Tom Sparks Auto
Dekalb, IL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Tom Sparks Auto has the cleanest selection of vehicles in the area. They are professional, friendly and fast. Very pleasurable vehicle buying experience. The car I purchased from them is absolutely beauti in the area. They are professional, friendly and fast. Very pleasurable vehicle buying experience. The car I purchased from them is absolutely beautiful and runs like a dream. More
Fourth car from Tom Sparks -- again, a great experience. Friendly, informative, reasonable -- overall, again, worth going here for our auto needs. Ruben and Dan are both great to work with. Friendly, informative, reasonable -- overall, again, worth going here for our auto needs. Ruben and Dan are both great to work with. More
I had a strong suspicion the transmission was going out on my 2012 Ford Focus. I had positive feedback from Buick owners. My cousin and her husband recently bought a used Buick at Tom Sparks. They had boug on my 2012 Ford Focus. I had positive feedback from Buick owners. My cousin and her husband recently bought a used Buick at Tom Sparks. They had bought numerous used cars at that dealership too. I was given a ride in the Buick they had recently purchased a few years ago and really liked that car. I knew the size of the car I wanted too. I wanted a Buick Encor, so I went shopping last Sunday. Tom Sparks had three of them on their lot. I fell in love with the tan interior of the blue of the one. I came back the next day and test drove it. I decided I wanted that car and filled out the paperwork before I left. I came back the next day and bought it. The staff is knowledgeable and cordial. The previous place I had my vehicles serviced at said it was one of the places I could go for good service at a reasonable price. The more time I spend in my Encor the more I like it. I have no buyer's remorse. I am looking forward to a long-term relationship at Tom Sparks. More
Me gusto mucho la atención que nos brindo el agente Ruben. De las cosas que me gustó es que no te presionan a nada y te dan la seguridad de que estas haciendo una buena elección. Ruben. De las cosas que me gustó es que no te presionan a nada y te dan la seguridad de que estas haciendo una buena elección. More
First time dealing with Tom Sparks and it won't be the last. Prior to our purchases we talked with people in parking lots if we saw the Sparks name on the vehicle and all had great things to say about sa last. Prior to our purchases we talked with people in parking lots if we saw the Sparks name on the vehicle and all had great things to say about sales and service - a number of those we talked to had purchased cars several times so that's a great recommendation! We purchased 2 SUVs (Buick Envision and a Honda CRV this week and worked with Ruben Perez as well as Dan G when Ruben had a day off. Ruben and Dan were knowledgeable about the products on the lot, patient with both of us - we hadn't purchased a vehicle in 10 years so this was a learning experience! We were also allowed to take the cars to our mechanic for a vehicle inspection, which we appreciated. It's a smaller dealership with a sales force that has been there a long time. I would highly recommend Tom Sparks and in a heatbeat would purchase again from them. Never felt pressured and Ruben was absolutely great to work with. You can tell when they want to know their customer's needs and meet those needs. Thanks Tom Sparks! More
Dan & Reuben are the best! We totally appreciate the honesty @ this dealership. We've purchased from another dealership in the past & were very unhappy, to say the least. Due t We totally appreciate the honesty @ this dealership. We've purchased from another dealership in the past & were very unhappy, to say the least. Due to a friend referring them to us we had used the service dept & were very pleased so we decided this was the place to buy a car!!! More
This was my first time buying a vehicle with financing off of a dealer lot. The experience was very straightforward and pleasant. Ruben was very helpful and more than happy to answer questions and explain off of a dealer lot. The experience was very straightforward and pleasant. Ruben was very helpful and more than happy to answer questions and explain anything I had questions about. More
Ruben and Brad were fantastic to work with. Answered any questions before I even walked on the lot. The whole process was simple and the price was on point. No need to do any haggling. Highly Answered any questions before I even walked on the lot. The whole process was simple and the price was on point. No need to do any haggling. Highly recommend!!! More
I was very upset when I found out my car that was there for service was going to be very expensive to fix. In reality it wasn't worth fixing. Bob was truthful and I appreciate his honesty. Brad the sales p for service was going to be very expensive to fix. In reality it wasn't worth fixing. Bob was truthful and I appreciate his honesty. Brad the sales person was just great. His sense of humor made my bad night turn into a good one. He helped me get financed and showed vehicles within my budget. Really enjoyed working with him. The next day Rubin walked me threw the pile of paperwork. He was so organized and it went real smooth. Bob from service came into the office to make sure Rubin was treating me right. Lol A great team that works there! More