. On way home check engine lite came on tire pressure gage came on saids change oil and if your wearing your seatbelt it dings like you don’t have one More

by user
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ben Patterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Tom Wood Honda responded

This feedback is quite disappointing to receive. After you test-drove the vehicle several times, we agreed to replace both the battery and windshield, completing our end of the agreement. As explained in the final contract, the vehicle was sold "as is," however, it seems that there was a misunderstanding when you returned three weeks post-purchase with additional issues. Please contact me directly if I can clear up any remaining confusion. Thank you, Jason Sherwood - General Sales Manager - 765-203-0060

January 15, 2024

Jay was very helpful to us in purchasing our vehicle. He took his time and answered all of our questions and concerns. We would recommend him to family and friends. More

by Ray
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Sutton
Jan 16, 2024 -

Tom Wood Honda responded

Ray, it's great to know that Jay was able to assist you effectively with your purchase at Tom Wood Honda. We appreciate the recommendation and we're here for any future needs!

January 13, 2024

Worked with us on phone as much as possible, were ready when we got there and sales staff was very informative. Second purchase at dealer in 5 year period. Highly recommended! Corey was awesome! More

by T Rader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Pritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Tom Wood Honda responded

We're so glad to know that you had a positive experience with us at Tom Wood Honda, especially with Corey! It's great to see customers returning for their second purchase. We appreciate your recommendation and look forward to serving you again in the future!

January 10, 2024

Jay was great. Very friendly and helpful. My only complaint is the dealer's added fees tacked on beyond sales tax. I certainly would liked to know in advance that u More

by Csfisher03
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Sutton
Jan 10, 2024 -

Tom Wood Honda responded

We appreciate your feedback and are glad to know that Jay provided great service. Our apologies for the confusion regarding added fees - we'll work on improving our communication about these in the future. If you have any additional concerns, please be sure to reach out directly to our team at Tom Wood Honda. Thank you!

January 09, 2024

After searching several dealerships we chose this one due to their persistence but without the annoyance you usually get. They were very friendly and helpful. I think we test drove an annoying amount of veh More

by Melissa&MichaelParke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke McConnaughey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Tom Wood Honda responded

Congrats on your new ride, Melissa and Michael! We're glad to know that our team at Tom Wood Honda provided a 5-star car-buying experience for you - ensuring complete customer satisfaction is always our aim. Thanks for your kind words and confidence!

January 09, 2024

We enjoyed working with John when purchasing a vehicle. He was knowledgable about the product and was enjoyable to interact with. He was engaged throughout the interaction and made the process easy and com More

by mfry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Sears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Tom Wood Honda responded

We're glad to know that John was able to make your car-buying experience enjoyable and comfortable at Tom Wood Honda. Thanks for the positive feedback — we appreciate it!

January 05, 2024

Overall we had a great experience! Everyone was very friendly and we did not feel rushed or pressured at all. Jay was able to answer all of our questions and was great to work with. Th More

by Katie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dillon Ruggles, Daniel Zettel, Jay Sutton
Jan 05, 2024 -

Tom Wood Honda responded

Katie, we're delighted to know you had a great experience at Tom Wood Honda. It's wonderful that Jay was able to assist and make the process smooth for you. Thanks for sharing your feedback!

January 04, 2024

The whole process from start to finish was excellent. Best car buying experience I have ever had! I really appreciate all the assistance from Johnathan and his team. Everything from vehicle selection More

by rwagner007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Tom Wood Honda responded

We're delighted to know that you had an excellent car-buying experience with Jonathan and the rest of our team at Tom Wood Honda. Thanks for sharing your positive feedback, we truly appreciate it!

Jan 04, 2024 -

rwagner007 responded

.

Jan 04, 2024 -

rwagner007 responded

I would also like to highlight one other thing. This is not related to my recent purchase, but more to the reason I chose Tom Wood. I have had a long history of great experiences with the service department at Tom Wood Honda in Anderson. I really value the great customer service that I have had over the years and that extends now to this recent purchase. Thanks again!

...
9
...