Tom Sparks Auto
Dekalb, IL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 172 reviews
Stand behind the sale I have purchased 6 cars here, 5 months after making my last purchase a check engine light signified a serious problem with the engine. I spoke with To I have purchased 6 cars here, 5 months after making my last purchase a check engine light signified a serious problem with the engine. I spoke with Tom and he felt that this was missed during the used car check up they do before re-selling a trade. That being said Tom and his team repaired the car at no cost to me. I will and do Recommend Tom Sparks to anyone looking for a new car! More
Respect Dealing with everyone at Tom Sparks Auto is a pleasant experience. They are not pushy, eager to make a sale and respect each and every person who walk Dealing with everyone at Tom Sparks Auto is a pleasant experience. They are not pushy, eager to make a sale and respect each and every person who walks through there doors. The cars that they have for sale are high quality cars and undergo special testing to be placed on their lot. The salesman are easy to deal with and will make the best offer they can within their limits. We have made three purchases there now and will purchase there in the future. If you are looking for the best deal in town ask for Dan or Ruben and tell them I sent you. More
Buick Regal Great place to buy a vehicle. No pressure, take your time type dealership. You don't find to many places like these anymore. Highly recommended Great place to buy a vehicle. No pressure, take your time type dealership. You don't find to many places like these anymore. Highly recommended More
Excellent Car Buying Experience Buying a new car can be a stressful experience. We went on a Saturday morning to look at and test drive cars. Brad got us set up for test drives, an Buying a new car can be a stressful experience. We went on a Saturday morning to look at and test drive cars. Brad got us set up for test drives, answered all our questions and made the who,e experience quick and easy. The business manager, Ruben, was easy to work with and made the paperwork process less daunting. We took our car home that afternoon and have been incredibly happy with our decision. I look forward to taking my car back for service. They're great to work with. More
Friendly and Knowledgable I wasn't expecting to buy an SUV, but Brad picked up on what I really wanted. I bought a Buick from Tom Sparks 10 years ago and now I am back to repea I wasn't expecting to buy an SUV, but Brad picked up on what I really wanted. I bought a Buick from Tom Sparks 10 years ago and now I am back to repeat the experience. My garage man recommended them first as a reliable dealership. More
First time buyer, will definitely come back! First time buyer and will definitely come back! We have heard for years how well Tom Sparks takes care of its clients. We finally had an opportunity t First time buyer and will definitely come back! We have heard for years how well Tom Sparks takes care of its clients. We finally had an opportunity to buy from them and they exceeded all of our expectations. They were very fair on our trade-in and extremely helpful with all our questions. I hope to send that many referrals over the years! More
Trustworthy & Dependable!!!!! Thanks Tom Sparks & Auto family. I purchased my vehicle 8.5 years ago from Tom Sparks and would purchase another vehicle from them again in a heartbe Thanks Tom Sparks & Auto family. I purchased my vehicle 8.5 years ago from Tom Sparks and would purchase another vehicle from them again in a heartbeat. The vehicle I purchased was my first vehicle and I could have not chosen a better dealership. I can always depend on them to take care of "Blue Diamond" in her time of need. I must add that I really do not have to bring her in, only for regular maintenance because they sale quality cars that are dependable. If anyone I know mentions that they are in the market for a vehicle, without a doubt or any hesitation I would recommend Tom Sparks dealership. More
Great Dealership!! We have purchased our last three vehicles from Tom Sparks Auto and have had them all serviced at Tom Sparks now for 15 years. They are there when you We have purchased our last three vehicles from Tom Sparks Auto and have had them all serviced at Tom Sparks now for 15 years. They are there when you need them and treat you as a true customer -- from the owner, the sales staff, and the service department. Outstanding experience!! More
Quality cars, excellent service. I have purchased five vehicles and had virtually all my service provided by them for the past 20 years. They carefully screen and select their stock t I have purchased five vehicles and had virtually all my service provided by them for the past 20 years. They carefully screen and select their stock to offer only high quality vehicles, and have an outstanding service department. More
Great experience No hassle approach, free to walk around and look at cars without having a salesman following you. We were able to test drive the cars by ourselves, di No hassle approach, free to walk around and look at cars without having a salesman following you. We were able to test drive the cars by ourselves, didn't feel pressured to buy. Car was washed and ready for pickup. More