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Tom Wood Honda

Anderson, IN

Overview
Employees
Reviews
Vehicles
4.6
1,012 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
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5920 S Scatterfield Rd

Anderson, IN

46013

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Showing 1,012 reviews

June 04, 2022

Alec made this experience so easy for me. He worked with my time schedule, my budget, he listened to what I said, and got me into my first dealership car. My entire family has used Alec for More

by Kaudrianna1493
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Huffman
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Jun 06, 2022 -

Tom Wood Honda responded

We love to hear it! Thanks so much for giving Alec a shoutout. We're thrilled that his commitment to customer service made your visit as seamless as possible. Enjoy the new ride and thanks for choosing Tom Wood Honda!

May 22, 2022

Tom Wood Honda made it so easy for me to purchase my new car. Mechele Izbicki was so knowledgeable and friendly! I highly recommend using her! She made me feel so comfortable during the process! More

by Taylor Minth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechele Izbicki
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May 23, 2022 -

Tom Wood Honda responded

Taylor, thank you for taking the time to review us! We are so glad to hear that you had a successful purchase experience working with Mechele and the Tom Wood Honda team. Drive safely in your new vehicle, and we hope to see you back!

May 17, 2022

Alec was amazing to work with! Answered every question I had and also was very easy to talk to during a stressful time. More

by Sadieshelton96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Huffman
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May 18, 2022 -

Tom Wood Honda responded

Thank you for the great review, Sadie! We appreciate your business and we will pass along your feedback to Alec. Safe travels ahead!

May 07, 2022

Very friendly and helpful. Will definitely return when ready to purchase another vehicle in the future! More

by karenrees1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Huffman
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May 09, 2022 -

Tom Wood Honda responded

Thank you for the great review, Karen! We are thrilled to hear that you had such a successful purchase experience working with the Tom Wood Honda team. Drive safely, and we hope to see you back again down the road!

May 05, 2022

This dealership was very attentive and helped us find what we were looking to buy. They were very helpful with finance and finding the right new car in a very tight market. Strongly recommend. More

by jtrue2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechele Izbicki, Jarred Riddle
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May 05, 2022 -

Tom Wood Honda responded

We're glad the Tom Wood Honda team could help you find what you were looking for! Thank you for the recommendation and incredible review - we hope your new vehicle exceeds expectations! Enjoy!

April 25, 2022

Great service and very friendly staff. Walked in there and got put in the vehicle I wanted in a short amount of time. More

by Kaydon Rothell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Pritt
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Apr 25, 2022 -

Tom Wood Honda responded

Kaydon, it's always our goal to find you exactly what you're seeking and get you on the road enjoying your new vehicle in no time! We're happy to hear our team succeeded, and all of us at Tom Wood Honda wish you safe travels in your new ride!

April 20, 2022

Great and understanding customer service. Very approachable and helpful. Loved how fast the process was. More

by alexandrablackwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon-Michael Pardue
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2022 -

Tom Wood Honda responded

It's our pleasure to assist you, Alexandra! Thank you so much for supporting Tom Wood Honda with a great review. We hope for the chance to work together in the future!

April 13, 2022

Everything was ok, but low tire pressure light came on the next day, thought that would hv been checked More

by Lavonica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cook
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Apr 13, 2022 -

Tom Wood Honda responded

Thank you for the review. We are sorry to see that you feel let down by an aspect of your service visit. We certainly want our customers to have more trust in us than this. Please get in touch if there's anything else we can do for you. Thank you, Dennis McHarry - Service Manager - 765-203-0993

April 08, 2022

Considerate and knowledgeable staff make a service appointment pleasant. Efficient teamwork and done right service. More

by chmielewski.gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey, Jeremy Rodecap, Greg Threet
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Apr 08, 2022 -

Tom Wood Honda responded

Thank you for sharing your kind words about our team! We appreciate your business and we hope to welcome you back to Tom Wood Honda in the future. Drive safely!

March 30, 2022

They had my car for a week and a half and we had to call 91 times every single day to be in touch with the money to figure out what was going on with our vehicle More

by Afford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis
Report | Print
Apr 13, 2022 -

Tom Wood Honda responded

I am sorry to hear that our team wasn't easier to get in touch with. We strive to deliver a speedy service experience and to stay on top of our communication throughout the process. It is clear that we let you down. If you have further questions or feedback to share, please give me a call. Thank you, Dennis McHarry - Service Manager - 765-203-0993

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