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Tom Wood Honda

Anderson, IN

Overview
Employees
Reviews
Vehicles
4.6
1,019 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
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5920 S Scatterfield Rd

Anderson, IN

46013

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Showing 1,019 reviews

January 14, 2025

Dealer after several months wait for parts from Honda, were able to replace a sensor that was on recall. Daniel was very polite and courteous. Service completed in a timely manner. More

by llstevens14
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Daniel
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Jan 14, 2025 -

Tom Wood Honda responded

Thank you for your patience during the wait, and we're glad to hear that Daniel provided polite and courteous service at Tom Wood Honda. We appreciate your feedback and are pleased everything was completed in a timely manner!

January 02, 2025

Excellent communication and attention to needed service work that should have been attended to by another dealership. This service center was thorough and addressed all concerns. They went above and beyon More

by MBert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stumpf, Service Dept
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Jan 03, 2025 -

Tom Wood Honda responded

Thank you for recognizing the dedication of our team at Tom Wood Honda! We're delighted to hear that we could address all your concerns and provide thorough service. Your appreciation means a lot to us, and we're here whenever you need assistance in the future!

December 15, 2024

Great customer service friendly people im not picky but did everything to get me into what i wanted would highly recomend. More

by Zach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Huffman
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Dec 16, 2024 -

Tom Wood Honda responded

Zach, we're delighted to hear that our team at Tom Wood Honda provided you with great customer service and helped you find exactly what you wanted. Thanks for the recommendation!

November 26, 2024

My experience at Tom Wood Honda was great! !! Each and every team member I encountered was exceptionally friendly and always made sure I understood the next step in the buying process. More

by stevens.brian.xx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Flec
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Nov 27, 2024 -

Tom Wood Honda responded

Stevens - We're delighted to hear that you had a great experience with our team at Tom Wood Honda! Ensuring clear communication and friendly service is what we strive for. Thank you for choosing us, and enjoy your new vehicle!

November 25, 2024

Great service. Lisa is awesome and nice every time I come in. I originally was coming in for an oil change and rotation then I got a recall on my car I was worried More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Pritt
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Nov 25, 2024 -

Tom Wood Honda responded

Johnny, we're delighted to hear that Lisa provided you with such excellent service at Tom Wood Honda! We'll make sure she knows about your kind words and appreciation. Thanks for sharing your experience with us!

November 23, 2024

It took over an hour from the first info from the service manager to me checking out . I had an oil change and tire rotation. They recommended 9 services which totaled almost 2900 dollars which were all decl More

by wddreger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DAMIEN RICHARDSON
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Tom Wood Honda responded

Thank you for sharing your experience. We strive to provide efficient service, and it seems we fell short during your visit. Your feedback about the additional services is noted, and we're here if you'd like to discuss any concerns further or need clarification on those recommendations. Please feel free to reach out anytime. - Jason Broaddus - Parts & Service Director - 765-203-0993

November 18, 2024

Easy to work with, understood my concerns, work was done as requested and within time. Price was what was quoted. Daniel did a great job. More

by Rizzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in service Department
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Nov 18, 2024 -

Tom Wood Honda responded

We're delighted to hear that Daniel and the team at Tom Wood Honda met your expectations with ease and efficiency. Thank you for sharing your positive experience!

November 14, 2024

Well pleased with service. Dealing with friendly people that were pleasant. Polite to deal with. More

by kbarnard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stumpf
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Nov 14, 2024 -

Tom Wood Honda responded

We appreciate the stellar review here at Tom Wood Honda!

November 14, 2024

4th car purchased. Always get the best affordable deal without compromise. Every time I’ve driven away, I always felt that this is how purchasing a vehicle should feel. More

by DJ Sir Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Pritt
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Nov 14, 2024 -

Tom Wood Honda responded

Thank you for your continued trust in Tom Wood Honda! We're delighted to know that each purchase has met your expectations and left you feeling satisfied. We look forward to serving you again in the future!

October 16, 2024

Fifth car I’ve purchased from TWH & fourth from Corey! I got the all new electric prologue this time & couldn’t be happier!!! More

by chrissymahaffey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Pritt
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Oct 17, 2024 -

Tom Wood Honda responded

Thank you for choosing Tom Wood Honda once again! We're delighted to hear that Corey helped make your fifth purchase a great experience. Enjoy the all-new electric Honda Prologue, and we look forward to seeing you next time!

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