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Tom Wood Honda

Anderson, IN

Overview
Employees
Reviews
Vehicles
4.6
1,012 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
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5920 S Scatterfield Rd

Anderson, IN

46013

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Showing 1,012 reviews

August 04, 2022

The dealership was welcoming and the sales person worked very hard at meeting my needs. I would recommend Chris as well as the dealership to my acquaintances. More

by Eacarey44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Nigh, Jarred Riddle
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Aug 04, 2022 -

Tom Wood Honda responded

We strive to provide our guests with welcoming and attentive service and are thrilled to see Chris was successful in providing this to you! Thank you for the 5-stars, and we hope to see you back at Tom Wood Honda!

August 04, 2022

High prices Very small regard for customers. I will never go there again nor would I recommend them to anyone. More

by skgebellShaton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Collin
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Aug 09, 2022 -

Tom Wood Honda responded

It's hard to hear we've lost your business. We make a sincere effort to keep our costs reasonable for our guests and reflective of the quality of our work and the products we use. We're always happy to provide a quote first so that you can make decisions best suited for your budget and if we left you with a different impression, I apologize. I will be discussing this feedback with my team so we can work towards elevating our services moving forward. If there is anything else I can do for you, please reach out. Best, Dennis McHarry - Service Manager - 765-203-0993

July 30, 2022

Went to look at an inexpensive (5k) used vehicle. Nothing has been done to it - not cleaned of obvious trash (inhaler and a dozen lollipops in passenger door), and rear wiper could not be shut off ( More

by wgdavis3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon-Michael Pardue
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2022 -

Tom Wood Honda responded

I'm disappointed to hear that we missed an opportunity to help you find a vehicle that is right for you. I regret the state in which the car you were interested in was presented to you and will definitely discuss this feedback with my team in-depth. In the meantime, if there is anything I can do to help you with your car search, please give me a call directly. Thank you, Jason Sherwood - General Sales Manager - 765-203-0060

July 27, 2022

Tom Wood worked hard to get the deal I was looking for. I appreciate the time and effort that Cory and the whole team took to get the deal done. I was not the easiest person to deal with. Highly recomme More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAMIEN RICHARDSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory, Zack Logan, Jarred Riddle
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Jul 27, 2022 -

Tom Wood Honda responded

Jeff, Thanks so much for giving Cory and the Tom Wood Honda team a shoutout! It sounds like your visit went off without a hitch and we wish you many safe and happy miles. Take care!

July 26, 2022

Jermaine Sutton was a great salesman. Purchased a 2023 Honda and the experience was smooth. More

by AdamsjL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine (Jay) Sutton
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Jul 26, 2022 -

Tom Wood Honda responded

Thank you for the 5-stars and shoutout to Jermaine! All of us at Tom Wood Honda appreciate your business and hope you enjoy your new 2023 Honda!

July 22, 2022

Service was done per Honda recall dropped car off the then dropped me off at work and the returned my car More

by 61lgerber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey, Jeremy Rodecap, Greg Threet
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Jul 22, 2022 -

Tom Wood Honda responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Tom Wood Honda team. Drive safely, and we hope to see you back!

July 03, 2022

Chris was the salesperson that helped us. He was very helpful and worked very hard to get us exactly what we wanted. Financing went very smoothly as well. More

by Patty.taylor4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Nigh, Jarred Riddle
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Jul 05, 2022 -

Tom Wood Honda responded

We're delighted to read your great rating and review, Patty! Thanks so much for your support of us here at Tom Wood Honda. We will be sure to pass your kind words along to Chris and our team.

June 26, 2022

Was able to get oil change with walk in and I very much appreciated that. More

by CHHonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collin Cook
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Jun 27, 2022 -

Tom Wood Honda responded

We're thrilled that we could accommodate you here at Tom Wood Honda. We hope to see you again in the future!

June 18, 2022

Alec was very pleasant and helpful. He was genuine and helped me find what I was looking for. More

by ryanmphillips13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Huffman
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Jun 20, 2022 -

Tom Wood Honda responded

Ryan, thank you for the great review! We are so glad to hear that you found the right vehicle working with Alec. Drive safely, and we hope to see you back again at Tom Wood Honda!

June 15, 2022

Professional courtesy goes a long way. Second car we have purchased from Tom Wood with outstanding customer relations. More

by PBMARC58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Huffman
Report | Print
Jun 16, 2022 -

Tom Wood Honda responded

We're glad you had yet another fantastic vehicle-buying experience with us! Thank you for the glowing review of Tom Wood Honda and for allowing us to assist - we wish you many safe and joyous miles in your new car!

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