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Tom Wood Honda

Anderson, IN

Overview
Employees
Reviews
Vehicles
4.6
1,006 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
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5920 S Scatterfield Rd

Anderson, IN

46013

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Showing 1,006 reviews

August 28, 2021

Great customer service. They value the needs of every customer. More

by Alejandro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarred Riddle
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Aug 28, 2021 -

Tom Wood Honda responded

Alejandro, we genuinely do value the needs of every customer that steps through our doors! We're thrilled that you were so impressed by our team's customer service and we hope we'll have more chances to take great care of you at Tom Wood Honda!

August 27, 2021

After a glitch with routine maintenance, a problem was handled thoroughly and professionally. Very happy to have the problem solved. More

by MomBon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey
Report | Print
Aug 27, 2021 -

Tom Wood Honda responded

Thank you for the great review! We are thrilled to hear that you enjoyed your experience working with the Tom Wood Honda team. Drive safely, and we hope to see you back again down the road!

August 25, 2021

I truly feel that given the opportunity the team here will always rise to the occasion and take care of their customer. I’ve worked with this team almost every car I’ve leased or purchased. Good people. More

by User1122334455
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Pruitt, Dillon Ruggles, Austin Coffel
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Aug 25, 2021 -

Tom Wood Honda responded

Your confidence in our team makes our day! Thank you for your continued business and your glowing review of Tom Wood Honda. Safe travels and we look forward to working with you again down the road!

August 20, 2021

Went in said we want the best deal u can give us first with know back and forth it was done very happy great people More

by nails14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Pritt
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Aug 20, 2021 -

Tom Wood Honda responded

We are happy to hear that you had such a smooth and seamless purchase experience with our team! Thank you for choosing Tom Wood Honda and for taking the time to review our work. Drive safely in your new car!

August 16, 2021

The sales consultant Zach Hisel was an over aggressive seller and liar! We test drove a unit on E , drove home with a brake light and a dlr light out. Neither of the rear windows work and one is held up b More

by btom4106
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Hisel
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Aug 30, 2021 -

Tom Wood Honda responded

I am sorry to read this feedback. I expect the highest level of service from my team, and it is disappointing that this was not better reflected in your purchase experience. I would appreciate the chance to speak with you to see if there is anything I can do to help make things right. If you are willing to discuss this, please feel free to give me a call. Thank you, Jason Sherwood - General Sales Manager - 765-203-0060

August 15, 2021

Trade in a 2015 Camaro, Got a new 2022. Very happy More

by mimi351980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
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Aug 16, 2021 -

Tom Wood Honda responded

Congrats on the new vehicle! Thanks for choosing Tom Wood Honda.

August 10, 2021

Loved the quick and on time maintenance service I received for my new CRV. I was in and out in a half hour. I’ve never received this great a service from a dealer in the past 50 years. More

by Mary P
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey
Report | Print
Aug 11, 2021 -

Tom Wood Honda responded

Mary - we're delighted to have set a new standard in your dealership experience! Safe travels in your Honda CR-V, and come see us again next time! - the Tom Wood Honda team

July 13, 2021

Agency treats us as treasured customers!! Quality service, comfortable waiting area with staff being friendly and accommodating. A location for purchasing and servicing our quality Honda.. More

by danice.ret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Brant
Report | Print
Jul 13, 2021 -

Tom Wood Honda responded

Thank you for reviewing Tom Wood Honda, Danice! We're glad we could make your recent service visit a pleasant one. We appreciate your kind words and look forward to working with you again down the road!

July 03, 2021

Friendly and professional. They got me in and out in a very timely manner. Thank you More

by pastor19620
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Jul 04, 2021 -

Tom Wood Honda responded

Thanks for dropping by to leave us a review - the entire team here at Tom Wood Honda sincerely appreciates it! Safe travels, and come back again next time!

July 03, 2021

Service Department is terrible. No communication and unnecessary waits for common parts. Do not take your Car there for Service. More

by troy.swafford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Dalbey
Report | Print
Jul 19, 2021 -

Tom Wood Honda responded

Troy - we strive to provide communicative and efficient care to our guests, and I'm very sorry to hear that wasn't clear during your recent visit. I will pass this feedback along so we can work to improve our customer experience going forward - and I also invite you to give me a call if you'd like to have a conversation. I am eager to address your concerns. Best, Brandon Dalbey - Service Manager - 765-203-0993

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