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Tom Wood Ford

Indianapolis, IN

4.3
409 Reviews

3130 E 96th St

Indianapolis, IN

46240

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409 Reviews of Tom Wood Ford

August 12, 2022

I was in from out of town and couldn't have been taken care of any better than if I was in my hometown! Tammy Shaw was extremely kind, courteous and went above and beyond! I highly recommend Tom Wood Ford More

by jlf_275
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Shaw
Aug 12, 2022 -

Tom Wood Ford responded

Thank you for stopping in at Tom Wood Ford and leaving us a five-star review! We are thrilled that Tammy was courteous and went the extra mile to ensure you were happy. Safe travels!

August 11, 2022

Great CUSTUMER service , the details to , outstanding from Brandon .. we will highly Recomend if any one looking to purchase a vehicle .. take your time and talk to tom wood ford . More

by Gonzalez-construction
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Gutierrez
Aug 11, 2022 -

Tom Wood Ford responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Brandon. Drive safely, and we hope to see you again at Tom Wood Ford!

August 11, 2022

This dealership is amazing! I dealt with Tammy Shaw and her customer service was stellar! Tammy was so genuine and made me feel like family. I would highly recommend this deal More

by Kerybery1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Shaw
Aug 11, 2022 -

Tom Wood Ford responded

We are blushing! Thanks for sharing your appreciation of Tom Wood Ford and of Tammy. When we see words like this, we know we're doing things right. Until next time!

August 11, 2022

You should absolutely buy a car from Tom Wood Ford. Especially Michael Baldwin. He will take care of you like you are family from the minute you walk through the door! More

by SH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Baldwin
Aug 11, 2022 -

Tom Wood Ford responded

We couldn't ask for a better review! Michael will definitely appreciate the shout-out. Many safe and happy miles from your Tom Wood Ford family!

August 10, 2022

Great experience from beginning to end. From the offer on my trade-in to signing the paperwork. No hassle, clean showroom, great people. Michael Baldwin was extremely professional and court More

by JS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Baldwin
Aug 10, 2022 -

Tom Wood Ford responded

We are delighted that Michael and our team gave you a five-star experience! Thank you for choosing Tom Wood Ford and for sharing your support on our page. Enjoy your new Ford Explorer!

August 10, 2022

Dalton was very helpful and knowledgeable! He answered all of my questions and made me feel welcome! More

by Vrm82295
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Brown
Aug 10, 2022 -

Tom Wood Ford responded

Thank you for the 5-stars and shoutout to Dalton's stellar customer service! All of us at Tom Wood Ford hope you have an awesome day!

August 10, 2022

Dalton Brown was awesome! He answered all my silly questions. Thanks again for all your help! More

by chughes6689
Recommend Dealer
Yes
Employees Worked With
Dalton Brown
Aug 10, 2022 -

Tom Wood Ford responded

It is gratifying to know that you had such a great time working with Dalton! Thank you for choosing Tom Wood Ford and for sharing your experience. Wishing you safe and happy driving ahead!

August 10, 2022

The service and staff were professional and patient. Tammy was extremely helpful and courteous. I highly recommend Tom Wood Ford. More

by Missy D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Shaw
Aug 10, 2022 -

Tom Wood Ford responded

Thank you for the review. We are happy to hear that the team was professional and pleasant. We appreciate the kind words, see you again next time here at Tom Wood Ford!

July 23, 2022

I want to make note for Patrick Wade and Hank Bainbridge-Blocker for their ultra professionalism and friendly attitude. They went above and beyond their service for us. Patrick treated us as frie More

by dragonsrule455
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Wade, Hank Bainbridge-Blocker
Jul 25, 2022 -

Tom Wood Ford responded

Thank you for highlighting Patrick and Hank's hard work! It means a great deal that the Tom Wood Ford team was able to find you a car you're sure to love and we wish you many safe and happy miles. Have a great day!

July 15, 2022

Everyone was extremely kind and knowledgeable. Cherie went above and beyond to help my son with his first car purchase. More

by stephanie.1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie
Jul 15, 2022 -

Tom Wood Ford responded

Kind and knowledgeable is the type of service we aim to deliver, Stephanie! Thank you for the exceptional review and for allowing Tom Wood Ford to assist you - we wish your son many joyous miles in his first car!

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