Back

Tom Wood Honda

Anderson, IN

4.6
1,006 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
Contact Dealership

5920 S Scatterfield Rd

Anderson, IN

46013

Directions

By Type

Showing 1,006 reviews

May 09, 2021

Great service. They were informative and fast. David was very helpful and friendly. We will use your service department again in the future for sure. More

by Randy Reece
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Renner
May 10, 2021 -

Tom Wood Honda responded

Randy - thank you for dropping by to leave a review! We're delighted to hear your service visit exceeded expectations, and we'll be sure to pass the kudos along to David and the rest of the Tom Wood Honda team for their great work. Thank you for your business and see you next time!

May 08, 2021

Purchased a 2021 Honda Civic and process could not have gone smoother. Our salesman was Cory and we highly recommend him. Communication was excellent and he was happy to help in whatever way we needed. He More

by Tim W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pritt
May 10, 2021 -

Tom Wood Honda responded

Thank you, Tim, for sharing your feedback! We try to deliver a seamless experience and I am glad that came through to you. On behalf of all of us at Tom Wood Honda, safe travels!

May 03, 2021

Sales rep Logan was very professional and Dillon who was the financial rep was very helpful in getting me a payment I could handle. When I test drove the car I purchased, I noticed that an alert was presen More

by twojobmother
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Briel
May 04, 2021 -

Tom Wood Honda responded

Thank you for taking the time to share this feedback. We want to deliver a seamless car-buying experience and I apologize for the issues that you've run into with your vehicle. I'm sorry for any inconvenience this has caused. We look forward to seeing you at your next visit and addressing these concerns. Don't hesitate to give me a call if there is anything that I can do to assist you. Jason Sherwood - General Sales Manager - 765-203-0060

April 24, 2021

Sales department was friendly and prompt. Answered all our questions and thoroughly went over vehicle explaining all the features and options. Good experience overall with the team. More

by 0070
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Izbicki
Apr 26, 2021 -

Tom Wood Honda responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Tom Wood Honda, and we will certainly pass along your kind words. We hope to see you again sometime!

April 22, 2021

Christian, their service rep, did an excellent job explaining what our car needed and what the cost would be. We are very pleased with the service he provided. More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Brantlinger
Apr 23, 2021 -

Tom Wood Honda responded

James, we are thrilled that Christian delivered such communicative, top-notch service! Thank you for choosing Tom Wood Honda and for taking the time to review our work. We hope to welcome you back for all your future vehicle needs!

April 21, 2021

STAY FAR AWAY! I'd give a -5 if I could. Never in my life have I been talked to SO poorly by someone I am trying to buy something off of.... Especially $24k worth of something. I recently moved to the are More

by KatIND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Logan Breil
May 06, 2021 -

Tom Wood Honda responded

It is very concerning to read this feedback about a member of our team. We expect friendly, attentive treatment for our guests and I am sorry that this wasn't reflected in your experience. I will be sure to address these issues with the proper people and make sure that we are providing top-notch service and care going forward. I understand that we have lost your confidence, but if there is anything I can do to improve the situation, please feel free to give me a call. Thank you, Jason Sherwood - General Sales Manager - 765-203-0060

April 21, 2021

This was our second purchase through Tom Wood Honda. After working with multiple dealers to put together the best deal, nobody could touch what Tom Wood Honda could put forward. Austin went out of his w More

by dledwith11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Coffel
Apr 21, 2021 -

Tom Wood Honda responded

It was so kind of you to post about your experience at Tom Wood Honda. We're glad to hear that Austin helped you into the right vehicle and we wish you safe travels!

April 11, 2021

I really appreciate the salesman Alec he was very helpful, professional and very eggar to assist me with finding a perfect fit for my budget and didn’t try to just make a sale. He’s a fine young man, More

by drenayford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Tom Wood Honda responded

We love five stars! It's wonderful to hear that Alex helped you find the right vehicle for you and we appreciate you taking time to share this wonderful feedback. Thank you so much for trusting your business with our Tom Wood Honda team!

April 05, 2021

This is our second purchase of 2021. We will continue to go back to Tom Wood Honda of Anderson because they treat us like family. It was another great experience, great purchase, and great customer service. More

by daice1473
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Pritt
Apr 05, 2021 -

Tom Wood Honda responded

Thank you for the great review! We appreciate your support and are happy to hear that you found the right vehicle at Tom Wood Honda. Congrats on your new ride, and we hope to see you back next time!

April 03, 2021

I had been looking for an older model Chevrolet pick up truck. Because if your add on "Market Place" I saw one you had advertised and drove to your dealership in Anderson, as I stepped out of my vehicle t More

by Robert Riggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lukas McConnaughey
Apr 05, 2021 -

Tom Wood Honda responded

Robert, thank you for taking the time to leave us a review! We couldn't be happier to hear that Lukas and our team took good care of you here at Tom Wood Honda, and we will certainly pass along your kind words. We hope that you continue to enjoy your newly purchased truck!

...
27
...