
Tom Sparks Auto
Dekalb, IL
Filter Reviews by Keyword
By Type
188 Reviews of Tom Sparks Auto
Our great experience! My husband works in Dekalb, yet we live almost 1 hour away. On a recent trip through town my husband saw an SUV that he thought we would like. We took My husband works in Dekalb, yet we live almost 1 hour away. On a recent trip through town my husband saw an SUV that he thought we would like. We took the 1 hour trip to the dealership and we were not disappointed! Dan, our salesman was friendly and courteous. He explained our purchase without pressure. We were able to test drive the SUV and even purchase it that day. We are so happy with our new Chevy Traverse. We recommended Tom Sparks to our family and friends right away and we will continue to recommend the team at Tom Sparks again and again. More
Very good experience We will return here for our next vehicle Great customer service from all parties involved no haggling and was honest about all aspects of the sale We will return here for our next vehicle Great customer service from all parties involved no haggling and was honest about all aspects of the sale More
Integrity and great service A car dealership with very trustworthy salesmen and an excellent, honest service department. This is our tenth year doing business with Tom Sparks Aut A car dealership with very trustworthy salesmen and an excellent, honest service department. This is our tenth year doing business with Tom Sparks Auto and we look forward to working with them in the future. More
A genuine Small Town Experience Had the unexpected need for a newer, reliable vehicle and I'm so happy that I went with Tom Sparks! This is the 5th car members in my family have purc Had the unexpected need for a newer, reliable vehicle and I'm so happy that I went with Tom Sparks! This is the 5th car members in my family have purchased from Tom Sparks and it all has to do with the quality of the experience. I would send anyone looking for a vehicle to Tom Sparks, even if they had to drive from out of town, because they are a dealer you can trust. More
Our only dealer for years and years This is the only place we go for cars. If Tom Sparks has a car on the lot, it's only because it's "good enough" to sell. Plus, we have absolute conf This is the only place we go for cars. If Tom Sparks has a car on the lot, it's only because it's "good enough" to sell. Plus, we have absolute confidence in the service staff -- no worries that they will give bad advice. More
From Oak Creek Drove over 100 miles on the recommendation from a relative. It was worth the drive. Don't often find a two year old car with 10,000 miles. The salesma Drove over 100 miles on the recommendation from a relative. It was worth the drive. Don't often find a two year old car with 10,000 miles. The salesman was very helpful and we took the car for a test drive without the salesman in the back seat breathing down my neck. Would never happen around Milwaukee. Wrote a check and drove the car home. Also a surprise. Love the car. Had to get a teenager walk me through the electronics. Never thought I'd be talking to a car in my old age. I would make the drive again to buy a car from this dealer and would recommend them to friends. More
Stand behind the sale I have purchased 6 cars here, 5 months after making my last purchase a check engine light signified a serious problem with the engine. I spoke with To I have purchased 6 cars here, 5 months after making my last purchase a check engine light signified a serious problem with the engine. I spoke with Tom and he felt that this was missed during the used car check up they do before re-selling a trade. That being said Tom and his team repaired the car at no cost to me. I will and do Recommend Tom Sparks to anyone looking for a new car! More
Respect Dealing with everyone at Tom Sparks Auto is a pleasant experience. They are not pushy, eager to make a sale and respect each and every person who walk Dealing with everyone at Tom Sparks Auto is a pleasant experience. They are not pushy, eager to make a sale and respect each and every person who walks through there doors. The cars that they have for sale are high quality cars and undergo special testing to be placed on their lot. The salesman are easy to deal with and will make the best offer they can within their limits. We have made three purchases there now and will purchase there in the future. If you are looking for the best deal in town ask for Dan or Ruben and tell them I sent you. More
Buick Regal Great place to buy a vehicle. No pressure, take your time type dealership. You don't find to many places like these anymore. Highly recommended Great place to buy a vehicle. No pressure, take your time type dealership. You don't find to many places like these anymore. Highly recommended More
Excellent Car Buying Experience Buying a new car can be a stressful experience. We went on a Saturday morning to look at and test drive cars. Brad got us set up for test drives, an Buying a new car can be a stressful experience. We went on a Saturday morning to look at and test drive cars. Brad got us set up for test drives, answered all our questions and made the who,e experience quick and easy. The business manager, Ruben, was easy to work with and made the paperwork process less daunting. We took our car home that afternoon and have been incredibly happy with our decision. I look forward to taking my car back for service. They're great to work with. More