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Tom Wood Honda

Anderson, IN

4.6
1,013 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
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5920 S Scatterfield Rd

Anderson, IN

46013

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Showing 1,013 reviews

October 27, 2018

Be careful I have always bought from Tom Wood until recently. I went in to trade my lease and start a new one and when they gave me the prices to start with I wa More

by Carreview123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Corey
Nov 06, 2018 -

Tom Wood Honda responded

Carreview123, I would like to take a minute and apologize for the way you left our dealership feeling. It is never our intent to have anyone feeling uneasy about their experience with Tom Wood Honda. It sounds like your experience did not live up to my expectations of what we represent. If you would like to talk more about it please feel free to contact me. Damien Richardson General Manager - Damien_richardson@tomwood.com

October 20, 2018

Great experience, very helpful staff. Sale was no pressure, everyone was friendly and helpful. When it comes time to buy another car, Jon-Michael Nigg was awesome, we will definitely be b More

by Ryanstout88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon-Michael Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Tom Wood Honda responded

Thank you for taking time to comment. Your opinion matters, and we’re pleased you think well of us. Stop by anytime. We never tire of seeing our customers again.

October 19, 2018

Solved My Problem I went in just to get an idea of prices and what was available. The car I had expected might carry me through for the rest of my driving years had jus More

by Relieved Senior
Recommend Dealer
Yes
Employees Worked With
Corey Pritt, Robert ( BKE) Kennedy-Edwards, Zack Logan, Jordan Jessup
Oct 31, 2018 -

Tom Wood Honda responded

Our job is to help you get what you want AND need. We’re glad to know we were successful. Stop by anytime.

October 18, 2018

We received great attention and they knew just what we wante I would highly recommend this dealership. They knew just what we wanted and they were not pushy at all you could tell they wanted us to like the vehi More

by Steve and Leslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAMIEN RICHARDSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Tom Wood Honda responded

It was our pleasure to help you through the new vehicle process. We’re glad you’re happy with how everything went.

October 15, 2018

Great Dealership!! Quick and easy! Jordan, Jon, and Devin were great to work with! Basically had the deal done over the phone, came in, checked out the van, signed and More

by Hook1099
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon-Michael Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin, Jordan Jessup
Oct 15, 2018 -

Tom Wood Honda responded

We’re grateful for your kind words. We hope you will tell others about us, and send them our way. Thanks again.

October 12, 2018

Excellent service I’m impressed by the service hours, technician skill and the friendliness of the staff. When I call they always get me in on my first preferred day an More

by Ssunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember names
Oct 15, 2018 -

Tom Wood Honda responded

You’re happy with us! Great. We like to think you’ll tell others. Referrals are absolutely the best form of advertising. So, please do tell them…and come back whenever you need us.

October 10, 2018

Waited 1 hr 15 min for an oil change Oil change at $50 is higher than other places who do it. Long wait for a basic service but I did ask them to check a sound. It was my rack and pinion. More

by Tennisgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The employees are great; it's pricing that's the problem.
Nov 06, 2018 -

Tom Wood Honda responded

Tennisgirl - I would like to apologize for your experience at Tom Wood Honda. It is never our intent for anyone to leave our dealership not completely satisfied. We do offer several different oil changes from $29.99 to $54.99 depending on the oil. (synthetic or blended). Feel free to reach out to me personally, Damien Richardson General Manager - Damien_richardson@tomwood.com

October 01, 2018

Excellent Car Buying Experience My car buying experience at Tom Wood Honda was fantastic! All of the staff I communicated with were very helpful and had great customer service! More

by HKing93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Jessup
Oct 01, 2018 -

Tom Wood Honda responded

You took the time to comment! Thank you so much. Please stop by anytime, and tell your friends about us. We’ll take great care of them, too.

September 28, 2018

Fluid change tire repair etc Great and timely service. Addressed all my concerns and then accepted a coupon from another Honda dealer. Couldn’t get better than this! Thanks Jeremy More

by Dena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodecap
Sep 28, 2018 -

Tom Wood Honda responded

Vehicle service is important. We’re pleased you’re pleased with the service we provided. Feel free to ask questions and, if you have other vehicles, we can service them, too.

September 25, 2018

Service advisor Brandon is awesome Brandon the service advisor is an awesome person. Always friendly, polite and upbeat. He informs me of anything that I really should do to my car. I t More

by Monkey1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 25, 2018 -

Tom Wood Honda responded

We’re so pleased our Service Department lived up to your expectations. We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding.

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