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Tom Wood Honda

Anderson, IN

4.6
1,006 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
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5920 S Scatterfield Rd

Anderson, IN

46013

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Showing 1,006 reviews

January 22, 2022

The Sales team were pleasant and professional. They were very knowledgeable of their products. They were quick and responsive to our needs. We had our new car in less than 24 hrs. More

by Mjh1298
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAMIEN RICHARDSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Coffel
Jan 24, 2022 -

Tom Wood Honda responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with the Tom Wood Honda team. Drive safely in your new vehicle, and we hope to see you back again down the road!

January 20, 2022

Aaron was great to work with, helped me find the right car for the right price. I would certainly go back to him for all my car needs! More

by jegray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Tom Wood Honda responded

Thank you for the great review! We appreciate your business and are happy to hear that you found the right vehicle working with the Tom Wood Honda team. Drive safely, and we hope to see you back!

January 20, 2022

Aaron Cooper has always been very helpful and knowledgeable when it comes to getting a new vehicle. I have bought multiple vehicles from him and would go back again. More

by Tori_dbarth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Tom Wood Honda responded

Tori, thank you for the great review! We appreciate your support and are thrilled to hear that Aaron delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back at Tom Wood Honda!

January 16, 2022

Very helpful. Highly professional staff. Experience was seamless with the leasing of a car. Would recommend this dealer. More

by belleirwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Briel, Jarred Riddle
Jan 17, 2022 -

Tom Wood Honda responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Tom Wood Honda team. Drive safely, and we hope to see you back!

January 04, 2022

Parts, Grady is the best. Sales, Austin is the best. Service writer, Colin is the best. Service, Mika is the best. More

by Lyonspride4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAMIEN RICHARDSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grady Lyons, Colin Cook, Molly Kennedy-Edwards, Austin Coffel
Jan 05, 2022 -

Tom Wood Honda responded

Thank you for the glowing feedback! We are very proud of the Tom Wood Honda team, and it is fantastic to hear that you are so confident in Grady, Austin, Colin, and Mika to get the job done. Drive safely, and we will be sure to pass on the kind words!

December 30, 2021

We are very unhappy with the Service Dept. I called one week ahead to schedule an appointment. I explained 3 issues we were experiencing with our vehicle. The 3 issues were 1) the lane departure was not wo More

by Lisa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure of name
Jan 13, 2022 -

Tom Wood Honda responded

Lisa, this is not the level of service we expect from our team, and I can certainly understand your frustrations. I apologize for the scheduling conflict that occurred, and I will reiterate the importance of referencing the schedule before stepping out for lunch. It's difficult to hear that we weren't able to provide a better solution for your headlights. It seems that our resources may not have fully been utilized to provide you with a more suitable fix, and I will discuss this with our team. If there is anything more I can do for you at this juncture to show you that your satisfaction is a top priority, please consider giving me a call directly. Thank you, Dennis McHarry - Service Manager - 765-203-0993

December 20, 2021

Austin Coffel is the best sales representatives I’ve ever worked with. This will be my 4th car I’ve purchased from him. He goes above and beyond my expectations every time and I always leave satisfied. Highl More

by ONE HAPPY CUSTOMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Coffel
Dec 20, 2021 -

Tom Wood Honda responded

Your continued confidence in Austin and Tom Wood Honda means so much to us! We will certainly pass along your kudos to Austin for all of his help while you were in the market for a new ride. Enjoy the new ride and have a fantastic day!

December 17, 2021

Austin Coffel is such a pleasure to work with, we’ve purchased 5 vehicles from him and have had such a positive experience each time. More

by Stamper.Colton0351
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Coffel
Dec 17, 2021 -

Tom Wood Honda responded

We can't thank you enough for your sincere loyalty to Austin and the Tom Wood Honda team! It's truly a pleasure assisting you each time with finding the perfect vehicle. We're grateful to have such supportive customers like you, and we look forward to continuing our relationship as the miles add up!

December 02, 2021

Very nice and helpful stall. Salesman delivered car to home when we were not able to make it back in. More

by hubbardjason4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon-Michael Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Tom Wood Honda responded

Thank you for the great review, Jason! We appreciate your support and are happy to hear that you had such a successful experience working with us. Drive safely, and we hope to see you back again at Tom Wood Honda!

November 30, 2021

Kind andhelpful and flexible and clean.Accommodating and Kind andhelpful and flexible and clean. Accommodating and Fair pricing with a coupon applied received in the mail More

by Bird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian and Corey
Dec 01, 2021 -

Tom Wood Honda responded

Feedback like yours lets us know we're making all the right moves. Thanks so much for choosing Tom Wood Honda!

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