Tom Sparks Auto
Dekalb, IL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 172 reviews
No pressure, answered all of my questions (very knowledgeable about the product) My wife and I made an appointment, we were early and he was there to greet us. Very professional without being stuff knowledgeable about the product) My wife and I made an appointment, we were early and he was there to greet us. Very professional without being stuffy. Salesman Brad Mayo, I highly recommend him. More
No pressure, answered all of my questions (very knowledgeable about the product).My wife and I made an appointment, we were early and he was there to greet us. Very professional without being stuf knowledgeable about the product).My wife and I made an appointment, we were early and he was there to greet us. Very professional without being stuffy. Salesman Brad Mayo, I highly recommend him. More
Ruben was the one that helped me get a new truck & was treated right, everything was done nicely and couldn’t have ran smoothly, 10/10 recommend! 😊 treated right, everything was done nicely and couldn’t have ran smoothly, 10/10 recommend! 😊 More
I have used the service department for about 15 years or more and wouldn’t be coming back if I didn’t trust them. They are reasonable and very knowledgeable and wouldn’t go anywhere else!! more and wouldn’t be coming back if I didn’t trust them. They are reasonable and very knowledgeable and wouldn’t go anywhere else!! More
I can’t speak highly enough of Brad Mayo and the team at Tom Sparks. Just purchased my 2nd vehicle from them and the entire process was flawless from start to finish. Excellent customer service, large selec Tom Sparks. Just purchased my 2nd vehicle from them and the entire process was flawless from start to finish. Excellent customer service, large selection of high quality used vehicles. Tested a few out and Brad was kind enough to walk me through the features, benefits, etc. before I took each car for a spin. Reasonable prices and the entire paperwork process was a breeze thanks to Ruben. Even after the sale was complete they took care of a minor issue I had no questions asked - they are going to make sure you walk away feeling completely satisfied with your purchase. Bob in service is fantastic also, great communication and always so pleasant. Rare gem to find this level of genuine, personalized customer service. I would highly recommend this dealer to any friend or family member, very pleased with my experiences and exactly why I will be a loyal repeat customer. More
Purchase was fast they were very patient and I wasn’t rushed into buying they took the time to show me different cars test drive them they understood what I was looking for. Amazing place! rushed into buying they took the time to show me different cars test drive them they understood what I was looking for. Amazing place! More
Great will go back again did what they said,had a issue with brakes said rust build up would been ok 2 to 3 weeks if not wold take care of it. Took it ba will go back again did what they said,had a issue with brakes said rust build up would been ok 2 to 3 weeks if not wold take care of it. Took it back told them still having same issue.They fix it so far no more problems. Happy with everything so far!! More
Friendly Nice The whole place was nice and friendly they were very truthful and very quick with their work.They were very funny and had their employees working hard The whole place was nice and friendly they were very truthful and very quick with their work.They were very funny and had their employees working hard when there wasn't any work. More
Good experience buying a car. Both salesman and finance guy were easy to work with. Car was a reasonable price. I would recommend this dealer to a friend or family member. Both salesman and finance guy were easy to work with. Car was a reasonable price. I would recommend this dealer to a friend or family member. More