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Tom Wood Honda

Anderson, IN

4.6
1,020 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
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5920 S Scatterfield Rd

Anderson, IN

46013

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Showing 1,020 reviews

January 27, 2024

Everyone at Tom Wood Honda in Anderson is welcoming and polite! I’ve always had good experiences with this dealership! More

by ashhaesthetic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon-Michael Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Sutton, Ben Patterson
Jan 29, 2024 -

Tom Wood Honda responded

We're so glad to know you've had consistently good experiences with us at Tom Wood Honda. Thanks for sharing your positive feedback!

January 24, 2024

This was the first time we bought a car from Tom Wood and we are very pleased with their service and Jay Sutton. We just had the oil changed and again another good experience. More

by Ltimmons1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Sutton
Jan 24, 2024 -

Tom Wood Honda responded

We're delighted to know that your first experience with Jay and our team at Tom Wood Honda has been so positive. We appreciate the feedback and look forward to working with you again in the future! Thanks for trusting us with your business!

January 23, 2024

Customer Service and experience was excellent and the Honda team was very welcoming! We were in and out! Thanks! More

by Spring1971Marla.spring
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Tom Wood Honda responded

We're so glad to know that you had an excellent experience with our team at Tom Wood Honda! Thanks for the positive feedback and we hope to see you again soon. Safe travels in your new car!

January 23, 2024

Great service. Jonathon got my car in for a routine oil change. Had a bit of a wait with a lot of customers arriving but it was still as good as I always expect and More

by marita
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon
Jan 23, 2024 -

Tom Wood Honda responded

We're glad to know you had a great experience with our service team at Tom Wood Honda! We always aim for efficiency and we appreciate your patience during the busy times. Enjoy that clean car, and see you next time when it's due for another check-up!

January 20, 2024

Jay was incredible! I can’t recommend him enough to friends and family who are looking for a new car! He made the entire process very easy, quick and kept everything str More

by Sydney Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Sutton
Jan 22, 2024 -

Tom Wood Honda responded

Sydney, we're so glad to know that Jay made your car-buying experience at Tom Wood Honda a breeze! We appreciate the recommendation and look forward to assisting you with all of your future purchases.

January 20, 2024

Jay was very helpful and knowledgeable. He made the process of getting a new car very easy for me! I will definitely be referring him to family and friends. More

by emilyS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Sutton
Jan 22, 2024 -

Tom Wood Honda responded

Emily, we're delighted to know Jay was able to assist you in your car-buying journey at Tom Wood Honda. Thanks for the referral and enjoy your new ride!

January 17, 2024

Bought 2010 dodge nitro. On way home check engine lite came on tire pressure gage came on saids change oil and if your wearing your seatbelt it dings like you don’t have one More

by user
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ben Patterson
Feb 21, 2024 -

Tom Wood Honda responded

This feedback is quite disappointing to receive. After you test-drove the vehicle several times, we agreed to replace both the battery and windshield, completing our end of the agreement. As explained in the final contract, the vehicle was sold "as is," however, it seems that there was a misunderstanding when you returned three weeks post-purchase with additional issues. Please contact me directly if I can clear up any remaining confusion. Thank you, Jason Sherwood - General Sales Manager - 765-203-0060

January 15, 2024

Jay was very helpful to us in purchasing our vehicle. He took his time and answered all of our questions and concerns. We would recommend him to family and friends. More

by Ray
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Sutton
Jan 16, 2024 -

Tom Wood Honda responded

Ray, it's great to know that Jay was able to assist you effectively with your purchase at Tom Wood Honda. We appreciate the recommendation and we're here for any future needs!

January 13, 2024

Worked with us on phone as much as possible, were ready when we got there and sales staff was very informative. Second purchase at dealer in 5 year period. Highly recommended! Corey was awesome! More

by T Rader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Pritt
Jan 15, 2024 -

Tom Wood Honda responded

We're so glad to know that you had a positive experience with us at Tom Wood Honda, especially with Corey! It's great to see customers returning for their second purchase. We appreciate your recommendation and look forward to serving you again in the future!

January 10, 2024

Jay was great. Very friendly and helpful. My only complaint is the dealer's added fees tacked on beyond sales tax. I certainly would liked to know in advance that u More

by Csfisher03
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Sutton
Jan 10, 2024 -

Tom Wood Honda responded

We appreciate your feedback and are glad to know that Jay provided great service. Our apologies for the confusion regarding added fees - we'll work on improving our communication about these in the future. If you have any additional concerns, please be sure to reach out directly to our team at Tom Wood Honda. Thank you!

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