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Tom Wood Honda

Anderson, IN

4.6
1,006 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
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5920 S Scatterfield Rd

Anderson, IN

46013

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Showing 1,006 reviews

June 26, 2023

Pretty cool place I only dislike that it was an hour away which I guess isn’t to bad for a new vehicle More

by vonte902
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alec Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Tom Wood Honda responded

Thank you for the review! We're glad to hear that you had a positive experience at Tom Wood Honda, despite the distance. We appreciate your feedback and hope to see you again in the future!

June 26, 2023

Friendly staff. Clean. Needs to have a vending machine for customers who have to wait for a longer time More

by dturner1966
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Woman who checked me in and out
Jun 27, 2023 -

Tom Wood Honda responded

Thank you for your feedback. We appreciate your positive comments about our friendly staff and clean environment. We have made note of your suggestion regarding a vending machine, and we will definitely consider it moving forward. If there's anything else we can do to improve your visit, please let me know. Thank you, Damien Richardson - General Manager - 765-203-0015

June 12, 2023

Alec was awesome. My husband and I walked around and Alec was very laid back and easy to work with. He made the whole process very easy and stress free. We were very t More

by katelynd.havice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Tom Wood Honda responded

We're thrilled to hear Alec provided an easy and stress-free car-buying experience for you and your husband at Tom Wood Honda. It's wonderful to know you left with exactly what you were looking for. Thank you for sharing your positive review, and we hope to see you back!

June 12, 2023

Purchased a car 5/21/23. Used, the day after driving off the lot I had a flat (not the fault of the dealership), however the spare that was in the car does not fit the vehicl More

by Amber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Cooper
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechele Izbicki
Jun 13, 2023 -

Tom Wood Honda responded

Thank you for taking the time to share your experience, Amber. We're so sorry that we have let you down with our service after purchasing a vehicle from us. At Tom Wood Honda, we strive to provide attentive support to our clients throughout the purchase and after. I apologize for the delay in our communication and will reach out to you shortly. Jason Broaddus - Service and Parts Director - 765-203-0993

Jun 19, 2023 -

Amber responded

I never did get this call. A customer should never have the run around that I have gotten with this whole experience. When I picked my vehicle up I was assured that the vehicle would be fine to drive until it was sent over to another dealership to address the transmission issues. Again I was on an interstate with my children.. The transmission decided it wasn't going to shift any more. So now I have a vehicle I STILL can't drive...

May 30, 2023

Jay was our salesman and he was super helpful at showing us the car/truck we wanted to see. Once we decided what we wanted he then took the time to go over the truck inside and out with us and showed us all More

by Agrace78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Sutton
May 30, 2023 -

Tom Wood Honda responded

We're thrilled to hear that Jay was able to provide helpful and efficient service during the sales process here at Tom Wood Honda. Congratulations on your new Honda Ridgeline and we hope you enjoy it for many miles to come!

May 23, 2023

Alexander was very professional and knowledgeable. Has been very responsive to all of my questions and concerns. More

by johnashbaugh72
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alec Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Tom Wood Honda responded

Thank you for the review, John! we are so glad to hear that Alexander delivered such a successful purchase experience. Drive safely, and we hope to see you back at Tom Wood Honda!

May 10, 2023

Good service. Logan is an excellent sales person. He took the time to walk me through my radio etc. More

by ConnieA
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Briel
May 10, 2023 -

Tom Wood Honda responded

We're so happy to hear that your experience at Tom Wood Honda was a positive one, Connie! Thanks for highlighting Logan's excellent service and expertise. Please let us know if we can do anything else to assist you. Take care!

May 03, 2023

Will never go to another dealership for my Hondas! Great customer service! I always work with Austin Coffel and have bought 4+ cars from him over the years. He is great at what he does! More

by ONE HAPPY CUSTOMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAMIEN RICHARDSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Coffel
May 03, 2023 -

Tom Wood Honda responded

We are pleased to know that you trust Tom Wood Honda to get the job done! It's wonderful to hear about your positive experiences with Austin, and we will be sure to pass on the kind words. Drive safely, and we hope to see you again down the road!

April 27, 2023

Corey Pritt has been amazing to work with. We will continue to work with him. Overall, Tom Wood Honda has been the best dealer for us. I definitely recommend this dealership. More

by daice1473
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Pritt
Apr 28, 2023 -

Tom Wood Honda responded

Thank you for the review! We love hearing about how amazing Corey was and the great experience you had working with us here at Tom Wood Honda. We appreciate your business and hope to see you back again down the road!

April 26, 2023

👎👎👎. At Tom Wood honda they are driven by 3 principles Honor Integrity Loyalty. Stay away from Tom Wood Honda in Anderson. I saw a 1999 Toyota Camry adver More

by Cathi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jon-Michael Pardue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Cooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechelle
Apr 27, 2023 -

Tom Wood Honda responded

Cathi, I'm sorry to hear about the issues you've experienced with your vehicle, as I understand how frustrating this can be. We strive to make the purchasing process go smoothly, and it is disappointing that we left the wrong impression. I would appreciate another chance to speak with you to see what more we can do to help fix things. If you are willing to discuss this further, please feel free to reach out. Best, Jason Sherwood - General Sales Manager - 765-203-0060

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