Back

Tom Wood Honda

Anderson, IN

4.6
1,016 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
Contact Dealership

5920 S Scatterfield Rd

Anderson, IN

46013

Directions

By Type

Showing 1,016 reviews

March 13, 2025

Lisa need a raise asap ! !! Or be promoted asap !! She always looking after the customers please give her something !!! She always has the best attitude and personality and al More

by Kayholbrook07
Recommend Dealer
Yes
Employees Worked With
John Sears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisaaaaaaaaaaa :$
March 12, 2025

Luke, Bob, and Dillon did an excellent job. Luke was the salesman and took excellent care of us. More

by JoeNorton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke McConnaughey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Tom Wood Honda responded

Joe, thanks for taking the time to leave Tom Wood Honda a five-star review! It's great to hear that Luke, Bob, and Dillon did a wonderful job. Enjoy your new ride!

March 02, 2025

Very kind customer service and very helpful explanation. Very good service time for the job More

by Cristi Brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Fles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Tom Wood Honda responded

The team at Tom Wood Honda loves seeing great reviews! Thank you, Cristi!

February 19, 2025

My son took my 2023 Honda Civic Sport in for scheduled oil change on 2/14/2025. Text message link that was sent to my phone stated said oil change would be $38. I thought it was extremely low cost. Whe More

by chrissymahaffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DAMIEN RICHARDSON
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Broaddus, service mgr & "John" service advisor
Feb 19, 2025 -

Tom Wood Honda responded

Thank you for sharing your detailed experience with us. It's concerning to hear about the discrepancies and lack of communication regarding your vehicle's service, as well as past issues you've encountered. We sincerely apologize for any inconvenience this has caused and understand why you'd feel frustrated. If there's anything further we can do to address these concerns or if you'd like to discuss this matter in more detail, please don't hesitate to reach out directly. Thank you, Jason Broaddus - Parts & Service Director - 765-203-0993

February 07, 2025

Honestly, we could not have asked for a better salesman. John was very knowledgeable and very kind. He is so personable and our experience was phenomenal. we will be coming back to john for our second vehic More

by alainadanae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Tom Wood Honda responded

It's fantastic to hear that John made your experience at Tom Wood Honda so memorable! We look forward to welcoming you back for your second vehicle. Thank you for the kind words!

January 31, 2025

Service was exceptional. All requested work was done well and in the estimated time frame. More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Daniel in Service Department.
Jan 31, 2025 -

Tom Wood Honda responded

Thank you for stopping by to leave Tom Wood Honda a wonderful review!

January 25, 2025

Excellent Service -After months of waiting for the part - the fuel pump Recall was completed at our Tom Wood Honda - Cody was an excellent Service advisor - Highly recommended ... More

by kagandjag
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Pritt
Jan 27, 2025 -

Tom Wood Honda responded

Thank you for your patience and kind words. We're glad to hear Cody provided excellent service during your visit at Tom Wood Honda. We appreciate the recommendation and are here if you need anything else!

January 14, 2025

Dealer after several months wait for parts from Honda, were able to replace a sensor that was on recall. Daniel was very polite and courteous. Service completed in a timely manner. More

by llstevens14
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Daniel
Jan 14, 2025 -

Tom Wood Honda responded

Thank you for your patience during the wait, and we're glad to hear that Daniel provided polite and courteous service at Tom Wood Honda. We appreciate your feedback and are pleased everything was completed in a timely manner!

January 02, 2025

Excellent communication and attention to needed service work that should have been attended to by another dealership. This service center was thorough and addressed all concerns. They went above and beyon More

by MBert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stumpf, Service Dept
Jan 03, 2025 -

Tom Wood Honda responded

Thank you for recognizing the dedication of our team at Tom Wood Honda! We're delighted to hear that we could address all your concerns and provide thorough service. Your appreciation means a lot to us, and we're here whenever you need assistance in the future!

December 15, 2024

Great customer service friendly people im not picky but did everything to get me into what i wanted would highly recomend. More

by Zach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Huffman
Dec 16, 2024 -

Tom Wood Honda responded

Zach, we're delighted to hear that our team at Tom Wood Honda provided you with great customer service and helped you find exactly what you wanted. Thanks for the recommendation!

1
...