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Tom Wood Honda

Anderson, IN

4.6
1,013 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
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5920 S Scatterfield Rd

Anderson, IN

46013

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Showing 1,013 reviews

January 14, 2020

All my expectations were exceeded for the service and repairs. I appreciate the welcoming, professional manner with which I was treated, being informed of the options and status of repairs and service th More

by Jeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey
Jan 14, 2020 -

Tom Wood Honda responded

Thank you so much, Jeremy! We take great care to be certain our Service Department is one of the best. We're glad you appreciate our efforts.

January 13, 2020

Excellent as ususal I have had service completed twice at Tom Wood Honda. They are experts at the service they provide and at making the visit pleasant. Their service is More

by froggert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey, Jeremy Rodecap
Jan 14, 2020 -

Tom Wood Honda responded

Thank you so much! We take pride in the skill and knowledge of our Service Department. We're glad you appreciate it, too.

December 31, 2019

Great service, professional and very helpful! This dealership makes getting my car serviced easy and stress free! Greg does a great job taking care of me when it comes to explaining everything More

by ricky.holland64
Recommend Dealer
Yes
Employees Worked With
Greg Threet
Jan 02, 2020 -

Tom Wood Honda responded

You want your vehicle running right, and so do we. Thank you for trusting us with your car's auto service, Ricky! Come back again for anything you need.

December 30, 2019

We found the salesman and the dealership very friendly, did everything they could to accommodate our vehicle breakdown, and to assist us in buying a different vehicle. Thumbs up to Alec Huffman More

by Shtigger
Recommend Dealer
Yes
Employees Worked With
Alec Huffman
Dec 31, 2019 -

Tom Wood Honda responded

Great to hear you're happy with us! If there's anything else we can do, be sure to let us know. Thanks again!

December 19, 2019

I love taking my car to this place, they are always friendly and professional. I actually bought it there, and will deal with them when it's time to get a new one. Greg Threet is always courteous and m More

by akford2
Recommend Dealer
Yes
Employees Worked With
Greg Threet
Dec 20, 2019 -

Tom Wood Honda responded

We're so pleased our Service Department lived up to your expectations. And thank you for trusting us with your vehicle! We hope we'll see you again soon.

December 13, 2019

Needed a car, left with a car Didn't try to sell a lot of add ons or incessantly push leasing. Stayed on target for what I was looking for and didn't try to steer the conversation More

by JessicaMoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred Riddle
Dec 16, 2019 -

Tom Wood Honda responded

We enjoyed your kind words. We know the search for a new vehicle can be tough. We're glad we could make yours easier, Jessica! Stop by anytime. You're always welcome.

December 02, 2019

Awful experience! Quickly recieved a call for several repairs that were not needed and clearly vehicle not actually looked over. Awkward call and no prices given when informing me I needed repairs. Lied More

by Awright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christian
Dec 03, 2019 -

Tom Wood Honda responded

Hello, thank you for leaving your review. We’re disappointed to learn about your poor experience with our Service Department. We’d like the opportunity to get in touch and make things right. Please reach out to our Service Manager, Jeremy, at 765-203-0100 if we can discuss. Thank you again!

Dec 08, 2019 -

Awright responded

Followed up with Jeremy within 24 hrs, voicemail left with description and contact info. No response recieved, has been 5 days. Great effort to "make it right". You guys seem to really care and go that extra mile after blatantly lying and attempting to sell services that weren't required. At least someone in your social media department tried.

November 23, 2019

Great dealership- worked with my situation and found a car that fit my budget and my preferences. Didn't push me into a situation that wouldn't work for me. More

by debbieamclaughlin
Recommend Dealer
Yes
Employees Worked With
Lucas Mcconnaughey
Nov 25, 2019 -

Tom Wood Honda responded

So pleased to know you’re pleased. Stop by again soon in your new car and let us know how things are going!

November 22, 2019

Needed service for my Pilot and received very prompt appointment time. Greg is very friendly and courageous in helping me with what service I needed. He informed me about recommending scheduled service More

by evans9980
Recommend Dealer
Yes
Employees Worked With
Greg Threet
Nov 25, 2019 -

Tom Wood Honda responded

Thanks for saying how pleased you were with us. We take great care to be certain our Service Department is one of the best. We’re glad you appreciate our efforts!

November 22, 2019

I had my Honda Accord hybrid in for an oil change and tire rotation. The service department was right on schedule. The work was completed as promised. Brandon my service advisor was professional and thor More

by adf
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey
Nov 25, 2019 -

Tom Wood Honda responded

We do love positive reviews. It’s good to know you’re pleased with the work of our Service Department. If you need us again, don't hesitate to reach out. Thanks again!

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