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Tom Wood Ford

Indianapolis, IN

4.3
409 Reviews

3130 E 96th St

Indianapolis, IN

46240

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409 Reviews of Tom Wood Ford

October 04, 2022

Jack was extremely helpful, made the process fun and easy would highly recommended and will go back More

by T.H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Turner
Oct 04, 2022 -

Tom Wood Ford responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Jack. Drive safely, and we hope to see you back at Tom Wood Ford!

September 24, 2022

It took hours to get a car loan and then when we were told that we were finally approved the car payment was $500 a month then the manager talk to us into adding an additional gap insurance which was an More

by rdupree233
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
We do not remember the salesman’s name
Sep 26, 2022 -

Tom Wood Ford responded

I am sorry to see that your car-buying experience was not a positive one. We strive to wow our valued guests with top-notch service and it is concerning to see that you are unsatisfied with the sales process thus far. Please give me a call when you have a moment and I will be happy to help you in any way that I can. Thank you for your feedback, Tyler Shogren - General Sales Manager - 317-848-6729

August 24, 2022

Tammy the receptionist was amazing. Everyone was busy and she greeted us with a warm and friendly smile and saw to it we were promptly assisted. More

by ckay528hz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy the Receptionist
Aug 24, 2022 -

Tom Wood Ford responded

We're delighted Tammy welcomed you into the Tom Wood Ford establishment and provided you with a great experience. Please let us know if there is anything else we can do for you!

August 24, 2022

Everyone from service to sales try hard to provide a great experience while at the dealership. More

by Cheryle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy front office receptionist , Stephen Turner, MARK HUME , TYLER SHOGREN
Aug 25, 2022 -

Tom Wood Ford responded

Cheryle, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Tom Wood Ford team. Drive safely, and we hope to see you back again down the road!

August 18, 2022

The receptionist, Tammy Shaw, is great. She is always so pleasant to talk with. She is so helpful. She is a huge asset to Tom Wood Ford. More

by R. Boreen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy Shaw
Aug 18, 2022 -

Tom Wood Ford responded

Thank you for the 5-star review! We will let Tammy know you appreciated her help during your recent visit to Tom Wood Ford. Take care!

August 16, 2022

We use their service for oil changes and tire rotations. They do a great job! More

by Bill W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Shaw
Aug 16, 2022 -

Tom Wood Ford responded

Reviews like this are what we love to see, Bill! Thanks for supporting Tom Wood Ford!

August 16, 2022

Tammy the receptionist Was greeted by a warm welcoming smile ready to assist. Very good first impression. Bus Daddy More

by Bus Daddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TAMMY Receptionist Was greeted by a warm welcoming smile ready to assist
Aug 17, 2022 -

Tom Wood Ford responded

We're overjoyed Tammy demonstrated our commitment to great service with a friendly welcome! Thanks for choosing Tom Wood Ford!

August 15, 2022

Very friendly staff! I was greeted by Tammy as soon as I walked in the door, and she helped answer my questions and directed me where I needed to go. More

by sls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Shaw
Aug 15, 2022 -

Tom Wood Ford responded

Thanks for stopping in at Tom Wood Ford and leaving us a five-star review! We are glad that Tammy and our team left a wonderful impression. It was a pleasure assisting you today!

August 15, 2022

We have worked with Tammy Shaw on several occasions and she is wonderful! She is always helpful, friendly, knowledgeable and professional! We highly recommend Tom Wood Ford!!! More

by kwaller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Shaw
Aug 16, 2022 -

Tom Wood Ford responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Tammy and the Tom Wood Ford team. Drive safely, and we hope to see you back again down the road!

August 15, 2022

Great visit to dealership! Greeted with a smile and friendly customer service by Tammy Shaw. So nice to walk in and have helpful service immediately!!!! More

by page
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Shaw
Aug 16, 2022 -

Tom Wood Ford responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Tammy and the Tom Wood Ford team. Drive safely, and we hope to see you back!

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