Tom Wood Honda

Great experience! Zack was wonderful and did everything he could to get me into a car that day! He was understanding, and worked very quickly. He had options for me bef Zack was wonderful and did everything he could to get me into a car that day! He was understanding, and worked very quickly. He had options for me before I even arrived at the dealership, and had a car ready to go for me to test drive. I would have never previously considered getting a Honda, by Zack sold me on why the Honda Civic would be a great car for me! More

Love Tom Wood Tom Wood Honda of Anderson is a clean and friendly environment. Travis Capps stood by a promise that Tom Wood has about getting anyone into a car. The Tom Wood Honda of Anderson is a clean and friendly environment. Travis Capps stood by a promise that Tom Wood has about getting anyone into a car. They helped me through troubles and exceeded the expectations that I had when I walked in. Thank you so much. More

No Pressure Zach L was easy to work with, no pressure or annoying phone calls. This was definitely a better experience than what I had when I bought my last Honda Zach L was easy to work with, no pressure or annoying phone calls. This was definitely a better experience than what I had when I bought my last Honda CRV at another dealership. I would definitely recommend this dealership to others. More

Delightful Zack Walter was very helpful in all phases of the buying experience. He keep us informed of where we were though out the procedure of ordering and rec Zack Walter was very helpful in all phases of the buying experience. He keep us informed of where we were though out the procedure of ordering and receiving a new pilot. More

Fast and Easy!!!!!!! Things went really fast with this purchase, with the help from my brother (Terry), he did all the hard work for me. Which made the decision simple, a Things went really fast with this purchase, with the help from my brother (Terry), he did all the hard work for me. Which made the decision simple, also a big thank you to Jered Hart (salesman). Love my Nissan Frontier!!!!! Satisfied customer. T.Pepper More

Customer Satisfaction Travis Capp(salesman) was respectful, courteous, polite, and extremely knowledgable. He made me feel at ease and confident that he was actually liste Travis Capp(salesman) was respectful, courteous, polite, and extremely knowledgable. He made me feel at ease and confident that he was actually listening to my concerns and needs concerning my next vehicle purchase. He worked diligently to meet my needs, as far as, trade-in value of my van, type of options in the van I was purchasing and the monthly payments. Overall, I was completely satisfied with Travis's professionalism and most importantly , his willingness to go the extra mile to ensure customer satisfaction ! More

Great experience at a great dealership! Bought my first new car here at Tom Wood Honda. Dealership was extremely helpful right from the very beginning. Zach McVicker and Travis Capps both Bought my first new car here at Tom Wood Honda. Dealership was extremely helpful right from the very beginning. Zach McVicker and Travis Capps both did a great jobs making me feel welcome and helping me find the best car for me. No better dealership to go to! More

Awesome experience We had an amazing experience with Zach Logan and the rest of the team at Tom Wood Honda. We drove from 2.5 hours away to look at a Honda Odyssey. We c We had an amazing experience with Zach Logan and the rest of the team at Tom Wood Honda. We drove from 2.5 hours away to look at a Honda Odyssey. We called prior to leaving town and Zach was very helpful, friendly, and knowledgeable right from the start. When we arrived, Zach and the manager came up and made us feel welcome. Zach was very upfront and we didn't feel pressured at all. We had secured financing from our bank and they were closed, but we were still able to close the deal that night. They detailed the Odyssey and delivered it to our house 2.5 hours away free of charge. I would recommend anyone to Zach Logan and Tom Wood Honda for an enjoyable car buying experience. More

Dissappointment I bought a 2014 Acura MDX on 03/23/2016. Most of the deal was made via internet and text, as I was an out of state buyer(Ohio). My first problem occu I bought a 2014 Acura MDX on 03/23/2016. Most of the deal was made via internet and text, as I was an out of state buyer(Ohio). My first problem occurred with being sent the improper paperwork, rejected by the Ohio BMV, to title the vehicle in Ohio, of which I didn't receive until 04/11/2016. It took another 3-4 days to receive the proper paperwork. Made another trip to the BMV, and was told I had to pay additional sales tax, as Indiana's used car sales tax rate is 7%, and Ohio's is 7.75%. The completed Ohio Certificate of Title application, sent to me by the dealer, was used to determine my sales tax credit(amount of sales tax paid in Indiana), and I was to pay the difference of the rate in Ohio. In the end, this application also had incorrect amounts, and I ended up over paying a considerable amount. I directed to a Kevin by the dealership to make correction, never heard from him, after several left messages. I then sent an email to 4-5 differrent managers and staff. I was contacted by a Zach, after a circle conversation, he stated he would look futher into this, and get back to me, never heard back from him either. Luckily, I have legal aid through my job, and I am forwarding incorrect paperwork to both Ohio/Indiana BMV(s). My experience with this dealership has been very subpar. More

very well, except for the long wait I appreciate the service I was given with respect and courtesy, but I did think the waiting time was excessive, since I had called a few days before I appreciate the service I was given with respect and courtesy, but I did think the waiting time was excessive, since I had called a few days before and stated exactly what I wanted to do and when I would be there. More