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Tom Wood Honda

Anderson, IN

4.6
1,006 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
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5920 S Scatterfield Rd

Anderson, IN

46013

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Showing 1,006 reviews

February 08, 2021

Great car buying experience!! Our salesman, Logan Breil, was very professional, helpful and sincere. He made our car buying experience very enjoyable. We would definitely recommend Tom Wood Honda to any of More

by garjanmck
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Breil
Feb 08, 2021 -

Tom Wood Honda responded

Thank you so much for trusting your business with Tom Wood Honda! We are so happy to hear that you enjoyed working with Logan to get into your new vehicle. Safe travels and we hope to see you down the road!

February 02, 2021

Service Rep was polite and efficient. Quick estimate and repairs. Honda experts solved the problem we were hearing, bad wheel bearing. Easy drop off and pick up. More

by Danny K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Brantlinger
Feb 02, 2021 -

Tom Wood Honda responded

Danny - We are thrilled that our team could help diagnose and repair your vehicle's issues. Thank you so much for posting a great review so that others will know what it's like to be a guest at Tom Wood Honda! For all your future auto needs, we will be here to help.

January 30, 2021

Great experience! Def 5 Stars! Not sure of the Great experience! Def 5 Stars! Not sure of the technician’s name but also appreciate him! Communication was good and I would recommend this dealersh More

by CHHonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Greenlee, Brandon Dalbey
Feb 01, 2021 -

Tom Wood Honda responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Tom Wood Honda, and we look forward to your next visit!

January 13, 2021

They did good work. However, the coupon/ad on their own website indicated they would replace all transmission fluid in the vehicle, but they only did four quarts. And I even asked them about it before the More

by von
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listed, Brandon Dalbey, Jeremy Rodecap, Greg Threet
Jan 13, 2021 -

Tom Wood Honda responded

Von - I am sorry to hear that you are disappointed. We strive to deliver a seamless service experience, and it is never our intention to mislead a guest. I apologize for any miscommunication on our end and would be happy to speak with you to see if there is anything I can do to straighten this out. I will not be able to gather your contact information from this review, so please give me a call at your convenience. Best, Brandon Dalbey - Service Manager - 765-203-0993

January 08, 2021

Everyone was friendly and professional. Logan Breil was great! He was kind, thoughtful, and sincere. Logan made the buying experience enjoyable for both my wife and me. More

by twarmke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Breil
Jan 08, 2021 -

Tom Wood Honda responded

Thank you for taking the time to review us! We are very proud to have Logan on our team, and it is excellent to hear that he delivered such a successful experience for you and your wife. Drive safely in your new vehicle, and we hope to see you again at Tom Wood Honda!

January 08, 2021

This is the best buying experience I have had. Jared did a very professional and informed job in answering all my questions and providing good options based on my needs. The negotiations were very straightf More

by Jneuman727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Riddle
Jan 08, 2021 -

Tom Wood Honda responded

"This is the best buying experience I have had" makes for a great review! We are so happy to hear that Jared helped make the purchasing process go smoothly and that you got the best deal around. Thank you very much for shopping with us at Tom Wood Honda! We hope you have fun in your new ride.

January 04, 2021

Tom Wood provided great customer service! Austin Coffel went above and beyond. It was by far the easiest purchase of a vehicle I have experienced. Thank you! More

by Sally
Recommend Dealer
Yes
Employees Worked With
Austin Coffel
Jan 04, 2021 -

Tom Wood Honda responded

Hi Sally - Thank you for taking the time to share! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with Austin. Congratulations on your new vehicle, and we hope to see you back at Tom Wood Honda down the road!

December 28, 2020

Everything went fine. There were no problems with the service. The dealership was very friendly and professional when dealing with our questions. They were also helpful answering other questions. More

by Jeromerock20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey
Dec 28, 2020 -

Tom Wood Honda responded

This is exactly what we love to hear, Jerome! Thank you so much for taking time to post about your experience with our Service Department. We are lucky to have you as a customer!

December 15, 2020

This was the best service and purchasing experience in over 30yrs! I’ve found my dealership, service tech and sales rep for any future car needs! I absolutely have shared my experience with family and fri More

by khodgson1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody-service and Michelle-new sales
Dec 15, 2020 -

Tom Wood Honda responded

We truly could not ask for better feedback! We appreciate your business and are thrilled to hear that you had such an outstanding experience working with Michelle, Cody, and the Tom Wood Honda team. We are wishing you many safe and happy miles in your new vehicle and cannot wait to see you again next time!

December 14, 2020

Great service and value. Aaron is very customer focused. From start to finish, the experience was great. Even the paperwork was a breeze. Worth the drive up from Indy! More

by ahmed.ismail1234
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
Dec 14, 2020 -

Tom Wood Honda responded

Ahmed - Thank you for the kind words! Your support means a lot to us, and we are thrilled to hear that you are so confident in Aaron to get the job done. Safe travels in your new vehicle, and we hope to work with you again down the road! - The Tom Wood Honda team

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