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Tom Wood Honda

Anderson, IN

Overview
Employees
Reviews
Vehicles
4.6
1,023 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
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5920 S Scatterfield Rd

Anderson, IN

46013

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Showing 1,023 reviews

September 08, 2023

Jay made the buying process smooth and has great communication and is always available for questions. More

by AdamsjL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Sutton
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Sep 10, 2023 -

Tom Wood Honda responded

We're glad to know that Jay made your buying process smooth and was always available for any questions at Tom Wood Honda. Thanks for the positive feedback!

September 06, 2023

I had an great experience working with Jay. I’m definitely referring all my friends and family. More

by Tiarra B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Sutton
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Sep 06, 2023 -

Tom Wood Honda responded

Thank you for sharing your top-notch experience with Jay at Tom Wood Honda! Have a lovely day!

August 31, 2023

I made an online inquiry and they responded promptly. Throughout my transaction with them I can say they were very responsive on all channels- emails and phone calls More

by ud
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Patterson
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Aug 31, 2023 -

Tom Wood Honda responded

We're glad to know that our team at Tom Wood Honda was able to provide you with prompt and responsive service! We appreciate your feedback!

July 23, 2023

Called for service for Emissions System Problem message. They scheduled it for Saturday only to find out after they had the car that Diagnostic support was out on Saturday and they could not diagnose the p More

by Nevermore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa
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Jul 24, 2023 -

Tom Wood Honda responded

Nevermore, I apologize for the inconvenience you experienced with scheduling your service appointment. We strive to provide efficient and straightforward service, so it's disappointing to hear that we have left the wrong impression. I would like to speak with you to see what more I can do to help fix things. If you are willing to discuss this further, please don't hesitate to reach out. Best, Jason Broaddus - Service and Parts Director - 765-203-0993

July 19, 2023

did not contact me. what can i say i was looking forward to hearing from them but nothing I checked my spam folder also. More

by jloncosky
Recommend Dealer
No
Employees Worked With
Jon-Michael Pardue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Logan, Charles Hamilton, Jordan Jessup, Earl Berkebile, David Rees, Austin Coffel, Alec Huffman
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Jul 20, 2023 -

Tom Wood Honda responded

I apologize for the lack of communication on our end. We strive to be responsive and it's disappointing that we missed the mark in this case. I would like to personally assist you with your inquiry, so please reach out to me at your earliest convenience. Thank you, Jason Sherwood - General Sales Manager - 765-203-0060

July 15, 2023

When my car had to be serviced, Christian was fabulous and very helpful! They kept in contact with the process, very appreciative! More

by Cheryl Ashby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Brantlinget
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Jul 17, 2023 -

Tom Wood Honda responded

Cheryl, thank you for the review! We're glad to hear that Christian provided you with fabulous and helpful service. We appreciate your kind words and hope to see you again at Tom Wood Honda in the future!

June 30, 2023

Jon was great to deal with. He was very patient with all our questions and he is very knowledgeable. More

by tjgeesaman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Pardue
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Jul 03, 2023 -

Tom Wood Honda responded

Thank you for leaving us a 5-star review! We're glad to hear that Jon provided excellent service and answered all of your questions. We appreciate your business and hope to see you again at Tom Wood Honda!

June 26, 2023

Friendly staff. Clean. Needs to have a vending machine for customers who have to wait for a longer time More

by dturner1966
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Woman who checked me in and out
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Jun 27, 2023 -

Tom Wood Honda responded

Thank you for your feedback. We appreciate your positive comments about our friendly staff and clean environment. We have made note of your suggestion regarding a vending machine, and we will definitely consider it moving forward. If there's anything else we can do to improve your visit, please let me know. Thank you, Damien Richardson - General Manager - 765-203-0015

June 26, 2023

Pretty cool place I only dislike that it was an hour away which I guess isn’t to bad for a new vehicle More

by vonte902
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alec Huffman
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Jun 27, 2023 -

Tom Wood Honda responded

Thank you for the review! We're glad to hear that you had a positive experience at Tom Wood Honda, despite the distance. We appreciate your feedback and hope to see you again in the future!

June 12, 2023

Alec was awesome. My husband and I walked around and Alec was very laid back and easy to work with. He made the whole process very easy and stress free. We were very t More

by katelynd.havice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Huffman
Report | Print
Jun 12, 2023 -

Tom Wood Honda responded

We're thrilled to hear Alec provided an easy and stress-free car-buying experience for you and your husband at Tom Wood Honda. It's wonderful to know you left with exactly what you were looking for. Thank you for sharing your positive review, and we hope to see you back!

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