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Tom Wood Honda

Anderson, IN

4.6
1,006 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
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5920 S Scatterfield Rd

Anderson, IN

46013

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Showing 1,006 reviews

March 18, 2024

Ben greeted me right away! He helped me find the car I was looking for. Even though they did not have the exact car that I was looking for; he was able to get me into a car and More

by Ssmucker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert ( BKE) Kennedy-Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Tom Wood Honda responded

We're so glad to know that Ben was able to assist you in finding the perfect car at Tom Wood Honda! It's fantastic that we could make those modifications for you and get everything sorted before your old CR-V finishes its service. Thanks for sticking with us through four Hondas, here's to many more happy miles ahead!

March 16, 2024

We had an excellent experience working with John Sears to purchase a new 2024 CRV Hybrid. More

by iebuchanan74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Sears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Tom Wood Honda responded

Congratulations on your new 2024 Honda CR-V! We are happy to hear that John delivered a five-star buying experience. Thanks for choosing Tom Wood Honda!

March 16, 2024

Jon-Michael Pardue and the whole team at Tom Wood Honda in Anderson were great to work with. Would highly recommend this dealership. More

by jfdlmay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon-Michael Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Tom Wood Honda responded

We're so glad to know that you had a great experience with Jon-Michael and the rest of our team at Tom Wood Honda. Thanks for recommending us, we appreciate it!

March 15, 2024

I had my vehicle serviced at Anderson Honda yesterday March 14, 2024. When I arrived, there were 2 men at the service desk. They were in a conversation and I waited for them to finish. They didn't. They More

by indiana.cats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Mar 18, 2024 -

Tom Wood Honda responded

I'm sorry to read about your recent experience with us. We strive for excellent customer service, top-notch care and knowledge, and helpful assistance for our customers, and it seems we fell short during your visit. Your feedback is valuable as it helps us improve our services, so thank you for sharing this detailed review. I'd like the opportunity to address these issues directly - please reach out at a time that's convenient for you. Thank you, Jason Broaddus - Service and Parts Director - 765-203-0993

March 12, 2024

The TPMS warning activated on my Honda Civic. The first trip to the dealership did not solve this issue. The second trip to the dealership did not solve the issue. The TPMS warning continues to a More

by brcvndsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Coffel
Mar 13, 2024 -

Tom Wood Honda responded

I'm sorry to read about the ongoing issues you've had with your vehicle and understand your frustrations. It's disappointing that multiple visits haven't resolved this, and I'd like to personally look into it for you. Please reach out at your earliest convenience so we can work towards a solution together. Thank you, Jason Broaddus - Service and Parts Director - 765-203-0993

March 11, 2024

This dealership is very easy to work with and very helpful for first time buyers highly recommend. More

by Benjamin
Recommend Dealer
Yes
Employees Worked With
John Sears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Tom Wood Honda responded

Thank you for recommending Tom Wood Honda, Benjamin! It's our pleasure to make things as easy as possible for our customers.

March 04, 2024

John and the sales team at Tom Wood Honda went above and beyond in helping me find a car that not only met all of my expectations, but they managed to do so and come in under my budget. The finance team was More

by Ostris79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke McConnaughey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Tom Wood Honda responded

It's great to know that John and our team at Tom Wood Honda exceeded your expectations while staying within budget! We're glad you appreciated the transparency of our finance team too. Looking forward to assisting with your next car purchase!

February 29, 2024

Corey Pritt made purchasing a Honda extremely easy and stressfree. Hes explained my options and how the entire process would unfold. More

by kayoung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Pritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Tom Wood Honda responded

We're glad to know that Corey made your Honda purchase feel easy and stress-free. The entire team at Tom Wood Honda wishes you many happy miles ahead - safe travels!

February 24, 2024

Jermaine “Jay” Sutton Is the best salesman in Indiana! He worked hard to get me the best deal possible and provided outstanding service all along the way. He wasn’t pushy or forceful. If you need a new Ho More

by Lddargo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Sutton
Feb 25, 2024 -

Tom Wood Honda responded

We're delighted to know that Jay provided you with such a great experience at Tom Wood Honda! We always aim for our customers to feel comfortable and well-informed. Thanks for recommending us, we appreciate your support!

February 21, 2024

He was very knowledgeable and got me exactly what I asked for!!! The process was quick and easy. More

by Murphy1401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Sutton
Feb 21, 2024 -

Tom Wood Honda responded

Congratulations on your new ride! It's great to hear our team was able to expertly assist you throughout the process at Tom Wood Honda and we wish you many happy miles ahead!

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