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Tom Wood Honda

Anderson, IN

4.6
1,006 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
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5920 S Scatterfield Rd

Anderson, IN

46013

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Showing 1,006 reviews

June 26, 2020

The car buying experience was fantastic to say the least! I appreciate the time Lukas took to make sure I was able to drive away with the car I wanted. BTW I'm from Clayton, Ohio. well worth the drive. More

by terrancewoodruff13
Recommend Dealer
Yes
Employees Worked With
Lukas was great!!
Jun 26, 2020 -

Tom Wood Honda responded

Thank you for the review! We couldn't be happier to hear that you had an excellent car-buying experience here with us at Tom Wood Honda. We will certainly let Lukas know that you appreciate his help, and we hope that you continue to enjoy your newly purchased vehicle!

June 24, 2020

The salesman, Aaron, was very nice. We felt no pressure to buy anything that day. We were allowed to test drive by ourselves. Definitely will recommend to friends & family. More

by Portland2030
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2020 -

Tom Wood Honda responded

Thank you for taking the time to review your experience with Aaron at Tom Wood Honda. I am glad to hear that he was so accommodating during your visit. We look forward to seeing you next time!

June 22, 2020

Excellent no pressure service. Friendly and very helpful sales people. Very large inventory of vehicles available to examine and test drive. Convenient location just off highway 69. More

by Garysantoni
Recommend Dealer
Yes
Employees Worked With
Michele Izbicki
Jun 22, 2020 -

Tom Wood Honda responded

Thank you for doing business with us at Tom Wood Honda. We're so glad to hear that you enjoyed your experience with our team and we look forward to seeing you next time!

June 22, 2020

Always great sales and service people, no high pressure. They presented my options in a friendly and competent manner. Corey Pritt went above and beyond to help me. Tom Wood Honda has been my dealership for More

by MomBon
Recommend Dealer
Yes
Employees Worked With
Corey Pritt - 5 stars
Jun 23, 2020 -

Tom Wood Honda responded

Claudia, thank you for taking the time to leave us a review! It was our pleasure to work with you here at Tom Wood Honda, and we are grateful for your longtime business. We will certainly let Corey know that you appreciate his help!

June 21, 2020

Brandon D in service is always very Professional and responsive to any question I have. It’s very apparent he has a solid knowledge base and his communication is great! More

by CHHonda
Recommend Dealer
Yes
Employees Worked With
The tech assigned did a great job and I appreciate the reset on oil change tracker! , Brandon Dalbey
Jun 22, 2020 -

Tom Wood Honda responded

Thank you for trusting the Tom Wood Honda team. Brandon will be especially appreciative of your wonderful feedback! We look forward to working with you next time.

June 19, 2020

I will never use Tom Wood again their service writers are rude and unfriendly. Honda does not stand behind her warranty’s and they lie to you I have no trust in Tom Wood Honda whatsoever in any way shape or More

by Teday
Recommend Dealer
No
Employees Worked With
Jason Sherwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I give none of your employees any writing at all, Brandon Dalbey, Jeremy Rodecap, Greg Threet
June 18, 2020

Great service They were prompt n thorough Brandon was extremely helpful courteous. I do not see the reason to have to keep writing 25 words is ridiculous !! To have as a minimum More

by Tbopbbop
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey
Jun 18, 2020 -

Tom Wood Honda responded

Thanks for taking the time to review Tom Wood Honda! We're pleased to hear that Brandon was so accommodating during your visit!

June 18, 2020

Jarred and Rob did an awesome job. I felt like they both were guys that I could relate to and weren’t trying to feed me a line of crap. I felt like they were honest and upfront about all of their number. I More

by brmoore923
Recommend Dealer
Yes
Employees Worked With
Robert ( BKE) Kennedy-Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarred Riddle
Jun 18, 2020 -

Tom Wood Honda responded

Hi Brian - We are delighted to hear that you received straightforward service from Jarred and Rob that earned your business! Thank you very much for sharing this feedback about your recent purchase. We hope that you absolutely love your new vehicle!

June 17, 2020

Scheduled drop off at 9am for brake inspection; they were to call me with results. 4 hours later no call; so I called the dealer. Tried to up-sale me other services. Opted for just front brake service. If I More

by Miller
Recommend Dealer
No
Employees Worked With
Christian Brantlinger
Jul 03, 2020 -

Tom Wood Honda responded

What you've described is not the experience we've designed for our customers. I sincerely apologize that your repairs took longer than expected as well as for our lack of communication. I will look into what happened during your visit to better understand why these mistakes occurred. Again, I'm very sorry that we let you down. Brandon Dalbey, Service Manager, 765-273-8740

June 01, 2020

Oil change and tire rotation Very helpful and friendly. On my way home car was pulling to the left. Drove back and they checked tire and found a nail in it. Fixed it No charge More

by mikenash1625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon Dalbey
Jun 02, 2020 -

Tom Wood Honda responded

Thank you for taking the time to leave Tom Wood Honda a five-star review. I am glad to hear that our team fixed your tire and made sure you drove off safely!

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