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Tom Wood Honda

Anderson, IN

4.6
1,006 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
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5920 S Scatterfield Rd

Anderson, IN

46013

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Showing 1,006 reviews

June 22, 2021

This place is very nice and costumer service is the best Christian Brantlinger was the advisor that came to greet me and we had scheduled the oil change for the next week but he was able to make arrangeme More

by john.truitt35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Jun 23, 2021 -

Tom Wood Honda responded

Thank you for the great review, John! It is terrific to hear that you had such a positive experience with Chrisitan and the team. We hope to see you again at Tom Wood Honda!

June 16, 2021

Scheduled appointment for 2012 honda pilot for routine timing belt and water pump change. I was told by sxheduler 3 hours.(I'll wait on it). Upon arrival, I was told 5-6 hours, which caused reschedule of More

by tlsheets61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Collin Cook
Jun 30, 2021 -

Tom Wood Honda responded

This is a concerning review to read, and it doesn't sound like the thorough and knowledgeable service we pride ourselves on here. I'm disappointed that you are still experiencing difficulties with your vehicle, and I would be more than willing to speak with you directly about this and ensure that we do what we can to make this right. Please don't hesitate to give me a call. Thank you, Brandon Dalbey - Service Manager - 765-203-0993

June 12, 2021

I looked around dealerships in three different towns and I was drawn back to Andersons Tom wood Honda and drove away satisfied in my new Honda civic More

by Crystal black pearl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Tom Wood Honda responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Tom Wood Honda, and we hope that you continue to enjoy your new Honda Civic!

June 10, 2021

So impressed with the ease of my out of state transaction. AND car was delivered to my home 8 hours+385 miles after my phone purchase More

by Happy in Pittsburgh Pa!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAMIEN RICHARDSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Coffel
Jun 11, 2021 -

Tom Wood Honda responded

Congratulations on your new vehicle! All of us at Tom Wood Honda appreciate the time you took to write about your experience working with us during your new car purchase. We are thrilled we could deliver a five-star experience and get you a car that is right for you. It means a lot that our service stood out to you, and we wish you safe travels in your new ride!

June 07, 2021

The buying is always fun for me, got great service and friendly staff. I am a Honda person this is my third purchase, two from Penske and one from Tom Wood. I work for a Honda supplier, yes I am partial More

by Larry&Darletta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Breil and Dillon from finance
Jun 07, 2021 -

Tom Wood Honda responded

Your review makes our day! We are thrilled we could provide this kind of positive service for our valued guests. Thank you for taking the time to let others know what being a guest at Tom Wood Honda is like. We are grateful to have earned your business and hope to see you next time. Take care!

June 04, 2021

Made it right from previous problem I had. Gave me no issues even though the previous service man was no longer there. Timely service and shuttle was convenient More

by Steveuyeno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey, Jeremy Rodecap
Jun 04, 2021 -

Tom Wood Honda responded

Thank you for taking the time to review us, Steve! We are thrilled to hear that the Tom Wood Honda team was able to assist with your vehicle. Drive safely, and please do not hesitate to reach out if there is anything more we can do for you!

May 26, 2021

Everyone was pleasant to work with salesman and finance manager was very eager to work with us and made sure we understand everything they even stayed late past closing to finish the deal and prep the car More

by roger.levi41@frontier.com
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
DAMIEN RICHARDSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Tom Wood Honda responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Tom Wood Honda, and we will certainly let our team know that you appreciate their help. We hope that you continue to enjoy your new ride!

May 24, 2021

I have have another outstanding experience at Tom Wood Honda. Previously I leased a car and bought and suv and now have two leases from them. They paid off both vehicles for me, got me into two new leases More

by Skeptic42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Izbicki
May 24, 2021 -

Tom Wood Honda responded

Thank you for your continued support! All of us at Tom Wood Honda appreciate the time you took to write about your experience working with us. Providing exceptional customer service is our number one priority, and we are thrilled to hear that our team was able to get you two new leases! It means a lot that our service stood out to you, and we wish you safe travels!

May 13, 2021

Purchased a 2021 honda pilot and the process was awesomely smooth and organized. It all started with our salesperson, Mechele to the completion of the paperwork. Team: Tom Wood Honda in Anderson, I More

by Gary M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechele Izbicki
May 13, 2021 -

Tom Wood Honda responded

Gary - We appreciate the great review! Hearing that you found the perfect vehicle working with Mechele and the team made our day. Drive safely in your new 2021 Honda Pilot, and enjoy it! We hope to see you back at Tom Wood Honda!

May 11, 2021

Great service at competitive rates! The team at Tom Wood Honda always does a nice job. Will be a returning customer I’m sure. Thanks More

by MC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
May 11, 2021 -

Tom Wood Honda responded

Thank you for the kind feedback about your recent service visit! We are delighted to hear that you can depend on our Tom Wood Honda team to take excellent care of you and your vehicle. Hope to see you next time!

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