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Tom Wood Honda
Anderson, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I made an online inquiry and they responded promptly. Throughout my transaction with them I can say they were very responsive on all channels- emails and phone calls Throughout my transaction with them I can say they were very responsive on all channels- emails and phone calls More
Called for service for Emissions System Problem message. They scheduled it for Saturday only to find out after they had the car that Diagnostic support was out on Saturday and they could not diagnose the p They scheduled it for Saturday only to find out after they had the car that Diagnostic support was out on Saturday and they could not diagnose the problem. So a wasted trip More
did not contact me. what can i say i was looking forward to hearing from them but nothing I checked my spam folder also. what can i say i was looking forward to hearing from them but nothing I checked my spam folder also. More
Jon was great to deal with. He was very patient with all our questions and he is very knowledgeable. He was very patient with all our questions and he is very knowledgeable. More
Alec was awesome. My husband and I walked around and Alec was very laid back and easy to work with. He made the whole process very easy and stress free. We were very t My husband and I walked around and Alec was very laid back and easy to work with. He made the whole process very easy and stress free. We were very thankful we chose this dealership and left within 2 hours with my car! More
Purchased a car 5/21/23. Used, the day after driving off the lot I had a flat (not the fault of the dealership), however the spare that was in the car does not fit the vehicl Used, the day after driving off the lot I had a flat (not the fault of the dealership), however the spare that was in the car does not fit the vehicle I purchased, this left me stranded on I-70 with my two children. Moving forward, the engine light came on 3 days after purchase, which came back to throwing 3 codes for evap. When I had the dealership inspect the vehicle they estimated me at $3,800 in repairs. After so much back and forth we were able to get it down to where I am only paying $500 for the repairs. However the vehicle went in 2 weeks ago tomorrow, and I still have no idea what is going on with it. I was told the motor mounts are bad (Which they replaced the motor in February of this year, how would they not check the motor mounts when replacing a motor is beyond me), and the struts were completely blown. Now they are just telling me "There is still a hard shift and vibration", but that was last week and I still have no update even with speaking directly with the Service Manager (Mind you who promised a call back last Friday, which I still have not received) Massive lack of communication, and selling cars that fall apart 3 days after driving them off of the lot. More