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Tom Wood Honda

Anderson, IN

4.6
1,003 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
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5920 S Scatterfield Rd

Anderson, IN

46013

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Showing 1,003 reviews

September 01, 2024

Ben provided exceptional service. He listened to what we wanted and didn’t stop until he found exactly what we were looking for! More

by Bjp0224
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Tom Wood Honda responded

We're delighted to hear that Ben provided exceptional service and found exactly what you were looking for at Tom Wood Honda. Thanks for sharing your experience!

August 27, 2024

Very helpful finding our vehicle from a far away distance job well done! Very friendly More

by jmskrobot2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Pritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Tom Wood Honda responded

Thanks so much for the 5-star review of Tom Wood Honda!

August 20, 2024

I had an incredibly frustrating experience with this dealership. I drove all the way from NJ to Indiana to pick up a used vehicle, and from the start, things went downhill. During a FaceTime call, the s More

by NickG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Sherwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Sutton
Aug 21, 2024 -

Tom Wood Honda responded

Nick, I'm truly sorry to hear about your frustrating experience. This is definitely not the level of service we strive for, and I apologize for any inconvenience caused. I'd like to discuss this further with you and see how we can make things right. Please reach out when you have a moment. Thank you, Jason Sherwood - General Sales Manager - 765-203-0060.

August 16, 2024

Service was excellent -- as usual. The sales manager was helpful and provided me with the info I needed More

by vc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seevixe
Aug 16, 2024 -

Tom Wood Honda responded

Thanks for the feedback! We're glad to hear our team at Tom Wood Honda provided excellent service and helpful information. We appreciate your continued support!

August 15, 2024

John is very knowledgeable about cars in general and Hondas in particular. His calm,helpful demeanor was appreciated... very intuitive. He guided me through the process without my feeling pressured... b More

by s.markle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Tom Wood Honda responded

We're delighted to hear that John and the team at Tom Wood Honda made your recent visit so easy and enjoyable. We thank you for sharing such positive feedback and look forward to seeing you again in the future!

August 07, 2024

Corey was amazing and very helpful. He went above and beyond to get me what I needed for my trade and to put me in something I loved. More

by jacquelinesue43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Pritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Tom Wood Honda responded

We're delighted to hear Corey went above and beyond for you at Tom Wood Honda. Enjoy your new ride!

August 03, 2024

John was an excellent salesman! ! He was able to make this experience as simple and easy as possible. He was also very kind and helpful with everything I asked. More

by RayeAnne Turner
Recommend Dealer
Yes
Employees Worked With
John Sears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan? Finance manager
Aug 05, 2024 -

Tom Wood Honda responded

RayeAnne, we're delighted to hear that John made your experience smooth and enjoyable at Tom Wood Honda. Thanks for sharing!

August 01, 2024

Service was prompt and professional. I highly recommend them if you need your Honda seviced. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Aug 01, 2024 -

Tom Wood Honda responded

Rick, thank you for recognizing our commitment to prompt, professional service at Tom Wood Honda. We appreciate your recommendation and hope to see you next time!

July 31, 2024

Courteous, knowledgeable, got the job done. During process kept me advised. Waiting room clean and inviting. More

by Drof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service excellent
Jul 31, 2024 -

Tom Wood Honda responded

Thank you for the positive feedback! We're glad to hear that our team at Tom Wood Honda provided courteous and knowledgeable service and that you found our waiting room inviting. We appreciate your support!

July 29, 2024

Lukas was very help through out the process of buying car. He heard all my requirements and needs and gave me many options and suggestions. Even my silliest question was answered with respect and detai More

by Pooja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke McConnaughey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Tom Wood Honda responded

We're delighted to hear that Lukas provided such attentive and respectful service throughout your car-buying journey at Tom Wood Honda. Thanks for sharing this wonderful feedback, and enjoy your new ride!