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Tom Wood Honda

Anderson, IN

4.6
1,012 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
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5920 S Scatterfield Rd

Anderson, IN

46013

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Showing 1,012 reviews

January 13, 2024

Worked with us on phone as much as possible, were ready when we got there and sales staff was very informative. Second purchase at dealer in 5 year period. Highly recommended! Corey was awesome! More

by T Rader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Pritt
Jan 15, 2024 -

Tom Wood Honda responded

We're so glad to know that you had a positive experience with us at Tom Wood Honda, especially with Corey! It's great to see customers returning for their second purchase. We appreciate your recommendation and look forward to serving you again in the future!

January 10, 2024

Jay was great. Very friendly and helpful. My only complaint is the dealer's added fees tacked on beyond sales tax. I certainly would liked to know in advance that u More

by Csfisher03
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Sutton
Jan 10, 2024 -

Tom Wood Honda responded

We appreciate your feedback and are glad to know that Jay provided great service. Our apologies for the confusion regarding added fees - we'll work on improving our communication about these in the future. If you have any additional concerns, please be sure to reach out directly to our team at Tom Wood Honda. Thank you!

January 09, 2024

After searching several dealerships we chose this one due to their persistence but without the annoyance you usually get. They were very friendly and helpful. I think we test drove an annoying amount of veh More

by Melissa&MichaelParke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke McConnaughey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Tom Wood Honda responded

Congrats on your new ride, Melissa and Michael! We're glad to know that our team at Tom Wood Honda provided a 5-star car-buying experience for you - ensuring complete customer satisfaction is always our aim. Thanks for your kind words and confidence!

January 09, 2024

We enjoyed working with John when purchasing a vehicle. He was knowledgable about the product and was enjoyable to interact with. He was engaged throughout the interaction and made the process easy and com More

by mfry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Sears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Tom Wood Honda responded

We're glad to know that John was able to make your car-buying experience enjoyable and comfortable at Tom Wood Honda. Thanks for the positive feedback — we appreciate it!

January 05, 2024

Overall we had a great experience! Everyone was very friendly and we did not feel rushed or pressured at all. Jay was able to answer all of our questions and was great to work with. Th More

by Katie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dillon Ruggles, Daniel Zettel, Jay Sutton
Jan 05, 2024 -

Tom Wood Honda responded

Katie, we're delighted to know you had a great experience at Tom Wood Honda. It's wonderful that Jay was able to assist and make the process smooth for you. Thanks for sharing your feedback!

January 04, 2024

The whole process from start to finish was excellent. Best car buying experience I have ever had! I really appreciate all the assistance from Johnathan and his team. Everything from vehicle selection More

by rwagner007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Tom Wood Honda responded

We're delighted to know that you had an excellent car-buying experience with Jonathan and the rest of our team at Tom Wood Honda. Thanks for sharing your positive feedback, we truly appreciate it!

Jan 04, 2024 -

rwagner007 responded

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Jan 04, 2024 -

rwagner007 responded

I would also like to highlight one other thing. This is not related to my recent purchase, but more to the reason I chose Tom Wood. I have had a long history of great experiences with the service department at Tom Wood Honda in Anderson. I really value the great customer service that I have had over the years and that extends now to this recent purchase. Thanks again!

December 31, 2023

Everyone here is so nice. There service department is top notch. Pleasure to do business her! More

by Bg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jan 02, 2024 -

Tom Wood Honda responded

It's a pleasure to do business with you as well here at Tom Wood Honda! Thank you for your support and five-star review.

December 30, 2023

Jermaine was very helpful and professional! ! Would recommend him when looking for a vehicle. I am a satisfied customer! More

by Anjillm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Sutton
Jan 02, 2024 -

Tom Wood Honda responded

We're so glad to know that you had a great experience with Jermaine at Tom Wood Honda! Your recommendation means the world to us. Enjoy your new vehicle and thank you for being our customer!

December 29, 2023

The experience was great. They were quick to get the vehicle we wanted. They made the whole experience great. More

by Dockreya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Pritt, Alec Huffman
Jan 02, 2024 -

Tom Wood Honda responded

We're so glad to know you had a great experience with us at Tom Wood Honda! We always aim for efficiency and satisfaction. Enjoy your new vehicle, and thank you for the positive review!

December 21, 2023

The communication with this dealer was very poor. I was never called about my vehicle and upon calling with questions, I never got my questions answered either. This was disappointing considering it More

by Amk012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian
Dec 22, 2023 -

Tom Wood Honda responded

I'm sorry to read about your experience with us. It's crucial for us to maintain open and timely communication with our customers, especially during a repair process. I apologize if we fell short of this expectation in your case. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you, Jason Broaddus - Service and Parts Director - 765-203-0993

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