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Tom Sparks Auto

Dekalb, IL

4.9
161 Reviews

216 S. First St.

Dekalb, IL

60115

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Showing 161 reviews

September 29, 2022

No pressure, answered all of my questions (very knowledgeable about the product) My wife and I made an appointment, we were early and he was there to greet us. Very professional without being stuff More

by Lance M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Mayo, Ruben Perez
September 26, 2022

No pressure, answered all of my questions (very knowledgeable about the product).My wife and I made an appointment, we were early and he was there to greet us. Very professional without being stuf More

by Lance M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Perez
September 06, 2022

Ruben was the one that helped me get a new truck & was treated right, everything was done nicely and couldn’t have ran smoothly, 10/10 recommend! 😊 More

by noelcalderon531
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Perez
February 03, 2022

I have used the service department for about 15 years or more and wouldn’t be coming back if I didn’t trust them. They are reasonable and very knowledgeable and wouldn’t go anywhere else!! More

by rperez1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Schmidt and Bob Beckman
June 30, 2021

I can’t speak highly enough of Brad Mayo and the team at Tom Sparks. Just purchased my 2nd vehicle from them and the entire process was flawless from start to finish. Excellent customer service, large selec More

by mlmiller8715
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Mayo, Ruben Perez, Bob Becker
June 26, 2021

Purchase was fast they were very patient and I wasn’t rushed into buying they took the time to show me different cars test drive them they understood what I was looking for. Amazing place! More

by Robyn Jeep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
July 13, 2017

Great will go back again did what they said,had a issue with brakes said rust build up would been ok 2 to 3 weeks if not wold take care of it. Took it ba More

by Gmystic55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
June 08, 2017

Friendly Nice The whole place was nice and friendly they were very truthful and very quick with their work.They were very funny and had their employees working hard More

by AmbitionAltima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Gailey,Ruben Perez
June 05, 2017

Good experience buying a car. Both salesman and finance guy were easy to work with. Car was a reasonable price. I would recommend this dealer to a friend or family member. More

by Corinne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and Ruben
June 01, 2017

Great Car Buying Experience A few months ago a Cadillac SRX caught my eye. I test drove it and loved it. The price range was right but the timing was not so good -- tax time was More

by penagraham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Mayo, Rueben Perez
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