Tom Wood Honda

Give excellent service in a timely manner! Very professional, great communication, easy to work with. Accommodations are clean and well equipped. Everyone is friendly and we are always treate Very professional, great communication, easy to work with. Accommodations are clean and well equipped. Everyone is friendly and we are always treated with dignity and respect. More

After purchasing a fourth family vehicle from Tom Wood they sold us a lemon on the 4th sale. Within 72 hours of purchasing said lemon, we asked them to make it right by allowing us to return the vehicle a they sold us a lemon on the 4th sale. Within 72 hours of purchasing said lemon, we asked them to make it right by allowing us to return the vehicle and transfer all monies onto a different vehicle (one that wasn't spewing antifreeze from a cracked and smashed radiator and cooling fan). They said they would work with us but not give a full allowance of monies paid unless we went way over our budget and practically bought a nearly brand new vehicle. One car we test drove had to be jump started and when we left the dealership it stalled out and would not start again. My wife, son, and I had to walk back to the dealership. Even most of their 2018 and newer vehicles had munor to major damage to them. After numerous attempts to stay within our budget the salesman, Chris, got rude and unhelpful. I spoke with management as well with no success. I informed them after making numerous vehicle purchases that we would not be returning for a 5th. Now I am stuck with a lemon that has cost me a fortune in repairs. Do not buy a car from Tom Wood Honda in Anderson Indiana unless you love being bullied and pressured into a payment that you can't afford. BUYER BEWARE! More

I had a great experience at Tom Wood Honda in Anderson, IN. Everyone was super nice and welcoming. Zach Hisel definitely deserves a special shout-out! IN. Everyone was super nice and welcoming. Zach Hisel definitely deserves a special shout-out! More

Great service and helpful employees especially the agent Alec Huffman….five stars to this guy … Alec Huffman….five stars to this guy … More

They sold me an Equinox and it has more mechanical issues then what it's worth, then showed me the carfax after signing the paper work, I was told I couldn't look at another car. I reached out to Chris Nigh then what it's worth, then showed me the carfax after signing the paper work, I was told I couldn't look at another car. I reached out to Chris Nigh the sales representative and explained the problems and he just said sorry, I called a manager and haven't heard anything back, and I sent a complaint on line and nothing back. I'm 14,000 in the hole. Bad business for money. More

Friendly service and made sure I got the payment I wanted, working with Corey and Jason to get a deal done wanted, working with Corey and Jason to get a deal done More

they never called me back. Just sent me email. They were going to clean the car and check it out. Just sent me email. They were going to clean the car and check it out. More

Won’t go back for service. They tried to up-sell me for services adding up to more than 2,000. Disrespectful They tried to up-sell me for services adding up to more than 2,000. Disrespectful More

Great working with everyone, especially Michele Izbicki! My daughter was buying her first car, and the experience was wonderful! Michele was great to work with, and not pushy at all. The process was very My daughter was buying her first car, and the experience was wonderful! Michele was great to work with, and not pushy at all. The process was very quick, and pleasant! Thank you Michele and team! More

Chris Nigh is the guy you should go in an ask for immediately! Chris went above and beyond to make the deal that I needed desperately to work. Chris worked extremely hard with me during the day eve immediately! Chris went above and beyond to make the deal that I needed desperately to work. Chris worked extremely hard with me during the day even though I was not able to be present at the dealership. Chris' communication skills were above average throughout the time that he was making the deal happen. In this case, for Chris, this was not just a transaction for him. He understood my needs and as a family man himself, he showed empathy in every way possible. Chris was willing to drive the vehicle to my location without any hesitation. This interaction was truly one of a kind. If you are wanting a similar experience, look for Chris Nigh at Tom Wood Honda. Thank you again on behalf of my daughter and I!!!! More