Tom Wood Honda

This is a small dealership but one staffed with competent, honest, service-oriented personnel. I have been a customer since 2/2000 and have never been dissatisfied with any of the services provide competent, honest, service-oriented personnel. I have been a customer since 2/2000 and have never been dissatisfied with any of the services provided or questioned the need for them. They are all totally open and direct when making suggestions or recommendations for improvements or service. I would put this group up against any dealership I have dealt with over the past 40+ years of dealing with automobile servicing organizatons, bar none. More

I went for an oil change. The service area brought me my filters for review. The staff is always very friendly and the waiting area always has coffee, television and things to read. I always have a good e filters for review. The staff is always very friendly and the waiting area always has coffee, television and things to read. I always have a good experience here. I am a repeat customer of the last 5 years or so. More

The entire experience was great. I called and asked about a 2008 Odyssey EX-L in certain colors, and Doug and Patrick helped me get the van that I wanted. I called around to several dealers in Indiana about a 2008 Odyssey EX-L in certain colors, and Doug and Patrick helped me get the van that I wanted. I called around to several dealers in Indiana and also visited my local ones, so I knew what price I was looking for. I named my price for the van and the trade in, and Doug and Patrick said that it would be possible, or very close (of course they have to evaluate the trade in in person). Before telling me the price was very possible, they checked with the owner to be sure that the price was at least very close to what he would agree to. The phone-quote for the new van was honored. We got to within $300 of my ideal price for my trade-in, which made me happy with the deal, since it's impossible to give a firm quote on a trade in over the phone. I negotiated, but I love to negotiate. I felt no high pressure at any time. They traded with another dealer to get the color I wanted, and didn't pressure me to get a color or trim-level that was in stock. The best thing was the overall friendly attitude and helpfulness. The finance guy did not do any high pressure stuff, and was quick but thorough. We were in and out of the finance office within a half hour. I feel like they were very trustworthy in their dealings - a feeling I have not gotten at some other dealerships in the area. They do a really fun thing when you buy your car - they kind of hide it under a car cover and then unveil it for you, so you can see it in all of its shiny glory. I highly recommend Tom Wood Honda. More

Warranty service for 07 Civic. Went in for recall on waterpump. They also found two other recalls I did not know about and fixed them too. Whole experience took about 1 hour. Good experience. Had an waterpump. They also found two other recalls I did not know about and fixed them too. Whole experience took about 1 hour. Good experience. Had an appointment and service was right on time. Very satisfied. More

Have dealt with them for 9 years. Always excellent during that time. Bought an Odyssey from them and they also service an Accord for us. My only 4 rating comes from two different occasions when th during that time. Bought an Odyssey from them and they also service an Accord for us. My only 4 rating comes from two different occasions when they had trouble repairing a sliding door on the Odyssey. Both times I had to make trips back before the door would close properly. But both times it was fixed, so it's really a 4-1/2 rating. I highly recommend this dealership. Great cars, great service! More

I have purchased two (2) CRVs from this dealership and have always relied on them for service to the autos. Appointments are easy to make, service is quickly and expertly accomplished. It is always a pl have always relied on them for service to the autos. Appointments are easy to make, service is quickly and expertly accomplished. It is always a pleasant experience to work with this dealership. More

Everyone at the dealership was very helpful when I purchased my new car. I would definitely recommend them to anyone! purchased my new car. I would definitely recommend them to anyone! More