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Tom Wood Honda

Anderson, IN

4.6
1,013 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
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5920 S Scatterfield Rd

Anderson, IN

46013

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Showing 1,013 reviews

May 18, 2020

I can’t say much as this is my first Honda purchase, can’t compare, I did have to mention many things that salesman didnt offer or didn’t know and would ask where I saw information and I had to tell him More

by Marsa03
Recommend Dealer
Yes
Employees Worked With
Jason Sherwood
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Cooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly Kennedy-Edwards, Jeremy Rodecap, Alec Huffman
May 19, 2020 -

Tom Wood Honda responded

Thank you for sharing this feedback. We will use this as a training opportunity so you can have a five-star visit next time. We appreciate you trusting Tom Wood Honda with your first Honda purchase! Jason Sherwood - General Sales Manager - 765-203-0060

May 14, 2020

I had went for my appointment the other day because I had been having issues with my car . When I arrived I explained what was going on. The guy darted as if beef a female I didn’t know what I was talking ab More

by Tierra
Recommend Dealer
No
Employees Worked With
Cody attentive
May 28, 2020 -

Tom Wood Honda responded

Tierra - This is a very concerning review to read. I assure you that we treat all our guests with respect here, and I'd certainly like to speak with you directly about what happened during your visit. Please don't hesitate to give me a call. Thank you, Jeremy Forsyth - Service Manager - 317-848-6728

May 13, 2020

A great help he was awesome my wife and I were reluctant because of my lack of credit but was able to get us qualified for the vehicle we wanted we will definitely be back for ours daughters car and my truc More

by Metalcustoms05
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Tom Wood Honda responded

A big thanks to you and your wife for trusting us with your business! We are so happy to hear that you were able to get into the vehicle you wanted. We look forward to assisting you and your family again in the future!

May 11, 2020

I had a very good experience Earl is one of the best salesman I have ever worked with. He was very helpful helping me decide to make a purchase. I would recommend Honda to my frie More

by mikespear84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earl Berkebile
May 12, 2020 -

Tom Wood Honda responded

Thank you for the 5-star review! We are so glad Earl took good care of you here at Tom Wood Honda. We will be sure to let him know that you appreciate his help!

May 11, 2020

Great service from Brandon and the crew. I received and oil change and purchased new tires. I purchased Pirella 7plus and si far so good. More

by ggustin
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey
May 12, 2020 -

Tom Wood Honda responded

Thank you for reviewing Tom Wood Honda and giving a shout out to Brandon & the service department. We strive to offer an outstanding experience during every visit and it's great to know that we hit the mark!

May 07, 2020

Austin gave exception service, I traded in my Honda Civic that I had purchased from Tom Wood Honda in December of 2018, because i wanted something new. He worked with me to find the perfect 2020 CRV. Highly More

by ONE HAPPY CUSTOMER
Recommend Dealer
Yes
Employees Worked With
Jason Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Coffel
May 07, 2020 -

Tom Wood Honda responded

Thank you for leaving us a review! We're so glad to hear that Austin helped you into a 2020 Honda CR-V. Congrats & safe travels from everyone at Tom Wood Honda!

April 30, 2020

Friendly service Good service department. They also washed my car while it was there! Setting up the appointment was easy. It is a good location to get to reach righ More

by 9117redbud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey
May 01, 2020 -

Tom Wood Honda responded

Thank you for the review! It was our pleasure to service your vehicle here at Tom Wood Honda, and we look forward to your next visit!

April 30, 2020

Always a great experience. Brandon D. is a great advisor and makes sure things are done efficiently and correctly. Would always recommend going here for services. More

by Emily L
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey
Apr 30, 2020 -

Tom Wood Honda responded

Thank you for recommending Tom Wood Honda, Emily! It makes our day to hear that our service team always takes great care of you and we know Brandon will appreciate your kind words. See you next time!

April 23, 2020

Great service for the work performed. Wait time was kept at a minimum. Brandon friendly & very professional. Rest rooms clean but waiting room needed attention, full trash cans & messy floors for early in More

by jaschneider405
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey
Apr 24, 2020 -

Tom Wood Honda responded

Thank you for the review and feedback. We are happy to hear that the service was quick and friendly, and we will be sure to let Brandon know that you appreciate his help. We hope that we get another opportunity to impress you down the road!

April 20, 2020

They did a fabulous job and was very accommodating. They always do a thorough job. Excellent service. Prices could be better a bit on the expensive side. More

by tndrush
Recommend Dealer
Yes
Employees Worked With
Robert ( BKE) Kennedy-Edwards, Molly Kennedy-Edwards, Earl Berkebile, Brandon Dalbey, Jeremy Rodecap, Greg Threet, Alec Huffman
Apr 21, 2020 -

Tom Wood Honda responded

Thank you very much for being a Tom Wood Honda customer! We are grateful for your continued support and appreciate this feedback. Hope to see you down the road!

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